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Melissa Cline

House Cleaning

About us

I am a one person crew,unless I get busy, then I do have help when needed. I have excellent references and a great eye for detailed work. I make sure the job is done correct the first clean and to your standards. 100% satisfaction, reasonable rates. I like to meet first, so we get to know each other a little and a tour around your house for better estimates. I do offer emergency cleaning and free estimates. If any questions please call me. Thanks Melissa (614) 580-0936.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning include room, sanitize bathrooms, polish faucets, cobwebs, fans, mirrors, windows, sills, laundry, complete dusting & change beds.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
0%
3
11%
2
11%
1
22%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.4
responsiveness
4.5
punctuality
4.6
Showing 1-9 of 9 reviews

Margo S.
08/2021
1.0
house cleaning
  + -1 more
I was looking forward to having my new house deep cleaned before moving in. I have a baby and just wanted to make sure the house was in good condition and honestly I really didn't want to do it myself. I called and spoke to Melissa's sister who quoted $200-250 which I felt was very reasonable. I got a text the next day from Melissa saying her prices are higher and after looking at photos online it would be $350. That's a lot more than expected but after multiple messages and some cockiness from Melissa I agreed on the price. We set up a time (8am) and the night before she messaged saying she would be closer to 9. That wasn't a problem, the morning of she texted saying she would be closer to 1030/11 which wasn't an issue but I couldn't meet her at that point because I had an appointment. I told her I'll leave the key. I messaged her around 12 asking how everything was going. No response, I figured she was just busy. I called around 6 with no response. I kept trying to get ahold of her with no response. This meant I had to go clean the house by myself, I was there until 3am trying to clean and then we moved the next day. Saturday she messaged me apologizing that her phone broke and she had to get a new one and didn't have my address or phone number. Okay I gave her the benefit of the doubt but when I responded to have her remedy the situation she has ghosted me again. Don't hire her. She is unreliable.
Description of Work: New home deep clean

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


KIRSTEN O.
03/2013
5.0
house cleaning
  + -1 more
Went extremely well. They are quick and efficient. I had to leave to get paint for the painters and left a partial payment of $40 as they were getting started. Being that this was my first time with them, and having some bad experiences with cleaning companies before, I was hoping they wouldnt take the money and run. But they were there working when I got back an hour later. The progress was going very well. They told me how much longer they could stay for the amount I could afford ($100). I paid them the other $60 and asked them to please lock the door when leaving because I couldnt stay. I stopped by later that evening and they had cleaned the whole condo and the door was locked as requested. Excellent job and thank you so much!!!
Description of Work: Thouroughly cleaned our condo we rent out. The renters had left it very messy. She and her sister swept and mopped all the floors, cleaned out the refrigerater, oven, and microwave. Cleaned out the kitchen cabinets, scrubbed the sink. Cleaned 2 full and one half bath. Dusted fans and blinds. Did an amazing job of getting a ton of pet hair out of the carpets and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda R.
10/2012
3.0
house cleaning
  + -1 more
Not well. My granddaughter had an overnight and the popcorn was still under the sofa pillows. Poor quality and not the hours of cleaning promised. I came home early to check progress, she was already gone.
Description of Work: This was intended to be a deep household cleaning.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$250

CHRISTOPHER G.
07/2012
1.0
house cleaning
  + -1 more
We were supposed to meet between 1 and 1:30. After numerous phone calls without a response, I left at 3.
Description of Work: She was supposed to clean our condo.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Anthony N.
05/2012
2.0
house cleaning
  + -1 more
I'm dissapointed that this didn't work out. We'd been using a larger cleaning company for 2 years, and we're a bit concerned about seeing new faces every time they came out. We wanted a single owner/operator who we could trust with our pets and home. I found Melissa on craigslist and then found reviews on here. So far so good. She quoted me $100 for our 3 BR house, which was comparable to our previous crew, and we organized a date for the first clean the following week. She never turned up. 3 days later, several unanswered phone calls and text message. I've given up and have called up another cleaner
Description of Work: No cleaning was performed

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
1.0

$100

LELAND & DOROTHY B.
05/2012
5.0
house cleaning
  + -1 more
Made the appointment for Melissa to clean for us, and she arrived as promised. She brings her own cleaning supplies, and equipment. She has now cleaned for us on two occasions, and we plan to have her monthly for the foreseeable future. Melissa is a pleasant but no nonsense worker who leaves our home looking, feeling, and smelling clean! We are more than pleased with her!
Description of Work: Cleans our 1800 plus square foot condo. Includes 2 bedrooms, 2 baths, office, sunroom, living room, dining room and kitchen. The cleaning is quite thorough and includes, but is not limited to dusting, mopping, and vacuuming as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Theresa C.
03/2012
5.0
house cleaning
  + -1 more
Melissa has been cleaning my house biweekly since June 2011. She is very dependable and does thorough work. I love that she is a non-smoker, kid and dog friendly. I feel very comfortable leaving Melissa in my house by herself. Recently, a local news station did an undercover segment on honest people/companies. The news station had left jewelry and money out to see if anyone would be tempted to steal it. Melissa did not know she was on camera and passed the test. She is an extremely honest person! I am really glad we found Melissa. Having her clean, allows me to use the time I would spend cleaning with my toddler. For that, she is invaluable!
Description of Work: Cleaning 2700 square foot house. Including master bedroom, master bath, child's bedroom, full bath, dining room, office 1/2 bath, great room and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Annette R.
07/2011
5.0
house cleaning
  + -1 more
I think she is great and I have been using her for a few months. I would recommend her to others.
Description of Work: I used Melissa Cline for house cleaning about a week ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Laura S.
01/2010
5.0
house cleaning
  + -1 more
The experience was great. Melissa arrived with supplies and got right to work. A very important plus for me is that she is a non-smoker. And another plus for me is that English is her first language. I have tried services before where the manager speaks English but then once the person gets to my home it is extremely difficult to communicate anything and it leads to work being done differently then I would like. I asked Melissa to deep clean 2 1/2 baths, to vacuum upstairs (4 bedrooms), to dust, and to sweep/mop my laminate wood floor downstairs. She worked dilligently and did a great/thorough job. She did only what I asked her to do which is important to me. She did not spend time making flowers in my tissue boxes, or rearranging stuffed animals on my children's' beds, or other things that I find unnecessary. My two young children were in my home and I was extremely comfortable with having her there. My husband was very pleased at the quality of the work as well. I would highly recommend giving Melissa a call.
Description of Work: I woke up one day feeling like a completely frazzled mom and I realized I needed help getting my house in shape for the holidays and I checked craigslist on a whim, hoping to find someone who was available immediately. I found Melissa's posting that she was available to do housecleaning right away. She answered the phone (not voice mail) and was very interested in trying to fit me in her schedule. I have never dealt with anyone through craigslist and was a bit nervous. But life had been difficult over the past few weeks and I was at the end of my ropes - and I didn't want to wait around for quotes and days or weeks to go by before I got help. She worked me in later that afternoon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

    Contact information

    Grove City, Grove City, OH 43123


    Service hours

    Sunday:
    9:00 AM - 3:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Melissa Cline is currently rated 4.4 overall out of 5.

    Sunday: 9:00 AM - 3:00 PM

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Melissa Cline accepts the following forms of payment: Check
    Yes, Melissa Cline offers free project estimates.
    No, Melissa Cline does not offer eco-friendly accreditations.
    No, Melissa Cline does not offer a senior discount.
    Yes, Melissa Cline offers emergency services.
    No, Melissa Cline does not offer warranties.
    Melissa Cline offers the following services: Housecleaning include room, sanitize bathrooms, polish faucets, cobwebs, fans, mirrors, windows, sills, laundry, complete dusting & change beds.

    Contact information

    Grove City, Grove City, OH 43123


    Service hours

    Sunday:
    9:00 AM - 3:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM