Yeager Well Drilling And Pumps

I went with this company based on the positive reviews, but did NOT have a positive experience with then overall!! The 2 men came to my house to install a new well pump and left not a few, but a lot of muddy footprints on my carpet. Had they told me ahead of time what to expect, I could have laid towels down to protect the area. He only apologized and offered no assistance at the time to address the issue. I waited for the bill to come to see if they would make an adjustment, or give a credit to allow for carpet to be cleaned. When I called the office to address the issue, owner (woman) barely let me speak, kept interrupting and called me "pushy" and "an obnoxious customer". I can now understand the negative review saying something similar. I was happy with the work, but not how they handled the damage they did. Totally rude and unprofessional behavior!! I would not recommend them based on damage down to carpet, and not even offering to rectify the situation along with the rude follow up afterwards.

I called this company and they were able to talk me to me over the phone and walk me step by step with what I had to do to reset my water tank so that we could have running water. We have had no problems since then but I will call them immediately if we do. They were very friendly and very patient ( I know nothing about water tanks, this was all completely new to me.) What I loved most of all was that they helped me fix it myself so we could have water running that night instead of saying they had to see it in person and we'd have to go without running water until they could make it out the next day. It was wonderful service and I plan to do business with them again for general maintenance and any emergency we would have arise.

never sent bid.. never returned phone calls and /or responded. poor business practices

unknown

I called and talked to them on 2/2/15 because I'm having problems with my well / well pump. James was very professional and helpful he spent over 20 mins talking to me and searching for info to help me figure out my problem. He gave me a few things to try and see if it helps if not he told me about how much to redo my well and the other options I have. I will defiantly be using their services if the tricks he told me to try doesn't fix my problem

unknown

Early morning we noticed that we had no water. We tried checking everything from our end (switches, breakers, etc...) but couldn't figure out what was going on. We called Yeager Well, and spoke with Dave Yeager. Dave talked me through a couple other things to check, which didn't reveal the problem. Dave said he was on his way out and would come by our location. He stopped by, and was able to test and find that the well-pump wasn't getting any power. He scheduled his repair-crew to come by our home when they completed their scheduled assignments that day. The crew came by later that afternoon, pulled the pump finding that the electric power line was rubbed through in several places AND that whomever had replaced the electric line previously had not used the right wire, nor did they connect the ground wire. We determined the pump was from the late 80's. With that knowledge we asked Yeager Well to replace the pump, the power supply line and the PVC water supply line. The crew had all the necessary materials on their truck to effect the replacement and repairs. The work was done immediately. We highly recommend Yeager Well Drilling and Pumps.

It went perfectly from start to finish. I am very grateful to them for giving me such fast and caring service.

Excellent company! We'd noticed the ground wet around our well head while everything else in the yard was dry. After a few weeks we saw that water was welling out of the electrical conduit. I found Yeager Well Drilling and Pumps on Angie's list, called and crew of 3 were out the next day. They took one look and said they knew what the problem was. They excavated the leak site with a 4'x4'x5'deep hole beside the well pipe (the guy on the backhoe was incredibly skilled), replaced the broken plastic adapter/thingy with brass fittings and clamps, fixed the broken conduit, added a new up-to-code well cap, filled the hole and were done with the job in a timely manner. Very pleasant crew, polite and willing to provide answers to my questions, and they paid attention to detail. They offered a few suggestions on how to increase my water supply and promised to have the boss send me two quotes regarding that information. I received the quotes within 48 hours. I'll definitely be using Yeager again for any well/water needs as I appreciate the quality work and the professionalism displayed by the crew.

I was never told how much, if any, the service call would be. I was never asked to authorize the cost of the service. I was not told by the technicians when they left that there would be invoice coming on the amount of the invoice. I thought since nothing was found to repair that the call was gratis. I was never given an estimate of any costs. I thought for the services rendered, “showed customer how to backwash filter”, that $140 was excessive. I believe a reasonable amount would have been half that amount, which given the services rendered had Yeager chose to provide the education gratis I would have been very likely to use them in the future when actual repairs were needed.I believe not allowing the use of credit cards to protect my useof your firm’s services is troubling. Also, they claim I only have issues with sand in the well, when I also deal with high levels of iron and sulfur (when gone for extended periods of time on travel) for which they offered no solutions on correcting, I expected a much higher level of service from Yeager since they came as a recommendation from Pete the Plumber. I will find a different company in the future.

Woke up without water, made a phone call and had water after lunch.