Hi Tech Duct Cleaning Inc

Hi Tech crew on time & very organized.

Both guys were prompt, professional and did an excellent job. Got to see all the dust and debris that had accumulated in the ducts over the last 24 years since the house was built.

Impressive! The cost was exactly what was quoted during the first phone call. No hidden fees, no up sale. R.J. and Tyler were very professional and efficient. They showed up when they said they would. Would definitely use them again

The crew knew just what needed to be done and did it efficiently.

From my 1st phone call to ask about the services they provide and costs to when RJ & Walker left I've been completely satisfied. My appointment time was from 1-3 and they showed up right at 1pm. RJ & Walker both walked up to me and introduced themselves with a firm handshake. We toured the house looking at all the vents and air returns along with the furnace. Then RJ fully explained what he would be doing and the Walker explained what he would be doing. They answered all of my questions. About 30 minutes before completing the job, RJ asked me to come downstairs and he showed me all the dirt and stuff that came out of the vents. He showed me how he closed up the intake points he had to make in the duct work. They removed the equipment and everything was put back as it was and left clean. The entire time RJ & Walker stayed productive, friendly and professional. It was a pleasure having them in my home to complete this service.

The work went extremely well. Very well pleased with the professionalism and meticulousness of the technicians (Ron & Josh).

They were great. It's a little expensive to have this done correctly, but they did an outstanding job.

Great. Cleaned our dryer vent for 1/2 price since we had our air ducts cleaned as well.

Very good: They were on time, explained everything, and very professional. Would recommend them to friends and family - and anyone needed duck cleaning services.

Great. They arrived on time, worked industriously, let me know what they were doing, showed me how much disgusting filth they removed, and cleaned up everything better than they found it. Great company! They charge $375 for the first 10 ducts and $20 for each additional.

It was so well worth it! They explained everything they were going to do and how. They showed me all the work they performed after, as well. They were so respectful and mindful of my animals. They were just amazing! Jason Doty was operation manager who brought along Keith W. They were as friendly as can be, very professional and went out of their way to befriend my animals. They were just wonderful! The moment they left my sinuses, congestion and mustiness cleared up. I recommend them without question and you definitely get what you pay for! They are the only company I will continue to work with on my duct work.

They did a really good job with the actual work. My problem was that they opened a half gallon of milk in a fridge (in the storage room where the furnace is) where my wife and I store our extra food/drinks. Had they asked for something to drink I would have gladly provided it, however it is beyond unprofessional to help yourself while you're at a customers house. I called the manager/owner to explain that while I was satisfied with the work product but was very disappointed that I didn't trust them enough to welcome them back into my house. The manager said he would research it and follow up with me but I never heard back. The concerning part is that these people were in my house for close to five hours. Who knows what else they helped themselves to. As I said, very good at their job but unfortunately don't trust them at all.

It was good, it was okay! Price is a little bit high. Service was excellent!

They showed up on time and were very professional. Before they started, they reviewed what they were going to do and how much it would cost. My research on duct cleaning companies told me that this is where most duct cleaning jobs go south with extra charges. I was glad to hear that their cost estimate matched exactly what Hi-Tech told me over the phone and might even be less if they found ways to simplify the job. They got to work quickly, were neat and efficient and worked hard for 6 1/2 hours. When they were done I was amazed at all the "stuff" they pulled out of my ducts, including several dead mice! They did everything they said they were going to do exactly the way the video on Hi-Tech's web site said they were going to do it. They were neat and cleaned up all the areas where they worked. I was very satisfied with their work and the final cost came in $58 (8%) lower than their estimate and would strongly recommend Hi Tech Duct Cleaning over the companies who "also" do duct cleaning. There is no comparison!!

I couldn't be any more pleased with the absolutely great job Hi Tech Duct Cleaning did. When I called to inquire, Aaron did a very thorough job explaining what they would do. He also asked how many registers and returns I have so he was able to give me an exact estimate that held true to what the final cost was. The technicians on the job were Caleb, Jason, and Will. They were very conscientious and professional. There is no way any other duct company could do a finer job. If you're thinking about having your ducts cleaned, don't wait. You'll be glad you did. It is worth it knowing that you're breathing cleaner, healthier air!

The previous owners of our new house had a cat. I'm pretty allergic, so I knew I wanted to have the ductwork cleaned to avoid any reaction. I read A LOT of reviews and had heard so much about issues with this industry - about work not being performed and about the bait and switch some companies try to pull. I kept going back to Hi Tech as my top pick. When I talked to Aaron at Hi Tech, he put all my fears to rest. He explained their process in detail and the fact that they have NO hidden costs or add ons. It's a set price of $350 for 10 vents and $20 more for each one beyond that. That's it. The crew of 2 arrived promptly at the scheduled time, walked through the house to assess the rooms and the basement. Even though the house was empty, they were very careful and respectful of my home. The guys worked a solid 4 hours cleaning the ducts. They showed me inside one of the basement lines with their phone camera so I could see how it looked afterwords. After they took the equipment outside, they even showed me the filter and pile of dirt they vacuumed out. It wasn't too terribly dirty, but enough so that I'm sure glad I called Hi Tech. I feel like this was money well spent. Seriously, don't hesitate to hire these guy!

I have no idea how they compare on price, but honestly it wouldn't matter if I had talked with other providers because these people are great. When I phoned to inquire about services, the woman I spoke with very clearly explained the entire process, pricing, and what to expect during the service. When the two service providers arrived (spot on time, by the way), they reviewed the service with me, including pricing, so that we were all on the same page. They walked through the house to get the lay of the land, then got straight to work. At this moment they are just beyond the half-way point in the service. They have been perfectly clean, very nice, and easy to have around. I chose not to leave during the service, so they have been letting me know if something loud was about to happen, but quite honestly, it hasn't been nearly as disruptive as I thought it could be. I definitely recommend this service provider.

I am perfectly satisfied with what they did. They seemed to be thorough in what they did. If I have to do it again I would call them again. They were congenial and answered all my questions.

They did a great job! They came in did what they were supposed to do, did it in a timely manner and didn't overcharge me.

I was slightly disappointed. When it comes to things that you do and hoping that it helps but you?re not really sure if they did. They sent me two guys who are teenage kids who don?t have a job and don?t have a profession. I will tell others that they can be very thorough just make sure that they do their job. They are very responsive.

everything went very well. They arrived on time and was there about 5 hours. there was only one air duct in the bathroom where they forgot to remove the plastic. but no big deal

While it was a bit pricey, this had never been done to this 30 year old home. The owner spent time with me on the phone explaining what they will do. They were on time and spent about 5 hours continuously working. The two technicians explained everything they were doing and showed me the abundance of dust and debris that had been accumulating for some time. They were very professional and cleaned up after themselves, so you never knew they were there. I highly recommend them for their professionalism and the thorough job they did.

Hi Tech gave an estimate over the phone and explained what would be included as part of cleaning furnace duct work. Included in the price was to also clean the dryer vent while they were here. They cut a hole in the bottom of the furnace, hooked up a large machine and began the duct cleaning. They went around to each vent and cleaned them. They also deodorized the vents. They put a cover over the hole in the furnace once they completed the work. It took quite awhile and so I spent the time working on the computer while they were here. It went well and it was obvious that a cleaning was needed due to the amount of dirt extracted. I noticed an improvement in the smell of the air and generally less dust but there wasn't as much change in the amount of dust in the house as I had hoped there would be. All in all I was content with the job even though the cost seemed rather high. A former employee of theirs referred me to them and so I felt I could trust them. However, 3 months later when my dryer needed service, the technician told me that my dryer vent was clogged and not enough air was getting sucked out the dryer vent because it had not been cleaned in a long time. He explained that the vent goes up into the attic and then to the outside. I called Hi Tech because I didn't remember seeing the Hi Tech technicians go into the attic to clean the dryer vent when they were here as promised but at the time, I didn't think to ask them about it until after they had already left. Hi Tech said that dryer vent cleaning was not written on my invoice and, therefore, they have no record of promising to clean the vent and so they did not clean it. They refused to come back and clean the vent unless I paid an additional $140 which was about $20 more than their competitors charge. I didn't think that was fair so I went with the competitor on the dryer vent cleaning. Maybe I should have stood by and watched more closely everything their technicians did. Maybe I should have double checked the receipt they gave me. Maybe I should have remembered to ask about the dryer vent cleaning before they left. Lesson learned but the fact is, we had a verbal agreement over the phone of what would be included and it wasn't done. I think they should have honored that verbal agreement or at least given me a discount on coming back out to clean the dryer vent. Since they didn't, I probably won't use them in the future.

So glad there is actually still an honest business out there. They did a wonderful job and I highly recommend! Very happy customer!

On time, very professional, courteous, cleaned up after themselves. I believe it was Kyle and Jason.