Wonderful. We had a sick pet and thought the carpet was toast. They brought it back to life, looked and smelled beautiful. I watched as they carefully hand cleaned the cushions on our sectional.
Description of Work: carpet and furniture cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sara B.
06/2017
5.0
carpet cleaners
+ -1 more
The carpets look almost brand-new. The Scotch Guard treatment has been keeping them clean.
Description of Work: We needed a carpet cleaner that hadn't been cleaned in a while in a home with pets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy W.
12/2016
5.0
carpet cleaners
+ -1 more
Kenn and his son impressed me. Throughout my years of being a homeowner, I have used MANY Carpet Cleaning companies. I don't think I ever used any of the companies twice. Finally I found a company I will continue to use. They arrived when they said they would. I expected them to be "in and out" as the others were. I calculated maybe one hour.? Boy was I wrong.I think they spent a good 2 hrs. here. I was also interested in having my 6 dining room chairs cleaned. Kenn asked if I had ever had them cleaned before. I told him only once. I had not idea what the company used however.....steam cleaned or upholstery cleaning? Kenn was very candid when we talked. He gave me his "opinion" and I listened.. I chose not to have the chairs (off white and fully upholstered back and seats) cleaned at all. He gave me some tips which I used after he left. He was VERY honest with me and I appreciate that. My carpeting looks brand new. I have honestly never seen this very light colored carpeting look this good since the day it was installed. Kenn is a "keeper." I will use him again and tell others about his company.
Description of Work: I needed our great room, stairs and upstairs hallway carpeting cleaned . I also had Scotchguard applied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$282
Chris B.
10/2016
5.0
upholstery cleaning
+ -1 more
Awesome. Great people that do outstanding work. They were on time, professional and very friendly. Fair price for an outstanding job. They vacuumed everything extremely well, spot cleaned and the cleaned everything. Will definitely use again!
Description of Work: Cleaned sectional and recliner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Chuck B.
08/2016
5.0
carpet cleaners
+ -1 more
The experience with Keith was great from start to finish. I contacted Keith a few days before I would be in town to prepare our single-family home to re-rent. The dirt on the carpets from the previous tenants was horrible, and we assumed they would need to be replaced. I explained how dirty the carpets were when speaking with Keith, especially the stairs, and he was confident he could get them clean. Keith and his son were on time and got right to work. In addition to cleaning the carpet, he also used spot stain remover and a deodorizer. The difference was amazing. The stairs looked brand new and the carpets throughout the rest of the house looked great as well! He provided me with a quote up front, and kept to his word when the work was done - and I thought the price for the work was more than fair. I will hire him again should I have any further carpet cleaning needs in the future.
Description of Work: Carpets cleaned in our single-family rental home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$204
Katherine G.
07/2016
4.0
carpet cleaners
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JESS & GLORIA Y.
02/2016
5.0
carpet cleaners
+ -1 more
Our plush pink wall to wall carpets hadn't been cleaned for years. There were many extra dirty spots, and areas where dog had urinated. The 2 gentlemen took their time, pret-reating all, and methodically cleaned all, while moving furniture away and back. Polite and professional. A family owned business for many years- it showed! Would recommend them to everyone!
Description of Work: Cleaned all 1st floor wall to wall carpeting.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Audrey F.
11/2015
5.0
carpet cleaners
+ -1 more
We were very pleased with the results! They were very prompt, efficient and professional. The carpet looked brand new and the house smells great. We definitely would recommend their service and will use them again.
Description of Work: They cleaned and deodorized all the carpets in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Kathleen & Bob S.
09/2015
5.0
carpet cleaners, upholstery cleaning
+ 0 more
.
Description of Work: Excellent family-owned carpet cleaning service. They move furniture rather than just clean around the furniture, and they do a very thorough cleaning. Very personable and on-time. Reasonably priced. I would definitely use them again.
Description of Work: We had the carpets in three rooms steam-cleaned, as well as the carpet on the stairs, and about ten braided rugs. Excellent family-owned carpet cleaning service. They move furniture rather than just clean around the furniture, and they do a very thorough cleaning. Very personable and on-time. Reasonably priced. I would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$246
Robert P.
06/2015
5.0
carpet cleaners
+ -1 more
Keith and Tyler were on time, professional and pleasant. They did a great job and also offered if we were not happy after it tried that they would come back. Very good work guys!
Description of Work: Keith and Tyler cleaned 2 areas of carpet, that had bad staining.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170.13
Jane N.
06/2015
5.0
carpet cleaners
+ -1 more
The rooms had stains from pets - some of which were old and which I was unable to remove in the past. Two men quickly and efficiently cleaned the areas and actually were able to remove some of the stubborn stains. I was very satisfied with the results.
Description of Work: cleaned and deodorized two rooms and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$236
Debra J.
06/2015
5.0
carpet cleaners
+ -1 more
came on time. also called about 1/2 hour before they came. carpet looks like new and I would use them again. this house was a rental.
Description of Work: 5 room carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Michael R.
05/2015
5.0
carpet cleaners
+ -1 more
They arrived early, worked quickly, and did a teriffic job. My carpets looked brand new after they were finished.
Description of Work: They cleaned the carpet in four bedrooms, a hallway, and a staircase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Linda C.
05/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: I've used Kenn's for years and they've always been very professional and competent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
WILLIAM S.
04/2015
5.0
carpet cleaners
+ -1 more
They were really good and they came on time. I would recommend them to anyone.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Kenn’s Jet Steam Carpet Cleaning
thank you for the business
Jim G.
01/2015
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They arrived on time. We were pleased that they got stains out we had not been able to. The carpets look great. They took time to keep things clean.
Description of Work: Cleaned all the carpets and he also scoth guarded carpet in the living room and upholstery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Kenn’s Jet Steam Carpet Cleaning
Thank You For The Business
Jill L.
09/2014
5.0
carpet cleaners
+ -1 more
Keith was prompt, friendly and thorough. Work was completed within an hour and boy did the house smell fresh!
Description of Work: I had 5 area rugs, a bedroom and a flight of stairs cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Kenn’s Jet Steam Carpet Cleaning
Thank You For Your Busniess
Diane N.
08/2014
5.0
carpet cleaners
+ -1 more
.
Description of Work: Kenn's extracted water from carpet after a flood in the basement. They set up dryers and a dehumidifier. They came out twice to check progress; the second time the owner also came to follow up. The employees were informative about the process and extremely professional. I highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,300
Response from Kenn’s Jet Steam Carpet Cleaning
Thank you for your business
Christopher A.
05/2014
5.0
carpet cleaners, ceramic tile
+ 0 more
.
Description of Work: Cleaned all carpets and pet treated. Also, cleaned 2 rooms tile.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from Kenn’s Jet Steam Carpet Cleaning
Thank you for your business
Matthew W.
10/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
The cleaners arrived right on time. They checked out the job, confirmed they had the correct pricing, walked through what they would be doing, and then got to work. They cleaned all the carpets and chairs, and did a good job. They couldn't get all of the staining out of the carpet, but I would say some of it was beyond recovery. The bad odor of the dogs was gone when they were done and it is still acceptable. I would recommend.
Description of Work: Cleaned carpets in a house we recently purchased. The carpet had been soiled in some places heavily by dogs the previous owner kept inside. Kenn's cleaned all of the carpets, and also cleaned several fabric sofas.
They did a pretty good job. I thought the guy was very nice. He tried to get some of the spots out. I didn't think the cleaning lasted very long. I thought he did a reasonable job though.
Description of Work: We had them clean our carpets, floors, and upholstery.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Response from Kenn’s Jet Steam Carpet Cleaning
Very sorry to see you would not hire us again,We Pride our self on customer satifaction and have for almost 50 YEARS..We also offer a satifaction gaurentee.. We searched our records for a`` Fosie``Your not even on our custermer list...let alone on the entire schedule for the month of July 2010..Feel free to give us a call ...Thank you
Michael M.
12/2009
5.0
carpet cleaners, upholstery cleaning
+ 0 more
OUTSTANDING service both technically and in professional, courteous, and punctual (including a heads-up call prior to arrival) contact by the two assigned service technicians. The price was exactly as quoted. The carpets were like new after 2.5 years with three dogs. The service technicians spent nearly two hours working with great attention to detail of the job at hand. were very knowledgeable about the different carpets and spot-removed stains including those that I was never even aware of, that pre-existed our ownership of the house (nearly microscopic paint splatters) at no extra charge. And did I mention that they saved the day on the same day of my call for service after another service bailed on their commitment, on the last day before we moved out of the house? This is a FIRST CLASS operation! They stayed as long as it took to get it done, and done right.
Description of Work: Cleaning of carpets upstairs in master, landing, stairs, downstairs in office, living, large den, and sunroom.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Water & Smoke Damage
FAQ
Kenn’s Jet Steam Carpet Cleaning is currently rated 4.9 overall out of 5.
Sunday: 10:00 AM - 2:00 PM
Monday: 8:00 AM - 7:30 PM
Tuesday: 8:00 AM - 7:30 PM
Wednesday: 8:00 AM - 7:30 PM
Thursday: 8:00 AM - 7:30 PM
Friday: 8:00 AM - 7:30 PM
Saturday: 8:00 AM - 5:00 PM
Kenn’s Jet Steam Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Kenn’s Jet Steam Carpet Cleaning offers the following services: Carpet & Upholstery Cleaning, Pet Odor Removal, Tile & Grout Cleaning, Area Rug Cleaning And Emergency Water Damage Restoration..