Kevin's Tree Service

Showed up on time, were very friendly. Did an amazing job + good cleanup. Couldn't recommend them enough!

I couldn't have been happier. I saw them doing work on a neighbor's trees a week earlier. I ask and they give me a written estimate and sent me proof of insurance. They arrived at their estimated time and completed the work in 5 hours. They were careful not to damage nearby landscaping or my lawn. They raked the areas to clean up all the small twigs and left things looking better than they found them. The workers were courteous and well behaved. Their climber appeared to work safely. They also used a bucket truck on one tree where they had paved access, a chipper for the branches, and a Dingo for moving the larger logs. I would definitely use them again.

I was led on to believe on four separate occasions that I would be on that weeks schedule. One month later and after being promised to be on last weeks schedule, I'm still being told the same thing- "We'll call you next Sunday and have you on that week's schedule." When I met Kevin in the summer he seemed like a nice guy and gave me solid advice on postponing my trim until the colder weather and so I waited until early October and gave him a call. I did specify that I wanted to be there when he did the cut, but they all said it was no problem and continued to tell me "I'll call you sunday to put you on that weeks schedule". I heard that for four weeks straight and sometimes it would even be days extra before I heard from them. They blamed some of it on the weather which I can believe for one week, but it has since improved and at this point there are no excuses to keep leading me on like this. Very unprofessional. Now I have to start the whole process over and hopefully get my tree cut before it gets too cold. Do not recommend.

DO NOT USE THIS PROVIDER!!!!!!! They should not even be on the list. They did an absolutely deplorable job on stump grinding. We have tried repeatedly for three months to get them to return to grind out the rest of the stumps that they only did a partial job of getting them out. We have large parts of the stumps with sharp dangerous edges, still there. The women on the phone keeps promising that they will come out and finish, and it is delay after delay after delay! Seriously, over three months. Never call. Never show.

I've emailed them and told them I purchased this deal through Angie's list and what I needed done. I wasn't in a big hurry initially due to winter. I contacted their office probably 2-3 months ago in the spring. They've repeatedly told me that someone would get back to me, but I never received any contact. The woman at the desk is obviously frustrated, but she could have told me earlier. She told me it would be much longer than a month to even get scheduled.

did not use got a cheaper price cheaper is not always better have used them in the past

I can understand if a business is quite busy, but it's unprofessional to not return calls.

I can't say enough about the excellent job Kevin's Tree Service did removing a very large Oak Tree in my front yard. They showed up in the morning on the day scheduled and worked till dark. They came back the next morning and finished up, fixed the divots and planted some grass seed. They did a great job of cleaning up the yard, can't see even one stick lying around. I was absolutely AMAZED how hard the crew worked, none stop, all day. They were all very professional and polite. I was fascinated watching the process. I highly recommend Kevin's Tree service.

The pricing nonnegotiabl . It went great. They are highly skilled.

Very professional and friendly. The cut down and clean-up of 5 trees took less than 2 hours. I think that the cost was also very reasonable. Will definitely use their service again.

I am incredibly frustrated with their lack of communication. Sometimes they'll schedule an appointment, and then cancel without even letting me know. The weather has been bad for all of us but there are other tree companies that are working in our neighborhood.

They were nice and responsive, however I need more work than what is covered by this deal.

Kevin came out to give the estimate. It was hard to get something scheduled. They did a good job cutting down the tree but I had to call a few times to get them to come back out to grind the stump.

Provider was on time. There were six young men to service the three large trees that needed trimming badly. Kevin's son along with the others were professional and very attentive to my instructions. They asked for approval at every step of the project. They were also quick. The job started promptly at 10 a.m. As promised and was completed At about 12:30. They also cleaned up the property very well, front and back. I will definitely rehire them. I just recommended them to a friend with a number of very large trees.

They were really great. Showed up on time and did an amazing job. Very professional and did a great job cleaning up after they were done.

I had a yard full of limbs with large branches hanging from the tree after a lightning strike. After trying unsuccessfully for several weeks to get a service to come out and clear them, I finally called Kevin's and said very clearly that I was looking for someone to give me an estimate within the week or I wasn't interested. Kevin's wife was very pleasant and told me he would be out the next day. I didn't hear from her or Kevin for several days, so I called and left a message. No response. I finally talked with the wife again a few days later and she said he couldn't come out for another week to give the estimate. I told her no thank you...by that time I had given up and called another service.

UPDATE 10/28/14: Rebuttal to Provider Response. It is sad that Kevin Jr. had to lie in order to "fix" the issues he created. "Stump quotes and scheduling are done every other weekend with work performed on Saturday and Sundays" Definitely not true, I was told I would get an estimate when he did my neighbors trees during the week. He also did the stumps for my neighbor during the week. "which is not convenient for the customer" Never an issue with scheduling. I was available Monday through Friday. Anytime. Again, not true. "The landscaping light that is mentioned was originally covered by a garbage can to protect the light. The garbage cans were removed by the customer and buckets were placed over them instead, against recommendation by our company" Again, so sad he had to lie about this. He only had two garbage cans and I had three lights. My buckets were placed over perennials and that one light. "Emails that were not responded to were sent to the wrong email address, several emails and phone calls have been made to rectify any problem this customer may have, but though communications we are puzzled to exactly what the true issues are and unfortunately have to decline any further services to this customer" Having a hard time following that? Good riddance. Shame on you. ORIGINAL REVIEW: It would be nice if they came back to finish the work! Spent most of the day with the 4 ash trees, with the clean up and stacking of the wood. I was happy with the work and had no problem giving them a tip -even when one truck dropped oil on the concrete driveway and they damaged a landscape light- because I knew that they would be back to do the elms, and also the stumps. Actually, I had asked for an estimate for the stumps. Kevin said he would be back to do my neighbor's trees (on my recommendation), and he'll leave one then. Kevin's Tree Service came back to do my neighbor's trees a week later, and then their stumps soon after. I never did receive that stump estimate from Kevin. My neighbor shared with me that Kevin's Tree Service had to rent the stump grinder because theirs failed. I thought maybe that may have been the reason why I did not get the estimate. I had to call Kevin because I never received a follow-up from him (called 3 times, and had to leave messages), I never got the courtesy of a call back from Kevin. I even emailed twice, not one response from them. NOTHING. They just disappeared!!! Of course this is highly unprofessional. I'm now in the process of getting estimates to finish their work. I would NOT recommend them! Their work may be better than others, but the way I was treated by Kevin is puzzling to say the least. I treated the whole crew with respect, providing water for them, tipping for their hard work. I gave Kevin more work from my recommendation, and this is the way I was treated by him. Save the stress, look elsewhere for your tree work!

They were expensive. I would not use any tree service. They responded very well as far as time is concerned but it was just so expensive to a remove a tree. The response time was excellent if not was not for the price, I would have get it done. But it’s real too expensive.

It went pretty good. He did not show up once and we had to call back for another time. I called three different places and he was the only one who showed up. I had one company but they were so busy and they could get through me. I was not here when they came out. It was not so bad but I had a hard time getting hold of them so I called somebody else from our telephone directory. But I don’t have anything bad to say about Kevin’s Tree Service.

He came and said I didn't need any work to be done. He did not take my money, he was very honest. He said if I trimmed the trees it would take my shed away. He came on time and did a thorough inspection of the trees and did not charge me anything.

The actual work went fine; took about 1 hour. The scheduling was a disaster. First they scheduled me about a week out; they never showed or called to inform me. I called to get a status the following day and they said the ground was too wet so they didn't work. We rescheduled for the following Sat. morning. A second time no-show nor call. I called them at 1PM and they said they got tied up on another job that took longer than anticipated and would come later in the day. I was not available then so we rescheduled for Sun. morning. A third no-show nor call. I called at noon and they said they were running late and would be over soon. Never showed nor called. Then Mon. morning, as I was looking on Angie's list for an alternate provider, the phone rang and they were in my driveway wondering if the could do the work. I agreed and the work was acceptable. The simple courtesy of proactively calling a customer and informing him of the need to reschedule would have maintained me as a repeat customer.

I wasn't present when the quote was generated, but it was left for me as requested. The work was scheduled soon after that. The crew showed up on time and got straight to work. Since I hadn't been there when the quote was done, the crew leader and I walked the property and discussed what needed to be done to each tree. This added some tasks, but did not impact the estimate. My concerns driving this tree work were safety for people and property under the trees, and maintaining the health of these very mature trees by removing dead wood which would attract insects that could potentially damage the trees. The work was quickly and efficiently done, and resolved my concerns. The wood was cut to fire length size, and stacked by each tree as requested. The work area was thoroughly raked and blown to remove any remaining twigs or branches. I have used Kevin in the past for tree work, and I have recommended him to friends who were also quite satisfied with his work. I will definitely use him again when needed.

They took away the branches and left the larger pieces cut into firewood size lengths and stacked neatly. They raked and cleaned up after they were done. They were very prompt, showing up when they said they would be there. I am very pleased with the quality of the work and the price. I will be using them again in the fall.

I received an estimate from this company for removing 4 large and 1 small tree and hauling away the wood. it also included grinding all the stumps. They were not the cheapest for removing the trees but when including the stumps they were the best price for a company that I could verify had insurance. I accepted their bid and they came the next day to remove the trees. I have no complaint about the removal of the trees it was a big job with large trees close to the house. I was told they would be back within two weeks to grind the stumps. Three different weekends I was told they were coming to grind the stumps and they never showed or called. I had to call them back every time and they kept saying it will be the next weekend. The last time I talked to Nicole she told me they were too busy and had sub contracted the job out. She said some one would call the next week. I have never received a call and no one has called me back. I feel they were dishonest in giving me an estimate that included the stumps which they obviously had no intention of grinding. It was very unprofessional of them to say they were going to come three different times but never showed or called to say they were not going to make it.

I called them for an estimate and they returned my call in a timely manner. They arrived for the estimate on time. Their price was just slightly above another estimate however the other company was not prompt and did not return my calls . I had to call them back, so we decided that Kevins was the better choice. The day of tree removal they arrived on time, worked swiftly and efficiently and left the yard as they found it. THey were courteous and pleasant and we would certainly use them again.