Terry Ritchie

1. Terry Ritchie installed a $13,200 roof on a property that my wife and I were closing on in early May 2020. He was recommended to the sellers by their realtor, who will no longer be referring business his way. During a bathroom remodel in Oct 2020, less than 6 months following this roofing installation, our contractors found a series of leaks in the attic from just atrocious worksmanship errors. See pictures below. Terry and his unqualified team came out 2 days after being contacted about the leak and slapped on what can only be considered a bandaid to cover up a systemic issue of lack of attention to detail or professional roofing skill and knowledge of building code. 2. We had an actually competent roofing company come out who then provided an inspection of the roof and they found a laundry list of items not done to code that resulted in the failure of the roof within 6 months and would continue to cause failure issues with the roof. These items included a complete lack of installation of: pipe boot flashings, step flashings, base flashings, drip edge, gutter apron, or ice guard. The man glued shingles on my house like a kindergartener glues macaroni art and called it a roof. 3. When contacted about these issues and asked to refund $1,675, a fraction of the price paid to him for the project, in order for the other company to fix all of their unprofessional work, Terry's response was "well I don't do those things" and then a complete lack of response to help work with us. His warranty means nothing. This guy does not value his business, he does not stand by his work, and you should not let this man or his people anywhere near your house. Your money, time, and trust is better spent literally anywhere else. What Terry Ritchie fails to grasp is that quality of work and professional respect for his customer's satisfaction is the entirety of his future business. Don't let this man do any work for you. He simply does not know what he is doing and does not give a ****.

He did a great job! I had a lot of estimates on me and his price is the best. He showed up on time and the air condition is working great!