Primo Exteriors LLC

Looks Great, and work was completed in a timely manner.

I could not ask for a better company! Very professional, cleaned up after the work was completed. I will call them again when it is time to replace my siding. Even called to ask me how the job went. :)

James from Primo Exteriors is corrupt, a fraud and very unprofessional. My first red flag was when he did not show up for the appointment I called to find out why he was a no show and he said he had to watch his son, I guess he does not know how to use a phone also. The second red flag was that he kept insisting that he had to come inside the house to give me an estimate for windows. The state of Ohio was shut down because of the COVID 19 Pandemic, and he was the only contractor that wanted to come inside the house for an estimate. When I told him that everyone else gave me an estimate without coming inside, he quickly said $450.00 per window. On the phone he told me he uses Polaris windows but when he got to my house he said that he uses windows from the Vinyl Window Company. I'm sure he was trying to sell me some cheap windows. The third red flag was that he insisted he needed to know how much the insurance company was giving me for my damaged siding. When I refused to tell him, he got upset and we had a few choice words. We almost got into a fight and I chased him into his truck. He drove off and came back calling me names. I am very surprised that this man has a business. I am very happy that I did not go with James and his company. I went with American Weathertech (513 759-9904) They did an excellent job on my new siding and windows. James needs to go out of business.

They did a great job. Estimate was competitive with other companies. Showed up on time the date the work was scheduled. Install the roof in the time frame agreed upon. Cleaned up everything. Everything went as planned. Will use them on other projects.

This company was fantastic. James came out and gave me a very fair estimate and his crew was there a couple days later and did the work just as was promised.

Excellent service!! Highly recommend. I received several quotes and James exceeded all of the other vendors. He was honest without trying to talk me into high price that i didn’t need. Job was completed quickly and the team was professional and cleaned everything up behind them. I will definitely use them again if i need other services!

Our 100 year old house needs new siding, so we contacted a few vendors for quotes. James with Primo was very friendly and professional. He explained the process to us, described pros and cons of different products and brands, and answered all of our questions. He clearly has a lot of experience and used past jobs to explain common issues during re-siding projects. He has years of experience working with fiber cement and engineered wood products and is familiar with the unique challenges of home projects on OLD houses. He provided a thorough quote with details of the supplies to be used and specific work to be done. He is an excellent communicator via phone, text, and email - was never hard to get a hold of. Ultimately we ended up in a position of having to decide between two great contractors. We did not go with Primo for this project, but if we had I'm certain they would do a good job. I would happily contact Primo for home projects in the future!

Quality work from start to finish. Was able to start very quickly. Entire job completed in about four days. Very reasonable rates!

Very well, very impressive all the way around.

James was personable. He had a full portfolio of the products that would be installed on my roof. Not just the roof colors/patterns, but products under the shingles. James attempted to get the project going the weekend after we accepted his estimate, but the distributor could not get the materials delivered in time. Then came the weather. James' roofing subcontractors were finally able to make it happen. They found rot, which was not a surprise. What was a surprise was that a section not only had rotten boards, but also rotten supporting structure. The crew took care of it without an additional charge. There was a hiccup with the finish (short three bundles of shingles), but James was able to resolved before sunset. James double checked the yard for nails before leaving even though the crew checked before they left. He found some. Because of the shingle delay, the final trash pile was not picked up until the next morning, which was fine.

Work went very well. James was a pleasure to work with and the installers did a great job. The work took two days and the installers did a very nice job of cleaning up and packing the material and tools they left in between days as neatly as possible. I highly recommend this company to anyone need exterior work done and we are already planning to use them for new gutters!

Couldn’t find a more honest and upfront person then James Cox. Excellent service and price. Keep up the great work James!

I had talked and texted with James a couple times before scheduling him to come out and look at a rental property roof to provide an estimate two days later. When the time came and I had taken off work to meet him, he was a no show. He never returned my calls or texts after that. If you value your time, professionalism, and integrity, I'd avoid contacting Primo for any work. They will not get any work at my rental properties.

James and his crew were great. They worked until dark and cleaned up after themselves each day. The house looks amazing! We were very impressed by the quality of work done. Would highly recommend and would use again for other needs.

The crew showed up on time and did the job fairly quick (5 hours). I noticed the the ridge vent wasn't nailed down correctly and told James when he came to check it out later in the day. He had the crew come back out and fix the issue a couple of days later. I would recommend and hire again.

The work was performed in less than one day and the roof looks great, they did a great job with the cleanup. I would easily recommend Primo Exteriors to anyone looking to get this type of work done.

Very well. The job was done quickly with complete clean up when finished.

The owner came out and met with me personally and went over all the options. He was extremely professional and arranged Services around my schedule.

Great service! I would recommend them to anyone.

Excellent. Very fair price. Timely estimate and work schedule. Very responsive. Crew was superb. Very hard working, courteous, professional and displayed high quality workmanship. I would definitely hire them again and recommend them to friends and family.

The job was completed to my total satisfaction. Starting with the estimate, James was the only one, of four companies from whom I received an estimate, that brought shingle samples to view. His estimate was detailed and precise. His was not the highest, nor the lowest estimate. When the crew started they never stopped. The supervisor answered any questions I had as the work progressed. James stopped over the next day and ran another magnet over the lawn and landscaping to be sure all the nails had been picked up. He only found nine nails, which I think is amazing. I am thrilled with the roof! It looks great and I am confident my home is protected from the elements. I strongly recommend Primo Exteriors LLC for roof work.

After missing multiple scheduled appointments I gave up and went with another contractor.

went well and looks nice , had several days of rain since no problems to report. had new roof on in less then 6 hours and cleaned up nicely.

Replaced old blue aluminum siding. Crew did a good job in removing and putting up the new siding, kept yard clean during process and final clean up. Good siding at a very good price. James was very good to work with and responded fairly quickly.

It went extremely well. I was impressed. Great clean up.