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Van Winsen Custom Carpentry

Finished Carpentry and Woodworking, General Remodeling, Basement Remodeling,

About us

At VanWinsen Custom Carpentry no job is to small, or to big. With over 60 years of combined experience we have completed simple repairs, to complete home remodeling. We are proud of our detail, and look forward to customizing your home to meet your needs, today and in the future. In our web site we have include a sampling of the quality and versatility that our customers have become accustomed to. Thank you for visiting our web site. VanWinsen Custom Carpentry has been servicing the Cincinnati area since 1990. We pride ourselves in our quality, and doing what other contractors say cannot be done. We use only the finest materials available, and work around your schedule. We built our business by offering unsurpassed customer service. When we say we will be at your site, we are there. The majority of all our new business is from referral so we encourage you to see what our customers have to say about us. We thank you for visiting our web site and we look forward to working with you and your family. For a estimate on your job please contact us now.

Business highlights

35 years of trusted experience

Services we offer

Residential architectural drafting, room addition, basement, decks, kitchen & bathroom remodeling.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.756 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
4%
3
4%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.5
punctuality
4.5
Showing 1-25 of 56 reviews

Thomas L.
08/2017
5.0
drywall, electrician, remodeling, woodworking
  + 2 more
Everything went as planned and as expected. Randy and his crew did a excellent job on our room and it came out better then we could have expected. Everyone on Randy's team was very professional and friendly. I would have no problem using him and his team again. Randy and his team gave us allot of options on how to get what we wanted done. The Heating and air conditioner system added fits in the room cleanly and works very well. Randy worked within our budget and came in on budget and on plan. It was very nice to work with a contractor that did what they said and had a very accurate estimate that was accurate with no hidden expenses at the end. Overall working with Randy and his team was a pleasure and we are extremely happy with the way the work was done and the final product. Thank you Randy.
Description of Work: We needed a unfinished room above our garage converted into a bedroom. Along with finishing the room a additional heating and cooling system needed to be added to work with our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane T.
04/2017
5.0
basement remodeling
  + -1 more
They did a great job. They are so much more reasonably priced then anyone out there. We had no problems at all.
Description of Work: They did two baths, the master bath and another bath and part of the powder room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shinoosh M.
01/2017
5.0
basement remodeling
  + -1 more
Randy quickly responded to our call for a quote, provided his professional opinion and a reasonable price. He and his team were able to start our project quickly and finish within a week of their original estimate. They did an amazing job and paid attention to every single detail, from framing to wiring to painting and woodwork. We have a beautiful space that we, and more importantly our two-year-old son, loves now and we couldn't be happier with the work Randy and his team did. I highly recommend them and will us them again for any work we will need in the future!
Description of Work: We needed to finish our basement to make extra play room for our toddler son.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$15,500

Anonymous A.
08/2015
2.0
remodeling, woodworking
  + 0 more
He gave me a very high estimate to build one 6 foot wall to create a 3 ft by 6 ft closet in my laundry room. I asked him to come back with an alternative estimate that wasn't so expensive. I never heard back from Randy. So he has my money and I haven't received any carpentry services.
Description of Work: He gave me a very high estimate to build one 6 foot wall to create a 3 ft by 6 ft closet in my laundry room. I asked him to come back with an alternative estimate that wasn't so expensive. I never heard back from Randy. So he has my money and I haven't received any carpentry services.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0

$5,000

Response from Van Winsen Custom Carpentry
Hi [removed member name]I have just seen your review and am sorry I could not meet your needs on what you wanted done. My initial estimate had a total of $3,700 and included 3 custom built cabinets built and installed up high above a new closet built with a 6 foot set of sliding doors. inside this closet on the one side was a stack of square storage cubbys for misc. storage. The rest of the closet had two custom built drawers and shelving. You had replied back to me that you could not spend anywhere near this total and I understand that. I believe you had said maybe up to half of the total listed in my proposal and I could not find any way to give you what you were asking for in that price range. You had purchased one of my big deal specials for 4 hours of carpentry work costing $125. I had assumed that Angies List had refunded your money to you but I guess you had not requested them to do that. I am happy to refund your money and will contact you soon to do so. Also know that I am not a large company and I do a lot of the work myself. I stay very busy with 30 years worth of my own client base along with the many new Angies List people I work for every month. I can't be or do everything for everybody who calls me and for not following up with you I appologize. Thanks Randy Van Winsen

JOYCE G.
04/2015
1.0
woodworking
  + -1 more
I had first attempted to contact RVW in late February because of his Angie's List ratings. After two phone attempts (a week apart) with no reply to voice mail messages, I finally reached him on my third and final attempt. He told me he was very busy, and would be for six weeks. I told him we had several projects, and that we would want the work to begin in mid to late May (approximately 8 weeks from the date of our conversation). He said that would work for him, and we scheduled an appointment for him to determine an estimate. I sent an e-mail to the address listed on his website, listing my address, directions to my home, and contact information/numbers. The schedule time came and went, with no RVW and no explanation call. The next day, I left a voice mail message, and when RVW returned my call and apologized f for the missed appointment, he told me the contact information on his website (including his e-mail address) was incorrect, so he had never gotten my e-mail. We discussed the scope of the work required, I agreed to re-send the original e-mail, and we set another appointment. The second appointment was last week, but history repeated itself...no RVW and (to this moment) no explanation call. I called and left a voice mail message that I would be writing this review, but received no response fro RVW (as of the writing of this review. Randy Van Winsen may be the greatest carpenter/woodworker in the world, but if hired, I would question his responsiveness, his professionalism, and his dependability.
Description of Work: NOTHING!!! (Estimated cost was listed to submit this review...I have no idea what the final estimate/cost would have been).

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$2,000

Response from Van Winsen Custom Carpentry
Hello (member name) I am Sorry about not being able to respond quickly enough to what you needed as I had said to you I have been very busy this spring. For past couple of weeks I have been a bit short handed also you see my daughter works in my office and helps set my appointment schedule has been off on materity leave since the 25th of March. She had our 1st grand daughter on the 27th With all of the calls I receive every day and the work schedule I did miss those appointments and that is my fault. Please call me if you wish to discuss this further. Mornings and later in the day are best for me. Thanks Randy

Mike P.
03/2015
5.0
basement remodeling
  + -1 more
He did a nice job. He did quality work and he's very easy to talk to. He listens to the customer; what their needs are. He makes reasonable recommendations and fabricating when things don't work perfectly; he was able to do a lot of work himself and make it look great. The staffs are very good. He was more interested in getting the job done. Their price is very good. He's very professional. I would use them again. He is highly in demand. He was going to come back for some minor issues.
Description of Work: We used Van Winsen for basement remodeling service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Steve C.
11/2014
5.0
basement remodeling
  + -1 more
I was very pleased with their pricing and the finished product was nice. I used them a couple of years ago. We did several projects with them. Their work is very good. The only downside was how long it took them to do the projects. They were similar to other contractors.
Description of Work: I did use Van Winsen Custom Carpentry.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Khristanya B.
09/2014
5.0
ceramic tile, woodworking, home remodeling
  + 1 more
Job went great. I have used Randy on two basement finishes (separate houses) and a kitchen remodel. He always provides on time and professional service.
Description of Work: Remodeled the kitchen - expanded cabinets (center island and stand alone cabinetry), tile back splash, granite counter tops, hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Van Winsen Custom Carpentry
Hi [member name removed] It is good hear from you again Thank you for your review of the work I have done for you. If you should need me again please call me. It has been a pleasure to serve you. Thanks Again Randy

Erin K.
08/2014
1.0
woodworking
  + -1 more
Had the owner come out to do an estimate for built in shelves and office.... After 3 weeks and 3 phone calls ( approximately one a week) we NEVER received an estimate even after we had been told multiple times that " when we get a chance we will email it to you". After realizing the company has a lack of accountability, we will not be going with them for fear of not ever getting the job completed. Also, when you call this number you simply get someone saying " hello" rather than stating the company, so expect that response when you call.
Description of Work: Office desk and built-ins

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Van Winsen Custom Carpentry
Hi [removed member name] I am sorry I could not resond to you in a more timley manor I have been working multible projects at a time and it has been dificult to keep up with the paperwork side of this business. I did send a quote in an email to you by the last day on which I said that you would get it but came to find out a couple of days later that it had been sent back to me as undeliverable. I double checked your email and re-sent it with same result. By then I had read your comment on Angies list and decided to let this one go. It is so hard to do and be everthing to everybody who calls me. I am so sorry good luck with your project. Sincerely Randy Van Winsen

angela M.
04/2014
5.0
remodeling, woodworking
  + 0 more
Randy is quite flexible with hours.
Description of Work: Randy installed and painted crown molding in both my living room and dining room. Seams not noticeable. Looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$590

lisa K.
04/2014
3.0
woodworking
  + -1 more
Ordered in January- 10 days went by without response. He had death in family so understandable. Called multiple times to get Mr Van Winsen to come and look at the job. For instance- he told me that he would call me back the following Monday when he had a better idea of his schedule and come to see the job that week. When he did not call back that Monday, nor the next Monday I called him. Finally 4 weeks later he came to see the job. After seeing the job the plan was for me to draft a list of fixtures that I wanted. He said that he would call back in 10 days so we could discuss the list and price out the job. Again no call, so 14 days later I called him. He told me to email him the list and that he would call me back that same evening to discuss my items and the job. I emailed the list immediately, over two weeks ago- no call. Mr Van Winsen has always been very pleasant, I just think that he has a lot on his agenda right now. I did call to tell him that I would be canceling the job.
Description of Work: .
Rating CategoryRating out of 5
$4,749

Mark S.
03/2014
5.0
remodeling, woodworking, doors
  + 1 more
I was very happy with the quality and attention to detail. There were some challenges getting the boards fitted well and he had good solutions for everything. The baseboards were cut perfectly and he even put caps on the ends(without having to ask). He also caulked them so the job was 100% complete. Getting the door just right in the existing frame took a bit of work and he again knew what to do to resolve the problems. It works great and I am very happy with his work. I would use him again for any wood work.
Description of Work: Cut and installed bathroom baseboards. Cut and installed floor molding. Installed slab door in existing door frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Diane S.
03/2014
5.0
home remodeling
  + -1 more
He has done a great job, he is coming back later today.
Description of Work: He has been doing various jobs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lloyd S.
03/2014
5.0
woodworking
  + -1 more
They were busy because of the deal, but I was flexible with scheduling. There were no additional costs beyond the price of the deal. Everything turned out well.
Description of Work: I purchased a Big Deal for four hours of general carpentry work. They did some odds and ends for me around my rental home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Phenise P.
02/2014
5.0
woodworking
  + -1 more
He did a great job and was extremely good to work with. I am very pleased.
Description of Work: Replaced based boards in kitchen and installed base boards in master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Alessandra M.
02/2014
4.0
remodeling, basement remodeling
  + 0 more
Randy was incredibly nice and willing to do whatever I asked. I purchsed a "big deal" and he was willing to customize it for my purposes. He was usually a little later than he said he would be, but usually called to let me know. Sometimes he (or another worker) would show up at times unexpected, but never on a weekend without first acknowledging. The work is solid, I'm very pleased with the outcome however it took a long time. I didn't press to get it done faster, but the timeline was significantly longer than originally stated. Otherwise, everything is up to par and I am happy
Description of Work: Roughed in bathroom and finished 300 square feet of a previously unfinished basement.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$7,000

Diane T.
01/2014
5.0
basement remodeling
  + -1 more
They did very nice and quality work. They didn't quite finish on time.
Description of Work: Van Winsen Custom Carpentry just finished our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$18,000

Heidi F.
01/2014
2.0
home remodeling
  + -1 more
I called Randy about this and he said he would get it fixed but I never heard from him again. I finally pulled the frame out and reset it myself. Although Randy is an extremely nice guy I will not use his services again. I was really disappointed because I was looking for someone to do my kitchen remodel the next year and hoped Van Winson would do a good job. Poor workmanship and not good value.
Description of Work: I was not too surprised that Randy Van Winson was late for the original appointment. After reading his Angie's list evaluations this seemed to be common for him. He checked out the job and scheduled a day for his carpenter to do the work. I needed to have a drain pipe in the upstairs hallway framed in so I could drywall it and wanted a small door and frame I had, to be set at the end of an attic eave storage space. The carpenter arrived on time and started work. Tom was very nice but it became apparent that he talked almost as much as he worked. I had purchased a Big Deal for 4 hours of carpentry time but it took 6.5 hours which was about 2 hours longer than I thought the job should have taken. When he finished I did not really inspect the work very closely as I did not want to start up another conversation with the man and get charged for another hour. At a fast glance the drain pipe framing looked a bit sloppy (2 of the 2X2" pieces were just hanging in air and did not meet) but it was good enough to hold the drywall. The door was in the frame and standing open and looked alright. Randy came and inspected the work and I paid him for the extra 2.5 hours. It wasn't until a few days later that I closed the little door and realized that the frame had been set in crooked and sort of twisted and when closed one corner of the door stuck out and would protrude past the molding and wall.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$250

david T.
12/2013
5.0
woodworking
  + -1 more
Randy did a great job. He showed up on time, stayed until past dinner, and worked the whole time. The items i had him do were in an 80 year old house so challenges arose from walls that were not square, etc. Randy was able to figure out a solution each time and i am very happy with the work. it looks great.
Description of Work: I purchased a big deal for 4 hours of carpentry work. i ended up hiring Randy to stay and do more things off my to do list. Randy ended up trimming out a back french door, installing crown moulding in the dining room, and doing some built in shelves in the living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

kimberly M.
12/2013
5.0
contractors, woodworking
  + 0 more
Trimmed out a pocket door and put down base board. He did a fine job, looks great. Would like to get a price on a built in for my basement.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David H.
11/2013
5.0
remodeling, woodworking
  + 0 more
Randy installed new baseboards and crown molding in my living room. I had more choices of trim than I would have had at the local hardware stores, but with less expense. Quality service, affordable price.
Description of Work: I used VAN WINSEN CUSTOM CARPENTRY

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$149

Wanda T.
10/2013
2.0
woodworking
  + -1 more
I called him to set up a time for him to review the work. He kept talking about how many jobs he had because of the special. He came over, reviewed the job and said no problem. He was supposed to call me to schedule the work. 2 weeks later I finally called him and scheduled. The job was to cover an opening in the ceiling, replace an interior door and hang some blinds. He arrived 20 minutes late. He talked on the phone quite a bit while here. In the 4 hours he spent 3 hanging the door (and talking), another covering the opening in the ceiling. I didn't get my money's worth.
Description of Work: Replaced interior door, covered opening in ceiling

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$129

Response from Van Winsen Custom Carpentry
[removed member name] I have just read your review and I am sad to hear that you were not satisfied with the work I did at your house. Most of the time was spent trying to make the old door slab work with a standard knob set which it was not able to fit without major modification. The door slab you wanted to use was set up with the old style mortice lockset and the void from that old lockset had to be filled then sanded before I could bore a new hole for the knob you wanted to use. It would have been easier to replace the slab for a new one but with the odd size it would have been a special order and still not match the style of the other doors in your house. I did have three calls while at your house but I did not stop working on your door while I spoke with those people. I work as fast as I can on every project and sometimes working with old materials it can take a while to make them work correctly. I spent 4 1/2 hours at your house to complete the work you requested from start to finish and was aware that answering my phone took a small amount of your time and am sorry that bothered you. I did stay 30 minutes longer than the 4 hours to complete your work and did not ask for anything more. I wish you the best Wanda and thank you for your review it does help to hear what what my customers think good or bad to help me do better in the future. If you should need anything else please call me. 513-383-3420 Thanks again Randy Van Winsen

Steven R.
10/2013
5.0
woodworking
  + -1 more
It turned out very well! It was very nice! He has not done the work yet because right now he has some other projects that's going on, but he did come out. He followed what we wanted him to do, and he told us what's in the guidelines. We also contracted him to do some other things for us. He was very polite and very courteous. He was on time. We did like what he offered. He made suggestions to some things that we didn't think of. We were very, very pleased with the work that he hasn't done yet, but he's going to do. They were very good when it comes to responsiveness. They were quick on the spot. I think, he was having some trouble accepting his portion of Angie's list. When I called him, he was very responsive. He immediately made an appointment to come out to set up the estimate. I was very pleased. He was on time, and actually a little early. He's very professional, very polite and very kind. we have contracted him to do some other things once he gave us our four hours. We were very, very pleased with him.
Description of Work: I had a Big Deal purchase from Van Winsen Custom Carpentry for carpentry service. The guy came within the week of the purchase.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Mike P.
10/2013
5.0
basement remodeling
  + -1 more
It has gone so far, so good. We are going to use him, but we have not started the project yet. The estimated price is about $30,000. He has been really good about staying in contact and giving us updates; I am happy with that. It has been a very positive experience. Randy is a really good guy who is easy to deal with, straightforward and honest. He does not nickel and dime. If it is not a big deal he will take care of it, but if it is he is a straight shooter and tells me what it is going to be and what he is going to do. He has good suggestions on what he thinks will work and what won't. He is easy to talk to and does not try to ram things down my throat. He listens and gives good advice and opinions, but if there is a direction I feel strongly about, he will do that too.
Description of Work: I got an estimate fromVan Winsen Custom Carpentry for basement remodeling.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ERNESTINE S.
10/2013
5.0
woodworking, doors
  + 0 more
The old front door threshold had to totally be rebuilt to get the new door to fit properly. He worked a lot on the door...over 8 hours plus the painting. He's not fast but does quality work.
Description of Work: Randy took out the old door and installed a new front door...new locks and handle...two new nobs for door bells. He installed treds on the steps using a staple gun. He changed several door hinges and another door knob. His partner installed a small handle on the house at the porch steps and his brother put 2 coats of paint on the front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$554
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Contact information

3799 Schroeder Dr, Hamilton, OH 45011

www.vccohio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Finished Carpentry and Woodworking,
General Remodeling,
Basement Remodeling,
Kitchen and Bath Remodeling,
Doors,
Electrical,
Unfinished Carpentry,
Drywall,
Ceramic Tile,
Plumbing,
Handyman Services,
Decks and Porches,
Cabinet Making,
Ticket Broker Service,
Homebuilders

FAQ

Van Winsen Custom Carpentry is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 3:00 PM

Van Winsen Custom Carpentry accepts the following forms of payment: Check
Yes, Van Winsen Custom Carpentry offers free project estimates.
No, Van Winsen Custom Carpentry does not offer eco-friendly accreditations.
No, Van Winsen Custom Carpentry does not offer a senior discount.
No, Van Winsen Custom Carpentry does not offer emergency services.
Yes, Van Winsen Custom Carpentry offers warranties.
Van Winsen Custom Carpentry offers the following services: Residential architectural drafting, room addition, basement, decks, kitchen & bathroom remodeling.
Ask for details.

Contact information

3799 Schroeder Dr, Hamilton, OH 45011

www.vccohio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:00 PM