Storm Guard of Cincinnati

Have roof damage with leaking. insurance process take a while. Storm Guard able to quickly schedule the crews to quickly replace the roof before snow comes. all the staff keep up with communication and handle all the paper work for you so you dont have to deal yourself. it is a really pleasant experience to use Storm Guard.

We used Storm Guard for storm damage to our roof. We could tell we had a small leak due to a wet water spot on the ceiling from inside the house. This is our first owned home and have lived here for 10 years. We never had to go through this process before so I honestly didnt know how it worked. After each larger storm there were several contractors that would stop by and tell me they will get the insurance to buy a new roof. After a few failed attempts and insurance denying the claims I gave up and decided to start saving money for a new roof. Then Gavin stopped by with Storm Guard after the last larger storm. Gavin took the time to walk through the entire process and took over communicating with my insurance agency. Working with Gavin at Storm Guard felt like i had a heavyweight fighter in my corner. He was able to get approval for a new roof and ceiling repair. My Insurance kept fighting me on what minimally needed done. Gavin made sure everything was done correctly. He never tried to upsell me. He did explain the different types of material and shingle that can be used and what he suggested which was only slightly higher than what my insurance was willing to pay. After research and consulting with a friend who knew way more about this stuff than I, we concluded that what Gavin was saying was correct and a smart investment for out main investment (our home). Once approved and materials ordered, Gavin had a team out here in less than a month and we had a new roof. It made a HUGE difference to the outside appearance of our home. So much so that I felt some other DIY work needed done so it motivated me to complete some other aesthetics to the outside of our house. I was not paid or swayed to say any of these things. I truly feel the way I do because of working with Gavin at Storm Guard. At times you can never tell if the person standing across from you is taking you for a ride. I never had that feeling from Gavin. He is an honest, good person. It was great having him on my side.

Gavin is a true professional, the whole team goes out of their way to help you through the process. I would and have recommended Storm guard to friends and family.

I was told in advance whatever would play in the process, so I knew what I would be dealing with. And I was kept updated throughout the process. I appreciated courtesy and understanding, and also coordination with my Insurance provider. As I was just a customer, I was explained things so as to acquaint me with them. I have satisfaction in the work done, and, evidently, would recommend StormGuard for such project.

Worked with our insurance company great, made the whole process effortless and easy. Work was also done promptly and perfectly.

Great to work with. Coordinated with our insurance carrier so we had no out of pocket cost beyond our deductible. Took excellent care of us. Answered our questions and returned our calls. Would use again. Highly recommended.

They did a great job! I love the fact that I could contact Gavin directly and he returned my calls. He was there to make sure everything was done professionally and took lots of pictures! Workers informed me of their arrival and departure and the job took three days. They did a great job and I am so pleased with the results. Considering the pandemic has changed ... well, everything, they didnâ t get started for awhile but when they did.... I was so pleased with the results.

Oct. 2020, Gavin from Storm Guard did a wonderful job replacing my roof. Gavin and Jennifer worked with my insurer to get the replacement approved even though the adjuster from my insurance company initially denied our claim. I appreciate their professionalism and I would strongly recommend this company.

Gavin was able to work directly with our insurance company to insure all of the storm damage repairs were covered were covered by our policy.

Gavin from the Storm Guard is a great guy to work with. He and his team were outstanding from the estimate to The finishing and cleanup.

Gavin was very knowledgeable and explained each step along the way. Jenn was really helpful in keeping things moving throughout the entire process. They both were professional,and I appreciate that they responded to calls/texts immediately. The crew showed up on time and worked diligently to complete the job. The roof looks great, and I would highly recommend this company.

Very good workers straight to the problem and fixed it!

Great!

Great experience and was very professional

We hired Storm Guard to repair a leak in our roof. We worked with Mr. Gavin Goh. He was very professional and conscientious - the best and most trusted contractor we have hired. They did a wonderful job and we would definitely hire them again if their services are needed. Ms. Jennifer Mance was friendly and helpful.

Gavin and his team proactively worked with my insurance company and me to replace my roof. They kept us informed every step of the way and conducted themselves in a very professional manner. The quality of the installation is excellent and I would recommend them to anyone who is looking to have a new roof installed.

Gavin & his office worked with my insurance company to help me collect on a claim that I had not originally planned to turn in. I am an elderly (84 yrs old) female but he took pictures showing me what was causing my problem. He had to search for matching shingles since only one level required reroofing. Very professional.

Handled our need for a new roof with professionalism, taking care to ensure that we had the color shingles we wanted, dealing with the insurance claim, as well as attending to some siding and guttering issues which they very carefully patched and matched. We could not have asked for better. Very patient and friendly toward us. Highly recommended.

I was impressed with the efficiency of the workers and the effort put in to clear dangerous debris especially nails from the yard. It was a job well done.

Excellent service. My expense was on my deductible. Professional and extremely efficient--I recommend them highly--they conduct business as it should be conducted. I appreciate a business that does the work and contacts me with updates and handles the details. I am very happy with my new roof.

Excellent service. Gavin was nice, knowledgible, and very patient. He took time to explain every question we asked. Job was done very quickly and professionally. I strongly recommend Storm Guard.

Gavin and his team at Storm Guard came out and gave me a very fair estimate to replace a damaged gutter and gutter guard on the back of my home. The work was done in a timely, professional manner and looks great. I would definitely recommend them for future work.

Don't have any worries with this company. They did an outstanding job and I would hire them again

Would I hire them again? Yes.