Modern Aire heating and cooling

John was really great. He found and fixed the problem quickly. He also walked around the house and helped me understand my HVAC system. He really didn't have to do that. Highly recommend.

I was connected with this provider through my home warranty company (this is why I paid $75- a copay, not sure what the cost of the service would have been had I gotten the work done on my own). I had a gas leak in my furnace and the provider was able to fit me into his schedule at the last minute. He worked quickly and was friendly and professional. John Rupert was the person with the company who provided the service. I would absolutely hire this company again. You can tell that they care about what they are doing and want to do right by the customer. I should also mention that Columbia Gas made the initial diagnosis and John found additional leaks that were not discovered by the Columbia Gas technician.

Friendly, knowledgeable, and punctual. Gave a great price and didn't try to sell more than we needed.

My A/C broke down during a week of 90+ weather. This company was sent to me by American Home Shield warranty after I was not able to get the first company they sent to respond after 3 days of frustration. As soon as AHS re-assigned Solitaire to me, I received a call within 2 hours from a technician who said he would come the next day. He gave me a window of 2-7 pm and said he would give me a call when he was getting close. He called the next day as he said he would to let me know he was on his way and arrived around 5:30. The technician was professional and courteous. He explained that I had a freon leak and fixed the problem. I really appreciated the fact that this technician called me so quickly after AHS contacted the co., followed up with a phone call the next day, and came within the time frame he had given me. The 60.00 that I paid is the standard service fee that AHS charges all customers.

My air conditioning was not functioning. I contacted our home warranty company who sent this company out to fix it on Wednesday. The air conidtioning worked for a few hours and then immediately stopped again. We called the company back on Thursday and they have refused to return until Monday. Our bedroom temperature is 90 degrees and my entire family is sleeping on couches in our basement. We have been without relief since Wednesday and in spite of paying this company, we apparently will be without relief through at least some time Monday if we wait for them. Not only are the apparently incompetent, but they have taken our money and could not care less about following up on their obligation to fix our air conditioning. I found it interesting that the service provider, in responding to my complaint chooses to blame the home warranty company. They took the service fee and didn't fix the problem. I'm still pondering how an air conditioning company can come to my home, take their fee, say the air conditioning is fixed and leave my home with air conditioning that is clearly not fixed and say that it is someone else's fault. Furthermore, the home warranty policy was simply this: the vendor that took the money was obligated to fix the problem. It was Solitaire that chose to put off that fix for 5 days so they could spend their time going places where they could make more money.

This company and my home warranty company were useless. I even had to fight to get they to send me my pro-rated premium for their services.

It went very well. The technician explained a lot about the furnace and the repair required. He also looked over Atlas Butler's paper work and showed me the true cost that his company incurred versus what was indicated Atlas Butler would charge me. We had a long discussion and he reparied the furnace about a month ago.

I was referred to Solitaire from our home warranty policy, as we still had this covering our house. This was in the beginning of summer, and we need to have the AC fixed right away. They came out with in 2 days right on time. I was hoping that they air conditioner had gone bad, so the warranty would replace it, however Solitaire found that the Freon level was low and all it need was a little more. The tech found the problem right away after hooking up his gear and he was one his way, very fast and the AC has been pumping strong ever since.

Came when promised - called when on way. Polite, efficient serviceman. The only positive call I've had under my home warranty! May consider using them to replace furnace to buy a more efficient model.

Solitaire responded promptly, came when they said they would, found the problem quickly, explained it clearly, and fixed it within an hour. Very satisfactory service.

THERE WAS A MISUNDERSTANDING WHEN IT WAS INSTALLED. SOLITAIRE CONTACTED THE MANUFACTURER TO GET US MORE INFORMATION TO HELP US UNDERSTAND.

I THOUGHT THEY WERE VERY TIMELY, COURTEOUS, AND PROFESSIONAL PEOPLE. THEY WERE VERY KNOLEDGABLE ABOUT WHAT THEY WERE DOING.

THEY WERE TIMELY AND EXPLAINED EVERYTHING THAT WAS BEING DONE IN DETAIL. I WOULD CALL THEM AGAIN.

WHAT THE WORST WAS, IS THAT I WAS LATE AND THEY HAD TO WAIT FOR ME. BUT THEY WAITED AND WAS SO COURTEOUS AND FRIENDLY. I WOULD DEFINITELY USE THEM AGAIN. CD

THEY WERE VERY GENOROUS. HE ANSWERED QUESTIONS THAT MY LITTLE BOY HAD AND HE HAD A LOT OF QUESTIONS. I HIGHLY REOCMMEND THIS COMPANY./

THEY WERE PUNCTUAL AND VERY NICE. WE

I THOUGHT THEY DID AN EXCEPTIONAL JOB. THEY FILLED ME IN ON EVERYTHING SO I WOULD KNOW WHAT TO LOOK FOR IF ANYTHING DID HAPPEN TO MY FURNACE. I THOUGHT THEY WERE WONDERFUL.

THIS SERVICE WAS GREAT. HE SAVED ME A LOT OF MONEY BY RECOMMENDING JUST THE OUTSIDE UNIT INSTEAD OF A WHOLE NEW SYSTEM. HE WAS SO NICE, COURTEOUS AND PROMPT., I WAS FRANTIC FOR A/C AND HE WORKED ME IN THE SCHEDULE FOR NEXT DAY INSTALLATION. HIGHLY REC.

THEY PROVIDED US WITH FAST AND EFFICIENT SERVICE. THEY WERE VERY COURTEOUS AND PROMPT. IT REALLY SEEMED LIKE THEY KNEW WHAT THEY WERE DOING. CD

I WAS DEFINITELY IMPRESSED BY THE COMPETANCE AND PROFESSIONALISM OF THE SERVICE TECHNICIAN. WE

THE SERVICE MAN WAS VERY CORDIAL AND INFORMATIVE ABOUT EVERYTHING. WE REALLY LIKE THAT AND LOOK FOR THAT IN A COMPANY. WE HIGHLY RECOMMEND THIS COMPANY. CD

I THOUGHT THAT THE COST WAS EXTREMEMLY REASONABLE.

WE THOUGHT THEY WERE EXCELLENT. THEIR PRICE CAME IN LESS THAN WHAT THEY QUOTED AND THE VALUE OF THE WORK WAS JUST EXCEPTIONAL. WE HIGHLY RECOMMEND THIS COMPANY. CD

THEY DID A REPAIR ON A/C SYTEM. GREAT TO WORK WITH.

NO CHARGE WHEN IT WAS DISCOVERED THAT THERE WAS NO WORK TO BE DONE.