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Bartels Heating & Cooling Inc

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

Bartels Heating & Cooling offers heating and air conditioning services in Hamilton, OH and the surrounding areas. We also provide services for indoor air quality, geothermal, water heaters, and commercial HVAC services. The experts at Bartels Heating & Cooling are here to answer any questions you might have, and we’re happy to help you select a new heating or AC system for your home or commercial building. We install top quality brands, such as Carrier. We also provide 24/7 emergency services, and a 100% satisfaction guarantee, along with a maintenance plan for routine tune–ups and savings on repairs. Call Bartels Heating & Cooling today!

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Heating and Air Conditioning Installations and Repairs , Heating Pumps, Geothermal Systems, Radiant Heat, Duel Fuel/Hybrid Heating Systems, Unit Heater, Garage Heater, Ductless Mini Split Systems, Thermostats, Generators, Zone Systems, Duct Work, Ventilation, Air Cleaners, Humidifiers, UV lights, Dehumidifiers, Energy Air Recovery Ventilators, Water Heaters.

Services we don't offer

ask for details

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 241 reviews

Randy B.
05/2018
4.0
heating & air conditioning/hvac
  + -1 more
Bartels able to schedule service the earliest out of 3 vendors. All polite and willing but just busy. Bartels Rep actually showed up 5 hours earlier due to a canceled customer. Tested the cooling system found it to be low on coolant. Told me what he needed to do and checked the system after recharging. Stayed until he made sure all was working.
Description of Work: Air conditioning went out. Needed service to evaluate problem and fix.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Bartels Heating & Cooling Inc
[Member Name Removed], thank you so much for your review. We are so glad we were able to get to you quickly, and take care of your HVAC needs.

JOHN G.
03/2018
1.0
heating & air conditioning/hvac
  + -1 more
Shocked and disappointed as a long time customer. In late September 2017 we had a new furnace installed. We chose to delay replacing the A/C because it functioned perfectly. The next day the weather called for using the A/C -- I thought I noticed the unit never shut off and the house never "felt" cool, but we were in and out all day, gone for several hours so I figured it was just me. A few days followed when we didn't need the A/C. When, about 4 or 5 days later, I ran the A/C again it wasn't "just me." The A/C ran continuously and didn't cool the house. I called Bartel's and a tech came out -- we had a failed valve in the A/C. I called the salesman and asked about damage done from the furnace install. I was told the A/C system had been emptied and recharged as part of the install. That the A/C was old and the valve must have failed on recharge -- in other words "Not our problem. Too bad, so sad." Could it have been overcharged or any other installation reason the unit failed? I'm not an expert so I don't know. What I do know is one day my A/C is fine (current contract with Bartel's, they serviced it in May, all pressures were correct and the system operated perfectly through the summer) and the next day it is broken, after they serviced it, and I'm 100% responsible, not them!
Description of Work: Replaced Gas Furnace -- A/C inoperative after furnace install

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Bartels Heating & Cooling Inc
We are happy we were able to resolve your issue. Thank you for your new air conditioner purchase. Please let us know if we can be of further assistance.

Heidi S.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
On Jan 1, one of the coldest days of the year, the heating oil furnace stopped working. We have a maintenance contract with Bartels. Not only was someone at the house in a timely manner, he was courteous, thorough, and professional. Instead of just settling on the first, most costly option, he tried a couple of different approaches. Finally, he determined that the fuel line just might need to be blown out - since we’d also gotten a delivery of oil that morning which probably stirred up sediment. That did the trick! Wonderful service.
Description of Work: Repair Heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bartels Heating & Cooling Inc
Thank you so much for your review. We appreciate you seeing the importance of being one of our maintenance contract customers.

Claudia M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have an annual contract with them.
Description of Work: I used Bartels Heating & Cooling for maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartels Heating & Cooling Inc
We appreciate you seeing the importance of being one of our contract customers. Thank you so much for your review.

Troy D.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
As it turned out, there was something lodged in the compressor that was inhibiting it from turning. They were quick in finding the problem and resolving the issue. They were fast, professional, and offered advice about the longevity of our current system.
Description of Work: I needed them to diagnose why my AC unit was not producing cold air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Bartels Heating & Cooling Inc
We thank you for your review, and we appreciate your business.

Mike N.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. Workers were on time and professional.
Description of Work: New Air Conditioner installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Bartels Heating & Cooling Inc
Thank you for the review. We appreciate that you put your trust in us for the installation.

Tony G.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Jim came out many hours earlier than expected. He was professional, courteous, and knowledgeable. Though I own an older unit, Jim didn't press me to buy a new unit (though he did point out reasons why I might want to.) I felt comfortable with his explanation of what he found and its resolution. Jim simply did a great job and Bartels will have my return business, especially when I do need a new unit, because of my experience today.
Description of Work: Central air conditioning was not working. Upon diagnostics, Bartels replaced my capacitor and verified refrigerant charge (among other things.) My air conditioner was working within an hour after Jim arriving at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Bartels Heating & Cooling Inc
Thank you for your kind review. We appreciate you and your business.

KAREN F.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Tech arrived on time and was able to find the problem quickly. Replaced a blown fuse and a bad capacitor and had the air working within 30 minutes.
Description of Work: Air conditioner was not working. Called and got an appointment the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Bartels Heating & Cooling Inc
We appreciate your review, as well as your business.

Pat H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Of the 5 companies that bid on my job, Bartel's was the lowest price. The work was completed in 2 days. The men were on time and very conscientious to keep me informed as to their progress. The area of the newly installed equipment was as clean or cleaner than when they had first begun. My system passed inspection without any problems whatsoever. I am VERY happy with their work and price.
Description of Work: I had a complete replacement of my gas furnace and central air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Response from Bartels Heating & Cooling Inc
Thank you for your review. We appreciate that you went with us for your installation needs.

Karissa U.
06/2017
2.0
heating & air conditioning/hvac
  + -1 more
I was refunded my Angie List coupon by the manager.
Description of Work: A.C. had a leak so I requested a diagnostic to find out where it was and how much to fix. After paying for diagnostic coupon on here they wanted $90 more for a leak diagnostic.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
1.0


Teresa M.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
I called this company late Friday afternoon, right after I discovered the A/C was not working. I called a handful of places and had no luck finding someone who could come on Saturday morning to look at it. Bartels Heating & Cooling had an opening available for 8-noon Saturday morning. Steve arrived sometime after 10:00 am and looked at my A/C unit and told me that I had a bad capaciter and some melted wires. He quoted me between $300-$400 to fix it right then, which sounded reasonable to me. He had the A/C fixed within an hour and I could feel the cool air immediately after it was fixed! I had purchased a deal off of Angie's List the day before for $81 to cover the service call (10% off $90 price), and the bill for the work the next day was $250, so $330 seemed pretty reasonable to get the A/C fixed on such short notice. Note: I have not been to the house since Saturday (it is Tuesday) to make sure the A/C is still operating, but I will update after this weekend when I go over there again.
Description of Work: The A/C unit was not blowing out cool air and we needed it repaired right away as the house is currently on the market.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Response from Bartels Heating & Cooling Inc
Thank you for your review. We appreciate you and your business.

Susan S.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
They provide excellent service and we recommend them all the time.
Description of Work: We've had Bartels maintain our 2 HVAC systems for 20 years. We've purchased air filters; AC and heating systems from them as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartels Heating & Cooling Inc
Thanks for the review and for being a great customer. We appreciate the opportunity to do business with you.

Mimi S.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well, they put in the new furnace and air conditioning unit and added a humidifier to the furnace. That was in 2012 and we have a service contract with them to come and service it every fall and spring. We are very happy with Bartel's and would highly recommend them.
Description of Work: We had them come and replace our furnace and a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartels Heating & Cooling Inc
We appreciate your review and look forward to seeing you soon for your annual maintenance.

Kenneth A.
12/2016
2.0
heating & air conditioning/hvac
  + -1 more
They were too slow to schedule appointment. They told me I wasn't on their schedule when I decided to go with another provider and called to cancel.
Description of Work: $102 for a 22-Point Winter Furnace Inspection and Cleaning

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0

Yes, I recommend this pro
$102

Response from Bartels Heating & Cooling Inc
We apologize for the confusion. We appreciate your honest review and we will try harder to make the service better in the future.

Troy D.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional and offered both long term and short term solutions to our AC problems. Instead of telling us we needed a new AC system right away, they explained that our issue could be fixed in the short term with a low cost repair, but that we should start planning for a major replacement of the system in the future. It was great to have someone offer us both options instead of just trying to get us to pay for a full replacement right away!
Description of Work: Air Conditioner stopped producing cool air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Bartels Heating & Cooling Inc
We are pleased you are satisfied with the service performed. As always we are glad to answer any questions or concerns you may have.

Jack P.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
They waited a year after they installed. We have a deal where they come and check the filter and our humidifier part of the furnace. I don't know exactly what they do, but they just do an inspection to make sure everything was alright.
Description of Work: We have a maintenance arrangement with them and they come twice a year to inspect everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartels Heating & Cooling Inc
Thank you for being a long-time maintenance customer and for seeing the value our service agreement offers. We have enjoyed working with you for over the past ten years and look forward to seeing you soon.

Ted B.
09/2016
4.0
heating & air conditioning/hvac
  + -1 more
It was okay. They did a good job for me. I'm considering changing because they're getting a little expensive because other places will do as good of a job for less money.
Description of Work: They did the spring clean up of the air conditioner and the heat system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Bartels Heating & Cooling Inc
We understand your concerns. We are always striving to keep our prices competitive without sacrificing the quality of our services. We do appreciate your loyalty and hope that are services can always show value compared to our price.

Ted B.
09/2016
4.0
heating & air conditioning/hvac
  + -1 more
I was satisfied with them. I don't think they've gotten worse and I don't think they've gotten better. They are just kind of the same.
Description of Work: I used them for Heating & A/C tune-up.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Bartels Heating & Cooling Inc
Thank you for your review. We are continually improving are service and customer satisfaction. We appreciate your honesty.

Jack P.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
They did a wonderful job. They did it in a day. Our system went out just before we were leaving on vacation and so, when we came back, it was really hot. But we had made arrangements with them and they came when they were supposed to and everything went really well. We got the Carrier Infinity heating and cooling system and I think it was around $10,000. We've had them actually for repairs over the years and I credit them with keeping our system going. It was like a 20 year system and it lasted like 22. They clean up after they do the work. They're very polite. I can't tell how many years ago this was, but because we were on their plan, one time I think it was like Christmas eve and our system started acting and somebody actually came and fixed it. It was very very cold that night. I don't think you can ask for more than that. They came when they were supposed to. They had to remove everything. I think they did all the heating one day and then maybe came the next morning to hook up the air conditioning, but they were here on time.
Description of Work: They had to replace our entire heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Bartels Heating & Cooling Inc
We appreciate your honest review and are glad you are enjoying the comfort of your new HVAC system.

John L.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went well. It was just good work.
Description of Work: They had the furnace and air conditioner checked and cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartels Heating & Cooling Inc
Thank you for being a part of our Energy Savings Agreement. We hope you'll keep us in mind for any future services needed and take advantage of the 15% discount on any necessary repairs.

Maria B.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Oh yes I like them a lot, I've had repeat business with them, but my brother just called me over the weekend last weekend for a recommendation because his air conditioning went off and he called them and they came right out and had him going, so he was happy with them too.They cleaned up after themselves when they got done with what they were doing and they were very good about explaining what they were doing while it was going on because I'm one that if somebody is working on my stuff I follow them around and watch what they are doing their very good about explaining and everything that they were doing didn't seem to be bother that I was trailing them around.
Description of Work: I used Bartels Heating & Cooling Inc for heating & A/C. It was just the normal like spring time where u clean the outside air conditioner thing I have an electronic air cleaner and they pulled that unit out cleaned it, just was one that check everything type service call things. since they put the furnace in that's the only thing I've had them out here for. I've got a whole brand new furnace and they put central air in for me I'd never had that so they had to installed that and I even got a water heater at the same time and I really happy with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartels Heating & Cooling Inc
Thank you for the review and referral. We appreciate your business and understanding.

Glenn P.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
They showed up the day they said they would, and it took less time then they thought for my cramped space that I have the unit located in.
Description of Work: Air Coil replacement on my geothermal unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2

Response from Bartels Heating & Cooling Inc
We strive to be efficient as possible with great quality. Thank you for your review.

Norma L R.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went great! I wouldn't think of going elsewhere for service.
Description of Work: I have Bartels service my furnace and air conditioner at the beginning of each season. I had thermostat problems and Bartels came out even on a weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartels Heating & Cooling Inc
As always, we appreciate you as a loyal customer, we always strive to meet the scheduling needs of our customers and are always glad to omit overtime rates for those who belong to our service agreement.

Jim H.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Fast, friendly service. No complaints.
Description of Work: Recharged A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartels Heating & Cooling Inc
Thank you for your business, and your review.

Cherryl F.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Quick fix, sticking thermostat. Also raised the unit outside, to improve efficiency. They only billed a service call, but the took the time once they fixed the issue, to do preventive smaller tasks. Very friendly and trustworthy.
Description of Work: Ac wasn't working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bartels Heating & Cooling Inc
Your review and loyalty are greatly appreciated.

Contact information

929 Main St, Hamilton, OH 45013

https://www.bartelsheatingandcooling.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Electrical,
Generator

FAQ

Bartels Heating & Cooling Inc is currently rated 4.9 overall out of 5.
Bartels Heating & Cooling Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Bartels Heating & Cooling Inc does not offer free project estimates.
Yes, Bartels Heating & Cooling Inc offers eco-friendly accreditations.
No, Bartels Heating & Cooling Inc does not offer a senior discount.
Yes, Bartels Heating & Cooling Inc offers emergency services.
Yes, Bartels Heating & Cooling Inc offers warranties.
Bartels Heating & Cooling Inc offers the following services: Heating and Air Conditioning Installations and Repairs , Heating Pumps, Geothermal Systems, Radiant Heat, Duel Fuel/Hybrid Heating Systems, Unit Heater, Garage Heater, Ductless Mini Split Systems, Thermostats, Generators, Zone Systems, Duct Work, Ventilation, Air Cleaners, Humidifiers, UV lights, Dehumidifiers, Energy Air Recovery Ventilators, Water Heaters.
ask for details

Contact information

929 Main St, Hamilton, OH 45013

https://www.bartelsheatingandcooling.com