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T C Company, Ltd

3.4(
7
)

Energy Efficiency Auditing, Roofing, Windows,

... +5 more

About us

Since 1973, the T C Company team has been a full service industry leader in providing Residential and Commercial services. Like most, our humble beginnings were rooted in a dream and over the years that dream has actualized and grown into one of the most dependable companies today. Over forty years and thousands of successful projects later, T C Company has become a well-known name in the building industry. With offices in Ohio and Texas, we’ve built an impeccable reputation by working closely with our customers to provide the best possible project solutions. Our expertise and commitment to excellence has opened doors and paved the way for us to forge long-term customer relationships. There are plenty of reputable manufacturers of products that will more than meet your satisfaction. However a reputable manufacturer with a more than satisfactory product does not necessarily guarantee a project will be completed to your satisfaction. The difference lies in the application of that product. We are certified master craftsmen in all of the building products we use. So rest assured that whatever the scope of your project may be, it will be completed in such a way that will surpass all of your expectations.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, siding and gutter repairs and replacement. Wall and attic Insulation. Vinyl replacement windows. Home energy audits and weatherization.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.47 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
14%
3
14%
2
0%
1
29%
Rating CategoryRating out of 5
quality
3.6
value
3.8
professionalism
3.7
responsiveness
3.7
punctuality
4.3
Write a review
Showing 1-7 of 7 reviews
Gloria Jean N.
09/2013
1.0
energy audit
  + -1 more
The roof is strong and does not leak, but looks terrible. It is as wavy as before they worked on it and is extremely hot inside the crawl space. I am disappointed with the outcome of the work. Tom Cook Company, Ltd. has agreed to replace the roofing system if I have it framed.
Description of Work: The provider replaced the roofing system on my house. It is an older home and they replaced decking with OSB and sistered worn out or damaged rafters to new boards.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
$6,405
paul W.
07/2013
5.0
energy audit
  + -1 more
Showed up on time and was very helpful and professional. He was willing to check all areas of the house including attic and basement. Its good to know that our house has no problems.
Description of Work: Checked house for excessive heat loss
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Barb B.
04/2013
3.0
energy audit
  + -1 more
I didn't appreciate my experience with them. He did the audit, but I felt he was trying to get business for his own private company on the side.
Description of Work: Energy efficiency audit of the home.
Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Response from T C Company, Ltd
[member name removed], In researching the causation of your poor experience with our company, we have failed to locate the team member who responded to your request for an energy audit. Additionally, we have no record of your request on file. Nonetheless, given the nature of an energy audit, it is customary for the team member to recommend services that our company (an energy consultant for AEP) can perform for an additional charge. Energy audits are more or less an estimate for the proactive measures that we recommend for better energy efficiency in your home. To add difficulty to the investigation, this it the first we have heard of your poor experience over a year and a half from the date that the audit was performed. Feel free to call or office at 614-837-ROOF, to shed light on the situation. Our apologies in advance, if it is found that we and or a member of our team, in fact performed an energy audit in an unprofessional manner. However, as mentioned before it is not exactly out of line for a member of our team to recommend services. Thank you, Tom Cook Company
SHERYL L.
12/2012
5.0
roofing
  + -1 more
Chad from Tom Cook came out to look at the roof. We had a board that had rotted, which allowed rain to get under the shingles on the roof. It was decided that the board (and the one opposite it on the other side of the pitch) would be replaced and wrapped in metal siding to keep the water from the gutters from damaging the wood again. They replaced the ceiling in our closet and added an attic access panel. They also did some small facia repair over a window in the back of the house. It was an all-day repair job for two guys. They did a great, clean job. And the roof no longer leaks!
Description of Work: After a big rain, we had water coming in through our hall closet ceiling! We made some temporary provisions to the roof where the leak originated. I called Tom Cook Company to come out and take a look.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Cinda L.
11/2012
5.0
roofing
  + -1 more
Fantastic job, would not hesitate to hire again. In fact, they are doing trim work for me and insulation install.
Description of Work: My roof was damaged in the recent storms and needed to be replaced. This company came out several times to meet with insurance adjusters and one time stayed over an hour waiting for an adjuster to come that never showed up. Chris and Chad are very personable and knowledgeable individuals. They helped me get my claim processed. The roofers came out and Chad was on site to see that all was going well. They also did a follow up call and will be out again in a year to reinspect and make sure there are no problems. They told me to call right away if I have any concerns. The roof looks great and I would not hesitate to use this company again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
John H.
09/2011
4.0
roofing
  + -1 more
Tom Cook Company is excellent.
Description of Work: Tom Cook Company has done a roof replacement.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,100
Ron S.
08/2011
1.0
energy audit
  + -1 more
Not good
Description of Work: I used this company recomended by AEP Gridsmart as a company that does enery assements and audits on your home. Here is what happened. Loren May came out to my home on time, he was supposed to do and energy assement of my home and bring me CFL light bulbs, pipe wrap and a set back thermostat, all provided by AEP. He shows up without the setback thermostat and tells me he will have his sales manager deliver it later the following week. First of all he should of had it with him, second it never got delivered to my house in spite of 2 additional calls to Loren, I never got it .After one week of waiting i gave up on getting it. The energy assement consisted of why did you call me out here, what do you want, like i am supposed to tell them how to do an enegy assement. Do not use this company for energy assesments, they are unreliable, do not follow up on what they promis.
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$25
Response from T C Company, Ltd
The Tom Cook Co. is a preferred contractor within an energy assessment program created by AEP. We were scheduled to perform an free assessment for the member. As part of that program certain direct installed items are to be installed under certain applications by the assessor. Asking a homeowner why we were called is designed to be a probing question in order to determine if the homeowner has particular concerns that we should address immediately. Sort of like a doctor asking you "Where does it hurt?" I doubt anyone's response would be "How do I know you're the doctor" We expect cooperation from homeowners when we are trying to deal with their energy usage concerns. As part of the program certain customers may receive a free programmable thermostat from AEP. But they must meet very specific requirements, that I am still not sure the member even meets. From time to time we run out of particular items in this program they are given to us and are not designed to be thrown out free like plastic beads at Mardi Gras. Loren did not have a thermostat with him because it just happened to be one of those times when our inventory was depleted. About 2 days later I went to the member's home to make sure he was eligible to have a thermostat installed. Nobody answered the door so I left. Once again these items are to be installed under very specific conditions that I still am not sure the member meets. About a week later I took another thermostat to the member's house rang the doorbell and waited several minutes with no response. I was just about ready to leave my card under his doormat when I was greeted by a very rude the member. I try to explain to him that I was there to install his thermostat but I had to make sure he was eligible for it. The member told me I was a week late, called me a liar, rudely grabbed the thermostat out of my hand and slammed the door in my face. At which point I left. Once again, I am still not sure the member even qualifies for the thermostat he essentially stole from me! Oh one other thing the member's obligation to Tom Cook Co inc amounts to 0. That's right it is a free service we provided him. As a personal aside, In my opinion the member is one of the most bitter, angry and rude people I have ever dealt with. To this day I know this guy basically stole a programmable home thermostat from me. At the Tom Cook Co. we try to follow the old adage that the customer is right, but unfortunately in this case the customer is wrong and if the member does not agree I suggest we contact the police to deal with the matter.

    Contact information

    551 Corbett Rd Suite 6, Groveport, OH 43125

    http://www.tomcookcompany.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:30 PM
    Tuesday:
    9:00 AM - 4:30 PM
    Wednesday:
    9:00 AM - 4:30 PM
    Thursday:
    9:00 AM - 4:30 PM
    Friday:
    9:00 AM - 12:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Energy Efficiency Auditing,
    Roofing,
    Windows,
    Siding,
    General Remodeling,
    Insulation,
    Gutters,
    Electrical

    FAQ

    T C Company, Ltd is currently rated 3.4 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 4:30 PM

    Tuesday: 9:00 AM - 4:30 PM

    Wednesday: 9:00 AM - 4:30 PM

    Thursday: 9:00 AM - 4:30 PM

    Friday: 9:00 AM - 12:00 PM

    Saturday: Closed

    T C Company, Ltd accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, T C Company, Ltd offers free project estimates.
    Yes, T C Company, Ltd offers eco-friendly accreditations.
    No, T C Company, Ltd does not offer a senior discount.
    Yes, T C Company, Ltd offers emergency services.
    Yes, T C Company, Ltd offers warranties.
    T C Company, Ltd offers the following services: Roofing, siding and gutter repairs and replacement. Wall and attic Insulation. Vinyl replacement windows. Home energy audits and weatherization.

    Contact information

    551 Corbett Rd Suite 6, Groveport, OH 43125

    http://www.tomcookcompany.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:30 PM
    Tuesday:
    9:00 AM - 4:30 PM
    Wednesday:
    9:00 AM - 4:30 PM
    Thursday:
    9:00 AM - 4:30 PM
    Friday:
    9:00 AM - 12:00 PM
    Saturday:
    Closed