Get matched with top heating and air conditioning pros in Grand River, OH

"Do a great and go over and beyond with no extra cost."

"Both units were installed in a over a couple of day and the work quality was fantastic. The gentlemen that installed the units were nice and answered all my questions."

"Greg was great! They gave up their Sat, very polite, neat."

"I got a phone call immediately after i clicked on the Foreman button. Gentleman said will be over at 4pm, he was there at 3:45pm. Diagnosed the problem in minutes. Unfortunately I needed a new furnace. It was already after 5pm so he assured me he would be there the next morning with a new unit by 8am. He was and proceeded to install my new unit. Installer was neat and clean, nice and courteous as well. I will definitely be sharing their number with others. Good experience for a bad situation. "

"I would have given a 5 star rating if the obnoxious, rude, owner had not called and screamed at me because he had to honor a 5% coupon (he has since removed) and I questioned him insisting on sending me an email by check! The son is very nice but the father is unprofessional and a jerk! Here is what happened: I initially dealt with Joseph Leonetti, who is the son of the owner to check my A/C and to install Puron. He was very nice on the phone and offered to come out the day that I sent the request through Angi which was 6-26-24. He was at my home from 12:45 to 2:10, was extremely polite, and nice. I even asked him while he was in the house checking my furnace (for the A/C) if he would just look at a water tank (about 20 feet away) that I had just installed because I thought I smelled a slight bit of gas. He walked over, looked real quick and said he would grab his wrenches because the gas pipe to the water tank just needed tightened. He was setting gages on my furnace as he was charging the A/C so he had to go out and then come back in, anyway. He did say one thing that was peculiar, when he looked at my furnace, which is a down-flow because my house is on a slab, he said he “only saw one of these once before.” It’s a new furnace, and I told him that “all the houses on my street are designed pretty much the same, and therefore, we can only have this.” He said that my A/C unit needed 5 ½ pounds of refrigerant and so as we were adding up the bill, he told me that he was going to charge me $80 per pound for the refrigerant, plus $85 for the service call, plus $62.50 for the extra time. He also used my bathroom, so, the time seemed OK. When I was making out my check, I asked him for the bill and he told me he didn’t have any way of giving me one and would have to mail it. I told him I “wanted something in writing…I couldn’t just make out a check.” He then said that the business started this new computerized invoicing program, but he wasn’t sure how to work it on his phone but would try. I told him to just send me something by email, so that I could see it and then I would give him his check. The total was for $587.50 At the same time, I also reminded him that there was a discount because I was an Angi member. He said that he didn’t know anything about a discount and couldn’t give it. I insisted and I had printed out (my error) a coupon that was on their personal website and not the one on Angi, and gave it to him. Unfortunately, it was for a furnace & A/C inspection which he said he did not apply for what he did, therefore it wasn’t any good. I then said, “but I know that I get a discount because of Angi, which you advertise on.” He said I don’t know about that and why would we give a discount when we pay them for leads?” I then explained that you would (technically) make it up in the volume of leads you would get from Angi and thus, a new client base.” Anyway, we were going back and forth and he was struggling with just emailing the bill so I just made the check for the full amount and told him I was going to check into this. We shook hands and he left, again, very nice! I had several things I had to attend to so I didn’t contact him until later. There was a 5% coupon on Angi by the company offered for services and that they basically owed me $29.38. (As of this afternoon, 6-28-24, I see that someone went in and changed it to $1.00 off…really?) Joseph was incredibly nice (again) on the phone. He initially asked me to give him my bank information, which I would not do. I told him that I trusted him and to just drop a check in the mail to me. He then said he would. On 6-27-24, I was busy all day long and received several calls from Joe but was unable to talk to him directly. I called his voice mail and told him (again) to just drop a check in the mail and gave my complete address. On 6-28-24, he sends me an email that an invoice was emailed to me last night with a check for the refund. At that point, I DID NOT receive that email….yet. So, I sent this email: I have never heard of that and don't think that is legal. I was a former banker. A physical signed check is legal, not something emailed and printed. In fact doing something like that might get you flagged for fraud. You don't want that, especially today with all the heightened security. You have no idea how that could be a problem for you. If you don't have access to writing a check, you can have your bank send me a check via an official bank check. You should call your bank...Thanks Dee I was trying to be nice because I didn’t want this guy to get into any kind of trouble and thought that he was getting bad information somewhere. Since he told me he was trying to build his own business, I thought I was telling him something that he didn’t know and trying to help him from getting into trouble! I also thought it was odd about why it was such a big deal to get a check made out if they are such a large, established business. At 8:30 a.m. I get a phone call from a “Dennis” Leonetti, who told me he “was the owner of the company” and was literally screaming at me on the phone that “he didn’t have to time to waste for this ____, and if you were a former banker than you should know that you can accept this email check that I sent you, ______, going on and on and he was blowing a fuse at me about this! Had he taken a moment to think about it, I was obviously not familiar and should have been polite and just explained, or better yet, just hand wrote a check and called it a day. Instead, he was screaming, rude, profane, and obnoxious. I interrupted and told him he “was unprofessional and rude” and hung up the phone on him! I don’t need to be spoken to or treated that way! Being a business person myself, I have never ever spoken to a client like that, nor would I. Secondly, between not letting his son know about the coupon posted on Angi, not providing him with an actual invoice book in his car for jobs and/or the ability to give invoices for work completed, and then to blow up over refunding a customer $29.38 speaks volumes about his business and him! The son told me that his father was turning the business over to him and that meantime, he was trying to build up his own client base. I had told him that I would gladly refer him and even had a friend who recently talked about replacing/checking her furnace and would give her his name…which I actually did…and have now told her to “forget it!” This young man needs to go out on his own and build his own business or, give his father some lessons in manners and courtesy. He obviously learned that from his mother, not his father! Based on the rude, obnoxious, and profane behavior of the owner of this company, I would never recommend them or deal with them again! I took the paperwork to my bank and they too, questioned this “emailed” check, but processed it and said that if it came back, they would not charge me, but rather this person. I will know within the next day or so if that happens. Meanwhile, I just hope that this A/C situation is resolved and that I don’t have a problem with that, too!"

"Fast and professional!"

"I've been using them since 2006. They're outstanding and they do a great job. The guys are always professional and good guys. Bruce is a really nice guy and even came out on a holiday in the Summer to fix my A/C unit."

"Last year I wanted to install a new digital thermostat in my house. I bought the thermostat I wanted from Amazon. I called Sal's Heating & Cooling, Plumbing & Sewer to see if they could do this under a Groupon offer. They said they could, so I bought a Groupon For Sal's Heating & Cooling, Plumbing & Sewer for a service call plus one hour of labor. When I called back to make the appointment with Sal's, they said there would be an additional several hundred dollar charge for the thermostat. This was not revealed on the initial call. needless to say, I used a different company. But, I was still stuck with a Groupon that I could not use. So, last week a laundry drain backed up and I thought I would use the Groupon for Sal's. I called Sal's to see if they would honor the Groupon and would be able to do the job. They said yes and yes. When the technician got to the house, he said it would be an additional $350 to clean the drain. Sal's said the Groupon was good only for a house call and 1 hour of troubleshooting. The Groupon says o1 hour of labor. I will never use Sal's Heating & Cooling, Plumbing & Sewer company for anything. I would recommend you NEVER use Sal's Heating & Cooling, Plumbing & Sewer for any reason. They are unscrupulous at best!"

"We needing to replace a broken furnace in our new home recently (11/22/2021). Our home warranty would not cover it because the owner Scott told them it didn't work at all (the heat exchange was cracked) and the unit still powered on and the blower worked. However because he told them that they would not cover it. This was the start of winter so I had no choice but to have the unit financed so they would replace it at my expense instead of going through the home warranty. I paid $4k for a unit that pushes about 1/2 the BTU of my old unit and from what I can tell sells for about $1,500. It isn't even rated for the area its covering. Then it took hit "technicians almost an entire day to install it and get the thermostat working. They eventually had to call what seemed to be a senior tech over to help them. Once it was done we realized a few weeks later that we were smelling stagnant air from the basement and I examined the area and found they had cut out and removed the return duct and never reinstalled it on the new unit. So it was pulling air from the basement and our return was CUT out with the support pieces still hanging and a big hole in the basement duct. I called to get the return put back in and was told Scott would need to take a look. He came out and weeks later had still not called me to setup getting the work done. I called back again and they got ahold of Scott and he quoted me like 1800 or something stupid. This install was not just improper but has been deemed unsafe by the county inspector. Thye have been notified to fix this immedietly to be code compliant and be able to use it again. As of about 2 weeks ago we still have not heard from them about when they will resolve this."