Chuck's Septic Tank Service

They had a very knowledgeable serviceman.

Everything about this service was excellent. The scheduling of the appointment was very easy. The cleaning went very smoothly and they helped us understand how to better care for our septic system. They came, they cleaned and left without incident.

The work was done well (from what I could tell). He told me what he was doing, showed me some things. I thought he was very good.

They were able to fit us in within 24 hours of calling, and did what they needed to do very well. There were no surprises.

We recently had a problem with our septic system. When Chuck's came out to clean the tank they helped us identify the problem and they recommended a company to repair our leaking system. Chuck's is very professional. They are on time and courteous. We have used them in the past and will continue to use them in the future.

Chuck's Septic came to do work during the time window provided. Driver was very nice and polite. He was careful on our driveway and with the yard to ensure no disturbance. Would definitely hire again.

They work very hard to get to you as soon as possible. Gentlemen are always polite and very helpful.

I would recommend them to anyone who's interested in good service. I feel good calling them. I would call no one else.

Very friendly, and quick. Was out here and finished withing 2 hours of the first call. Seemed a bit pricey, but this is the first plumber I've used, so I don't have a great frame of reference. Overall pleasant experience, and I would recommend them.

They were really knowledgeable. They got right to work and seemed to have top of the line equipment to work with. They were courteous and helpful, and very concerned about doing a good job of cleanup.

THEY CAME OUT AT A MOMENT'S NOTICE DURING THE HOLIDAY SEASON!

I HAVEN'T HAD ANY PROBLEMS & THEY DID THE WORK AT THE QUOTED PRICE.

Nathan was knowledgeable, thorough, and cleaned up nicely afterwards. He was concerned with the bar sink construction, and warned me that parts may break in the process. I gave him the go ahead to try to open the drain. He was not successful due to the flexible pipe. He described the current plumbing path and recommended that it be plumbed with rated materials (rather than the 1'' flexible water source line in use). He was not able to get the sink drain opened. The softener line is draining beautifully.

THIS IS THE THIRD TIME WE HAVE USED CHUCK'S SERVICE. THEY HAVE ALWAYS BEEN PROMPT, THOROUGHLY CLEAN WITH THE TANK AS WELL AS THE AREA AROUND THE TOP OF THE TANK. THEY ALSO PROVIDE ANY ADVICE IN REGARDS TO ASSURING THE SYSTEMS WORKS PROPERLY. I WILL CONTINUE TO USE THEIR SERVICE.

THEY DID A GREAT JOB. THE SERVICE GUY WAS ON TIME. HIGHLY RECOMMEND.

THERE WAS SOMETHING WRONG BUT HE COULDN'T FIX IT. HE DID TELL ME WHERE I COULD GO TO PURCHASE THE SEPTIC SYSTEM AIR MOTOR. HE EVEN SHOWED MY HUSBAND HOW TO PUT IT IN WHICH SAVED US SOME MONEY. HE DIDN'T CHARGE US A SERVICE CHARGE FOR THIS VISIT. WE DID HAVE HIM COME BACK LATER AND PUMP THE TANK FOR US.

EXCELLENT! TIMELY. PROFESSIONAL. EXPLAINED EVERYTHING. PATIENT AND COURTEOUS. SKILLED AND DID AN EXCELLENT JOB! GREAT VALUE AND SERVICE.

I CALLED CHUCK AFTER THINKING ABOUT HOW IT SEEMED CECIL WAS JUST TRYING TO GET OUT OF THERE SINCE IT WAS LATE IN THE AFTERNOON ON FRIDAY. CHUCK SAID HE COULD SEND THEM BACK THAT DAY OR ANOTHER DAY BUT IT WOULD COST MORE MONEY. HE SAID HE WOULD GIVE ME A DEAL. I DID NOT KNOW HOW LONG IT WOULD TAKE ME TO DIG UP THE AREA WHERE THERE WAS A BIG BREAK IN THE LINE AND FELT CECIL WAS INCOMPETENT SO I SAID I WOULD CONTACT THEM IF THEIR SERVICE WAS NEEDED. AS IT TURNED OUT, THE LINE WAS DUG UP AND I FOUND THE LINE TO BE PLUGGED IN THREE OF THE CLAY TILES. CECIL COULD HAVE EASILY BLOWN THE LINE OUT WITH THEIR SYSTEM AND SAVED ME AN ENTIRE DAY OF WORK. I PLACED A CALL TO THEIR OFFICE EXPLAINING WHAT I FOUND AND THAT I FELT THEY NEEDED TO REFUND ME HALF THE 225 DOLLARS IT COST FOR SERVICE. THEY HAVE NEVER RETURNED MY CALL. I WAS NEVER TOLD THAT I WOULD HAVE TO DIG UP THE HOLES WHEN CHUCK'S SEPTIC WAS HIRED. CHUCK TOLD ME THEY DO NOT PROVIDE THAT SERVICE. ANYONE THAT HIRES THEM SHOULD BEWARE.

EVEN THOUGHT IT WAS MORE THAN I HOPED TO PAY FOR THE TOTAL JOB, THEY DID GIVE ME A PRICE BREAK. THE QUALITY OF THEIR WORK WAS OUTSTANDING WHICH WAS MOST IMPORTANT.

EXCELLENT SERVICE. THE SCHEDULER AND THE WORKER WERE BOTH POLITE AND HELPFUL. THE WORKER ARRIVED AT THE SCHEDULED TIME, ON-TIME. HE WORKED EFFICIENTLY AND WAS VERY NEAT AND CLEAN IN HIS WORK. I HAVE HAD SEWER CLEANOUTS OVER THE PAST 5 YEARS BECAUSE OF TREE ROOTS. THEY HAVE TO CLEAN OUT 130 TO 140 FEET AND HAVE TO USE TWO CABLES. THIS COMPANY HAS BEEN THE BEST OF THEM. THE PRICE WAS HALF THAT OF THE OTHER COMPANIES AND THEY HAD THE RIGHT LENGTH OF EQUIPMENT AND NO OVERTIME CHARGES. THE WORKER RECOMMENDED PUTTING AN OUTSIDE CLEAN OUT ON THE SEWER LINE BETWEEN THE HOUSE AND THE MAINLINE TO MAKE IT EASIER AND CHEAPER SEEING THE TREE ROOTS ARE WAY OUT FRONT. GREAT SOLUTION THAT NO ONE ELSE HAS SUGGESTED. THEY KNOW WHAT THEY ARE DOING. DID I SAY THE WORKER MADE NO MESS AT ALL IN A VERY DIFFICULT IN-HOUSE SITE? HE ALSO CHECKED EVERY WATER SITE TO SEE IF THE PROBLEM WAS REALLY FIXED.

WORK WAS DONE AT ANOTHER LOCATION,SO I ASKED THEM TO CALL BEFORE THEY CAME SO I COULD MEET THEM. ARRIVED AS EXPECTED, VERY PROFESSIONAL, AND FRIENDLY.

THEY TECHNICIAN'S NAME WAS AL TAYLOR. IT WAS NOT AN EMERGENCY. HE JUST DID A GOOD PROFESSIONAL JOB AND ALSO ANSWERED ALL OF MY QUESTIONS. I CALLED THE COMPANY AND TOLD THEM THE SAME THING.

WE HAVE USED HIM FOR YEARS. HE COMES RIGHT OUT AND DOES THINGS PROPERLY.

OFFICE PERSONNEL WERE VERY POLITE AND HELPFUL WITH SCHEDULING. THEY ACTUALLY CALLED AND ASKED IF THE TECHNICIAN COULD COME 1/2 HOUR EARLY. THE TECHNICIAN DID A VERY GOOD JOB. HE TOOK PLENTY OF TIME TO EXPLAIN WHAT HE WAS DOING, HOW THE PROCESS WORKED AND WHAT HE WAS INSPECTING, AND THE CONDITION OF THE TANK. BEFORE I FOUND OUT ABOUT CHUCK'S I HAD USED TWO OTHER COMPANIES. THIS IS THE 2ND TIME I'VE USED CHUCK'S AND DO NOT PLAN ON USING ANYONE ELSE DUE TO COST AND THE OVERALL SERVICE PROVIDED. BOTH EXPERIENCES WITH CHUCK'S HAVE BEEN VERY GOOD.

THE WOMAN WHO SCHEDULED THE APPOINTMENT WAS POLITE AND WELL INFORMED. SHE WAS ABLE TO SCHEDULE ME FOR THE SAME DAY! THE TECHNICIAN ARRIVED PROMPTLY AND WORKED WITHOUT STOPPING. HE TOOK TIME TO ANSWER MY MANY QUESTIONS AND THOROUGHLY EXPLAIN THE PROCESS. HE WAS VERY KNOWLEDGEABLE AND WELL SPOKEN. HE WAS POLITE AND CLEANED UP COMPLETELY BEFORE LEAVING. OVERALL, A VERY PLEASANT EXPERIENCE FOR AN OTHERWISE UNPLEASANT TASK (SEPTIC TANK CLEANING!). I WOULD RECOMMEND THIS COMPANY TO ANYONE!