Bud Herbert Motors Inc

This company goes above and beyond! Customer service is number 1

Timely and accurate job of diagnosing and solving problem - repaired at a fair price.

Great! Great people to deal with.

This past April, our Scott's riding mower (by John Deere) failed to run properly. The mower would start, but the tractor would not move. We called Limestone Farm Lawn Worksite (local John Deere dealer) to schedule an appointment. We were told they could pick it up on Monday (it was Friday) but that it would be 12-16 weeks before they could even LOOK at our mower (we knew it was busy due to the start of mowing season, but 16 WEEKS? That would have been the end of July -- and that was just to look at it NOT fix it. We had scheduled a pick up, but then decided to turn to Angie's list for other John Deere dealers/repair shops. We happened upon Bud Herbert Motors, Inc. We read the reviews, were very impressed and called them first thing Monday morning. John (Spring Grove location) was very patient with our questions and told us they could come out that afternoon to pick up the mower. We scheduled an appointment with them, hung up, and immediately cancelled our appointment with Limestone. (Nothing against Limestone, but we could not wait 16 weeks for our mower). A representative (Josh) from Bud Herbert showed up that afternoon (as promised) and assessed the situation. He did not think it was the engine as we initially had feared, but told us it would need to be taken to the shop to repair. He loaded up our mower to take back to the shop...imagine our surprise when he said he wasn't sure, but he thought he could have our mower back to us by Friday. Sure enough, we came home on Friday to find our mower waiting for us in the driveway ready-to-go! I called Saturday morning to make sure everything was okay. Their Office Assistant said everything was good to go and John would be mailing out the invoices that Monday. Our bill arrived in Wednesday's mail. Boy, were we pleasantly surprised! We thought it would be much higher! We had not asked for an initial estimate, we just said, "repair it!" So, if you do use them, you may want to get a quote before work is done. As an aside, while Josh was at our house to get our mower, my husband asked him for assistance with my mother's John Deere riding mower (the deck belt had come off and needed replacement -- we had already purchased a new one, but had not put it on.) Josh was able to quickly put the new belt on AND after noticing the wear on the deck's wheels, adjusted the deck so it was "hovering' properly. It was the best $18 we ever spent! Her lawn looks gorgeous now! All in all, we had a great experience with Bud Herbert Motors, and would highly recommend them! We definitely would use Bud Herbert Motors, Inc. again!

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They were perfect! I dropped it off for the repair. They have originally said the work would take five to seven days, but they were done in one day. Everything went well.

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Couldn't have been better

I am very happy with Bud Herbert Motors. They help me keep my John Deer lawn tractor in perfect running order. I had a problem with it not starting, and they sent a gentleman out to look at it. He got it running in no time, it appears that it was flooded. I will use Bud Herbert Motors for a very long time.

I've used them 2 or 3 times in the last 1 1/2 months. They do sales and repair. They are reasonable in price. They seem to do a real good job.

We had our mower in for service but when they evaluated it (for free) it turned out it wasn't worth fixing. We bought another one from Herbert's, but after using it a couple of times, didn't like it; it hurt your hand to hold the controls. They took it back for full credit and we bought another one from them we are happy with.

Good Service - knowledgeable staff.

Great guys! Not only did they help me select the right equipment but, they also showed me the operation and the care of the equipment. They were up front with the cost and great with making me feel confident about my purchase. They also service everything which makes it a nice one stop shop!

GAVE ME A DISCOUNT ON PICK UP AND DELIVERY AND THEY WERE ON SCHEDULE FOR BOTH OF THEM. IT TOOK ONLY A FEW DAYS FOR THEM TO FIND THE PROBLEM AND FIX IT AND GET IT BACK TO ME.

WE WOULD GO BACK TO THEM.

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FIRST CLASS COMPANY