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Arch Design Window Door Co

Windows, Doors

About us

Arch Design Window & Door Company is your Authorized Andersen Window sales and service provider in the tri-state. We can provide you with sales, service, and installation of all Andersen Windows and doors; including Therma-Tru entry systems and Silverline by Andersen vinyl windows. We offer new construction, replacements, warranty and non warranty service. Our goal is to provide you with outstanding service and quality products. We stand behind our products after the sale with a level of customer service that surpasses industry standards. We will make sure you are totally satisfied. We are dedicated to helping you make the choices to best suite your project. We are eager to help you with a small remodeling project to building your next house. You can be sure Andersen Windows are the right choice. Arch Design Window & Door Company has 25 years experience with sales and 15 years in service. We are a proud member of the BBB. Our employees take pride in their work and guarantee your satisfaction. There are many reasons to choose Andersen, but I will only name a few. Andersen Windows uses only natural wood to create beauty and durability. The LowE glass helps protect your home and furniture from ultraviolet light exposure. The windows insulate your home and the tough exterior never needs painting. Andersen has an Owner-2-Owner warranty and vintage parts are still available. Andersen Windows provide comfort and beauty to any room. Arch Design Window & Door Company offers free in-home estimates or you can visit our newly designed showroom to view the variety of products that Andersen has to offer. We offer Saturday and evening appointments by request. At Arch Design Window & Door Co. you can expect complete satisfaction from the start of your project till the end. We provide plan take offs, full frame replacement, design assistance, showroom consultations and complete product services. We feature custom stain and/or paint matching on all wood products. Full frame installs include product, finishing and labor. There are no hidden costs. We also feature our Authorized Andersen Service. We provide service for all Andersen products in 56

Business highlights

21 years of trusted experience

Services we offer

Windows & Doors. Custom Stain & Paint Matching

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.546 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
4%
3
4%
2
7%
1
9%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.5
responsiveness
4.3
punctuality
4.5
Showing 26-46 of 46 reviews

Barbara W.
07/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: They are a very experienced & thorough crew. We love our new Windows & the work they did for us installing them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer F.
03/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: They installed 2 windows in one upstairs bedroom. They carefully cleared out the old insulating materials, squared up the opening, answered my questions, and both windows look fantastic. In addition, I later called the office to ask what finish was used, so I could match it on some other woodwork, and they were kind enough to find out for me. I think they are great, and plan to use them when I replace the windows in the other upstairs bedroom. The windows they installed still look great and glide smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Albert H.
03/2016
5.0
doors
  + -1 more
I would use them in the future.
Description of Work: I had our front door installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann J.
07/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: replaced all windows in our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Constance W.
06/2015
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: Arch Design replaced 3 patio sliding doors for us. They were a pleasure to work with. Very professional and respectful of us and our home. We love our new patio doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

dennis C.
04/2015
4.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced 14 windows, the install went good, but they did not follow up on one piece of faulty trim work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

$12,000

Ray R.
12/2014
1.0
replacement windows
  + -1 more
unknown
Description of Work: Never returned my call for an estimate, may be to busy.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Arch Design Window Door Co
Never received a call from this h.o. Maybe they had the wrong number.

Marilyn K.
10/2014
5.0
doors
  + -1 more
unknown
Description of Work: Arch Window and Door was an excellent company. They were very professional, efficient and responsive from first call to work completion. The installers were courteous and knew their job. The work cost between 3 and 4 thousand dollars and was completed in the fall of 2012 to the best of my recollection. The front entrance door and surrounding framing as well as the slider off my family room are gorgeous and look as incredible now as they did on the day they were installed. I plan to call them for my next door project.
Rating CategoryRating out of 5
Yes, I recommend this pro

Connie C.
10/2014
5.0
replacement windows
  + -1 more
Great.
Description of Work: Replace Anderson screens in homwe i bought.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alice C.
10/2014
4.0
replacement windows
  + -1 more
unknown
Description of Work: They replaced all of our windows. The quality of the windows is good. The workmen were conscientious but they were pulled off my job a number of times making the installation take a lot longer than it should have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$12,000

Kim M.
06/2014
5.0
replacement windows
  + -1 more
.
Description of Work: Arch design replaced all the windows in my home with Andersen windows and replaced front door with wood-look fiberglass door. Russell, co-owner, was very responsive and worked hard to meet our needs and goals for improving the appearance of our home. The crew that performed installation was courteous,fast and cleaned up afterward. This company performed a lot of extra touches in woodwork and trim that other companies didn't offer. We remain very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James W.
06/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: They did a great job, everything went exceptionally well. All parties involved did a great job. I highly recommend Arch Design. | |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

andrea B.
06/2014
2.0
replacement windows
  + -1 more
unknown
Description of Work: Bought a Deal from Angie's List for out back door. We spent $1800.00 plus for the back door. I ordered Emtek hardware through Arch to match the front door. After they installed the door and went to put the hardware on, I informed the installer that the fixtures were not what I ordered. Now the door is predrilled for the wrong hardware and the hardware I selected will not fit. So I offered to keep the hardware if they added a back plate to the current hardware. I didn't pay for the Emtek hardware of over $300.00, but paid the rest of the door off with the belief they would make it right. By keeping the current hardware, they wouldn't have to change out the whole door. A loss for Arch. I called and emailed, the sales person said he would email the selection for back plates. I still have not received any emails from Arch. The finish is not very nice. The factory finish on my ThermaTru front door is much harder. Feels almost baked on. The finish they put on this door is already scratched. The sales person said h lost my email. He assured me they would make the finish right and the door knobs right. I have been waiting for them to make it right before I did this review. But I am getting frustrated that there is no follow through.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$1,800

Richard and Carol R.
03/2013
5.0
replacement windows
  + -1 more
unknown
Description of Work: They put a whole new window in our brick wall. They trimmed it and it turned out beautiful. They were fantastic. The trim work was excellent and the servicemen were excellent. We just loved it. We would certainly use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jim D.
01/2013
5.0
replacement windows
  + -1 more
Very pleased. Arch Design did a great job during the entire process. Our first meeting was with Don, he was great to work with, he was courteous and friendly, more importantly, he was precise in determining our needs for replacement windows. His order specs were done right the first time. Once the new windows arrived at Arch Design, their office called to schedule the installation, they were even flexible in re-scheduling installation on a good-weather day. The installation went smoothly, they were professional, trustworthy, careful, and really did a quality job for us. Like most people, we are particular about our home, and we would use them again.
Description of Work: Installed 22 new Andersen high performance windows in our 20 year old custom home south of Dayton.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael H.
12/2012
5.0
doors
  + -1 more
Owner was very kind, informative,and responsive. The quote was also reasonable. My only reason for not using them at at time was that they were located far from my home (which was not a problem for them, but I wanted someone more "local"). All in all, I wish I would have chosen Arch to replace my entry door.
Description of Work: Called for estimate to have entry door replaced.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Marilyn K.
10/2012
5.0
doors, replacement windows
  + 0 more
Eric & Tony were exceptional : efficient, thorough & detail oriented.
Description of Work: Removed & replaced front door and trim (exterior fypon) replaced french doors with slider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,612

Timothy M.
09/2012
5.0
doors, replacement windows
  + 0 more
Overall, this project went well and I'd recommend using Arch Design Window Door Company. The project: I bought an Andersen sliding glass door and window from them, which they installed. They had a special running that I saw in Money Mailer that brought the cost down about $400, so I was happy about that. Door and window were installed in one day. The only issue was there was some confusion on both ends about if the sliding glass door was to be recessed from the interior or not and whether new flashing was included in bid, and there was some glass debris left at the install site (though the installers had tried to clean it up the best that they could) - either way, after I e-mailed my concerns, they came back within a few weeks and re-installed the sliding glass door and installed the flashing free of charge (the deal was that I bought the flashing myself, which is fine because I wanted matching colors). So, it was a good experience - good price and any issues that I raised were resolved (which is a good thing), I would use them again.
Description of Work: Purchase and install rear sliding glass door and large window.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Walter H.
08/2012
5.0
replacement windows
  + -1 more
See above answer
Description of Work: Installed Anderson windows in whole house, replaced trim inside to match our specifications. Hauled off olf windows. Worked quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Leo L.
03/2011
5.0
replacement windows
  + -1 more
They were great. I don?t really know about the amount that I spent. Everything went on wonderfully. They were fast and efficient. They were polite, neat and everything. The pricing was good and they weren?t a lot more than anyone else. I would absolutely use their services again in the future.
Description of Work: I used Arch Design Window Door Co for my windows. I last used their service two or three months ago. We had them replace half of the windows on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT D.
09/2009
5.0
replacement windows
  + -1 more
The owner formerly worked for somebody else and then he went on his own. We were one of his first customers. We had dealt with him before. He was very responsive and if there were any little things that were wrong he immediately remedied them and checked up on the work while it was being done. I couldn't have been happier. They needed a load-bearing architect out here to help design the windows. I cannot tell the price because it was part of the remodel, so I don't know how much the windows were. We do a lot of research before we pick anybody so by the time we get somebody we are usually pretty happy with them.
Description of Work: The window and door company came out and installed ten windows of which a lot of them were multiple windows.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

108 May Dr Ste D, Harrison, OH 45030

www.archdesignwindowdoor.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors

FAQ

Arch Design Window Door Co is currently rated 4.5 overall out of 5.
Arch Design Window Door Co accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Arch Design Window Door Co offers free project estimates.
Yes, Arch Design Window Door Co offers eco-friendly accreditations.
No, Arch Design Window Door Co does not offer a senior discount.
No, Arch Design Window Door Co does not offer emergency services.
Yes, Arch Design Window Door Co offers warranties.
Arch Design Window Door Co offers the following services: Windows & Doors. Custom Stain & Paint Matching

Contact information

108 May Dr Ste D, Harrison, OH 45030

www.archdesignwindowdoor.com