Christopher Construction Home Improvement

unknown

They did a good job. They only replaced the top area about 5x4 brick landing. They demolished the landing replaced all the bricks and mortar and painted and replaced the original banister. Unfortunately after 4 years the bottom of the steps are coming apart. I would use them again to fix this area when ready.

The time frame was good; they almost always showed up when they said they would. They finished when they said they would. We are not happy with walls not being square; details and finishing was not good. Clean-up was just OK (lots of nails left in the yard)... Very nice people, but we will not hire them again. After the job was completed, we noticed a smell in the basement. I asked the owner to take a look twice. Both times he said he couldn't smell anything, but anyone could who walked into the house. He just didn't want to deal with it, I believe. They had convinced us to get the work done without requesting a permit and inspections from the city - DON'T EVER DO THIS! After spending close to $15,000 with other plumbers trying to find the smell, we had to open walls. We found that 1) the toilet flange in the bathroom they installed had a 1/4 inch gap, so that flushed toilet water ran down the inside of the house, 2) there was a vent that was left uncapped and just open in the floor, 3) the main stack that services 2 bathrooms was plumbed using GLUE instead of inspection-required connections. After finding all of this, we are truley sorry we ever hired them. Their price seemed too good to be true, and we found out that is was. We believe the plumber they used is not licensed. When I contacted them after finding all of this, they said that my warranty time-frame was over...but I HAD contacted them, twice, to address the problem. I also learned that they were in the process of bankruptcy during this job; they did not share that with us. So we are several thousand dollars in the hole with no recourse. They will say that they offered to help fix the problem, but in our experience, they washed their hands of us as soon as they got paid. The owner DID come twice, but refused to say he smelled anything.

Victor Orta is great with details and directed his crew very well in how I wanted to lay the flooring. They cleaned up after each day of work and were courteous.

No actual work has been performed yet, but we have received an estimate and met with Victor Orta twice. My husband and I are both comfortable with him. We will have him do the work once we decide exactly how we want the finished product to look.

This company is great to deal with. Personal and caring from start to finish. He made sure all contracts, permits, were executed before he started. He even had us contact our home owners association to make sure everyone was in agreement. His crew showed up every day, cleaned up after themselves and were very personable. They also finished within the specified time frame provided. We are very happy with the end result. I would say it has exceeded my expectation since the first day Victor came out and met with us for the first time. I already have plans to have them come back to do other projects.