Downey's Carpet Care of Granville

Downey's called to make an appointment to pick up the rug. They were very punctual and courteous. They came in the house and rolled up the rug for me and carried it out to their van. Once the rug was cleaned, they called me to make an appointment for delivery. Upon delivery, they unrolled the rug and arranged the furniture for me. I think they didn't excellent job of cleaning the rug. I can't tell where my pet soiled the rug! It looks brand-new. I would use them again and I would also recommend them.

Because of some very bad spots he came back and re- did them a second time and treated them so they would no longer reappear and it was included in the initial cost. Very good to deal with and would recommend them to anybody.

Things went great from the very first phone call I made to them. They answered every question I had, scheduled the cleaning when it was convenient for me and did an excellent job! The price was very fair and I was amazed how much better the carpet looked when they were finished. My wife even decided to not get new carpet right away and it has now been almost 7 months and still looks good. Thanks!

Two very polite, well trained young men made this a good experience and I will definitely use them again and recommend them to all who need their carpets brought back to life!

Left message and my call was returned by the owner. Very professional and informative. Carpets cleaned, courteous followed up a with a call the next week to make sure I was satisfied.

Company arrived punctually, was courteous and friendly, and made every effort to protect our home from damage or dirt. Toured the areas to be cleaned and went about their business. Upon completion, they reviewed their work and assisted with expectations. Within 48 hours, the company called to check on satisfaction.

The service was great. The owner called to schedule an appointment and stated that since I am a new customer he would come out personally to do the cleaning. The staff arrived on time and went straight to work. After about 1.5-2 hours they had completed all the work and were able to get out a bbq sauce stain that was over 1 year old. The owner also called back a few days later to make sure that all stains were still gone and to make sure that I was satisfied. They also use natural cleaners that left the house smelling clean and fresh without any harsh fumes.

I called John Downey on a Friday, and he was able to schedule the cleaning on the following Monday. He was on site for about an hour. My wife said that they were very professional and courteous. They were careful and thoughtful of our furniture that was to be moved. They did a great job, the carpet looks just like it did when I bought the house 5 years ago, minus the wear. but all the stains and discoloration over the years was removed in full. John also called to follow up a few days later to make sure we were pleased with the results and to make sure there was nothing else he could do for us. I would definitely hire them again, and have already suggested their service to some friends and family.

John fit me in the same week, then did a highly professional job. He accepted an Angies List coupon for a free room. He came back to deodorize one room a second time, going above and beyond expectations. Very pleasant and cheerful. A real pleasure to work with.

I was in search of carpet cleaning for our family room. I came across Downey's Carpet Care and saw they had a coupon for a free room cleaning for new Angie's List subscribers. I called and made an appointment. John and his son showed up exactly on time and went right to work on our carpet. Being that the carpet is very old and very worn, I wasn't expecting much to come out. However, to my surprise, the carpet looked spectacular. John and his son were very thorough and were very friendly and professional. And the coupon is as advertised, a free room cleaning, no strings attached. The next time I need our carpet cleaned, I will be sure to use Downey's. I highly recommend them.

They do an excellent job at an excellent price. They are prompt, polite, and they show up on time.

They did exactly what I asked them to do. Some furniture I did not want moved and they cleaned around it.

I called and spoke with the owner and we set up a scheduled time and he gave me a price. He even explained that he prefers to be there for every new customer, but he was not available when I wanted but his son was. Mr. Downeys son showed up and the exact day and time we agreed upon, was wonderfully professional and polite. He did a great job and even specifically advised that if it did not dry perfectly even or anything not satisfactory to please call. He charged the exact price agreed upon. The following Monday, Mr. Downey left a voice mail for me checking on the work performed and I have a follow up packet that arrived in the mail today that had a thank you letter, business cards, and local newsletter. I am even entered into a drawing with lots of really neat prizes just for having my carpet cleaned. I will be having Downey's Carpet Care clean my daughters carpet next month. What a great experience!!!!!! Marcy Holton

I will use,this company again and have absolutely no reservation recommending this company to anyone.

They were very professional, polite, and careful. I would definitely recommend them and will have them out at our house again.

Very pleased. Technician was prompt, professional, and courteous. He was able to remove some stains on a cream colored carpet that we really didn't think would come out.

We are selling our home and have four dogs and a cat. We needed to make sure our house did not smell like pets. The service was as promised and quoted.

I called Downey's Carpet Cleaning and needed quick service on a rental that emptied out one weekend and the next tenant wanted to move in the following weekend. Although he was booked for the week, John Downey adjusted his schedule to clean the carpets in a timely manner. Except for stains that have been there for years through many professional cleanings, the carpets look practically brand new after he finished. He did a fabulous job, and even called a few days later to make sure that we were satisified with the job. John is very pleasant and professional, and we will use his services again.

He was good. He was very responsive. He was clean and professional. He was very thorough and meticulous with his work. He was awesome and did a great job, but I think the price was a little high.

Mario did a better job than I would expect. He moved everything to get at all the carpet- even piles of kids toys. Excellent job. Good price. I will use them again.

As usual it all went wonderfully well. John arrived right on time and was accompanied by his son Kevin. John and his sons are all good workers and have cleaned carpets for me for several years. I wouldn't think of using anyone else. After identifyinmg a couple of areas that needed special attention, I left for an appointment downtown. John and Kevin turned out the lights and locked up when they finished. A great job!

I called for an appointment - they came out within a week and did a great job!

I have used this family owned business several times and I have never been disappointed. They always go the extra mile! I will miss them when I move away from Granville. I can not say enough good things about them.

John does an outstanding job! He is hard working and is a gentleman that I am comfortable having in my home.

I like the very much. Quite happy with their work.