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BUSAM SERVICES LIMITED

Windows, Finished Carpentry and Woodworking, Unfinished Carpentry,

About us

OWNER OPERATED, NO SUBS, COST IS DETERMINED BY THE JOB, NO TRAVEL CHARGES.

Business highlights

36 years of trusted experience

Services we offer

WINDOW AND DOOR REPAIR, MINOR REMODELING, HOME REPAIRS, CUSTOM CABINETRY, FINISH CARPENTRY, FURNITURE REPAIR, AND FURNITURE RESTORATION.

Services we don't offer

PLUMBING AND ELECTRICAL.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.6
punctuality
4.8
Showing 1-12 of 12 reviews

Abra C.
08/2011
5.0
replacement windows
  + -1 more
They were recommended by another company that gave me a quote. Busam Services Limited was punctual and professional. They were very conscientious. The guy actually did exactly what I asked him to do. When he discovered something else that was wrong with the window, he pointed that out and fixed it for me while he was there. So, I appreciated that. I was very pleased with them. They were perfectionists and I will use them again.
Description of Work: Busam Services Limited replaced a storm window for me about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Rich O.
08/2011
5.0
replacement windows, woodworking
  + 0 more
It went great! Very professional, very good workmanship. Charged us the same amount he charged us 7 years ago!
Description of Work: Rerplaced bottom 3 piecs of famimg for an octagon window. Mike had replaced these before about 7 years ago when they had rotted after about 13 years from original installation. He came out, replaced with solid vinyl (so it won't rot now) and painted the pieces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Judith R.
07/2011
1.0
replacement windows
  + -1 more
Dos would be to check the cost of a new window. I thought windows were more expensive. Busam assured me the window would be good for many years - my recollection is 10 yrs. I thought I was overcharged even before the work started falling apart. this was a rip-off.
Description of Work: Busam was asked to repair the double hung window in the family room as it looked like the frame around the glass was deterioraating. The repair lasted less than a year & a half & the window looks about the same as before I spent $1290. the $1290 included replacing 1 piece of side molding on the family room door & a piece of molding on a basement window. He charged for adjusting 2 kitchen casement windows which was literally a 2 second job as the painter had unhooked them & didn't put them back. the $1290 was for less than 1 hr of work at my home. I think he grossly overcharged & was not ethical in making a patch repair on a window. the more honest thing would have been to let me know the window wasn't worth repairing & a new window would cost ~$750. I would definitely NOT have this man do repairs on my home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$1,290

Response from BUSAM SERVICES LIMITED
I originally worked for the member in September of 2008, not one year ago. When I completed the work she was extremely pleased that I had saved her a great deal of money by repairing her windows, allowing her to avoid replacement. As with all of my customers, she new the exact cost of the work before authorizing the repairs. The price of $1290.00 covered repairs on five windows. In June of 2011 she called to schedule for me to come to her home to look at a window that required repair. When I arrived at the appointed time, she was not home. I called her and she apologized for for not being there. She suggested I enter her fenced back yard, with two large barking dogs, to inspect the window in question. I did not. I would never guarantee a wood window for ten years, even the manufacturers won't do that as there is no way for us to know if the unit is properly painted and maintained. I only ask that you refer to the other reviews on Angie's List and to the fact that my service has been awarded the Super Service award, putting me among the top five percent of businesses reviewed by the list.

Jim O.
12/2010
5.0
replacement windows
  + -1 more
Excellent. Mike came to the house, gave us an estimate, scheduled an appointment, and made the repairs.
Description of Work: Repair rotted window frame a few years ago. He did an outstanding job fixing the problem so that the repair wouldn't re-rot down the road. Also repaired some damaged interior trim a few weeks ago. Mike is a true professional. He takes his time and makes repairs that will last.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Katherine L.
10/2010
5.0
contractors, replacement windows
  + 0 more
I also found Mike Busam via a recommendation from Pickens Window Service. I didn't want to replace the entire window because I was concerned about the window matching all of my other windows on the front of the house. This particular window had been showing signs of rotting for several years, despite our efforts to put a halt to it. Finally, there was nothing left to do but find someone else with the skill to make the needed repair. Based on my description of the problem, Mike gave me an estimate over the phone for the repair and came to my home on time and as scheduled. I really hadn't considered replacing the wood with vinyl, but I must say that Mike did an excellent job and you really cannot tell the difference. The window looks like it did when it was brand new. Now I don't have to worry about it rotting. I couldn't ask for a better solution. Mike Busam was very professional and came to my home with all of the tools and supplies needed to make the repair. It took just over 2 hours to complete the job. I would not hesitate to call him for other window repairs or carpentry work.
Description of Work: Mike replaced the sill, sill nose, right brickmold and right jamb retainer of a wooden window which had rotted with vinyl.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$372

LAURA M.
08/2010
5.0
replacement windows, woodworking
  + 0 more
This was a lifesaver - I had originally called another window person from the list who came and said he could not do the job without replacing one or more windows, which we did not want to do, since it was expensive and would result in a mismatched window on the front of the house. He recommended Mike Busam as someone who might be able to fix the window rather than replace it. Mike did the job beautifully and is, in my opinion, a master craftsman and very pleasant to have around. We have since hired him again for a larger construction project. Very pleased and happy to recommend him as an excellent choice.
Description of Work: Mike came and evaluated a window that had literally started falling apart. He determined that a part of the wooden frame had rotted from rain exposure and that he could fashion a new one to replace that part of the window frame so that it would again work and be safe. He scheduled the job, arrived, took the window out, made a new piece for the frame that fit perfectly and looked fine, and reinstalled the window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael S.
01/2010
5.0
replacement windows
  + -1 more
He was very prompt, knowledgeable, clean, friendly, and very professional. I had a good experience with him.
Description of Work: I used Busam Services Limited in August 2008 to repair the windows in my house. The person who came was Mike. He repaired rotten window sashes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Gloria G.
09/2008
5.0
woodworking
  + -1 more
He was a nice guy.
Description of Work: He covered up damaged wood under the kitchen sink as well as hung up a stained glass frame in the window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GWEN B.
06/2008
5.0
replacement windows
  + -1 more
I thought he was very good and professional. They did a quality job because my problem with water leaking in has not occurred, but I thought the price was high.
Description of Work: They came to my home and put caulking around fifteen windows.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LAURA M.
01/2008
5.0
woodworking
  + -1 more
Went great - pleasant, extremely professional (scheduling, etc). A piece of the window frame fell off the house into the flowerbed, causing me to go through a series of calls to window repair companies, none of whom felt it could be fixed... we were looking at having to replace all our front windows (thousands of dollars) but one repairman who came out recommended Mike Busam. He came out, looked at the window, said he thought he could make a new part for the window but that it would cost $325, about half the price of a whole new window and a perfect match for all our other windows. He scheduled the work about a month out and felt the window would be safely in place until then. He came as promised on the scheduled day and time and fixed the window, caulked it, and showed me how all the other windows needed to be caulked to prevent additional occurrences of the problem.
Description of Work: Window frame was replaced with new pieces he cut to match the old ones that had rotted, window was reinstalled and caulked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

CARL W.
10/2006
4.0
woodworking
  + -1 more
It's just one guy, I think. He took the window apart and replaced the sashes.
Description of Work: Fixed window sashes.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

BARBARA L.
02/2006
5.0
contractors
  + -1 more
Mike Busam was recommended by Pickens. The larger companies did not want to do this work so I was glad to find him. He came on time as planned, gave me an estimate & scheduled a time to do the work. He also looked at 2 other projects that involved wood work (the garage) & gave estimates. I'll have him do those too. He's pleasant, works efficiently, & cleans up. He removed the sash in the morning (it had crashed down between the storm & the lower window) & brought it back in the afternoon. He completely rebuilt it.
Description of Work: He rebuilt the upper sash, replaced 4 sash cords, & replaced sash cords in 2 other windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

    Contact information

    7443 Morris Rd, Hamilton, OH 45011


    Service hours

    Monday:
    7:00 AM - 5:00 AM
    Tuesday:
    7:00 AM - 5:00 AM
    Wednesday:
    7:00 AM - 5:00 AM
    Thursday:
    7:00 AM - 5:00 AM
    Friday:
    7:00 AM - 5:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Finished Carpentry and Woodworking,
    Unfinished Carpentry,
    Doors,
    General Remodeling,
    Furniture Refinishing and Repair,
    Cabinet Making

    FAQ

    BUSAM SERVICES LIMITED is currently rated 4.6 overall out of 5.

    Monday: 7:00 AM - 5:00 AM

    Tuesday: 7:00 AM - 5:00 AM

    Wednesday: 7:00 AM - 5:00 AM

    Thursday: 7:00 AM - 5:00 AM

    Friday: 7:00 AM - 5:00 AM

    BUSAM SERVICES LIMITED accepts the following forms of payment: Check
    Yes, BUSAM SERVICES LIMITED offers free project estimates.
    No, BUSAM SERVICES LIMITED does not offer eco-friendly accreditations.
    No, BUSAM SERVICES LIMITED does not offer a senior discount.
    No, BUSAM SERVICES LIMITED does not offer emergency services.
    Yes, BUSAM SERVICES LIMITED offers warranties.
    BUSAM SERVICES LIMITED offers the following services: WINDOW AND DOOR REPAIR, MINOR REMODELING, HOME REPAIRS, CUSTOM CABINETRY, FINISH CARPENTRY, FURNITURE REPAIR, AND FURNITURE RESTORATION.
    PLUMBING AND ELECTRICAL.

    Contact information

    7443 Morris Rd, Hamilton, OH 45011


    Service hours

    Monday:
    7:00 AM - 5:00 AM
    Tuesday:
    7:00 AM - 5:00 AM
    Wednesday:
    7:00 AM - 5:00 AM
    Thursday:
    7:00 AM - 5:00 AM
    Friday:
    7:00 AM - 5:00 AM