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MARK'S CUSTOM MASONRY

Masonry, Foundation Repair, Landscaping,

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.5
punctuality
3.5
Showing 1-2 of 2 reviews

Abigail G.
09/2019
5.0
excavators, landscaping, masonry, foundation repair
  + 2 more
We are very pleased with the work. Several houses in this neighborhood have had their downhill wall give way where the cinder block meets the wood (approx. 4' off the ground). The wall bulged out 6-8". It is now 6 years since Mark repaired the wall and it is in the same condition it was the day he installed it. As far as I know our house is the only one on the street to have their wall repaired and stay put. I knew the wall was bulging when I purchased the house and had wall anchors installed immediately to prevent the wall from moving further. About 2 years later I hired a contractor to fix the wall and remodel the bathroom on the inside of that wall. Mark (hired by the general contractor) removed dirt under the house, installed piers on solid ground, refilled the space and installed cinder block where it had been originally. He also repaired the traditional red brick that was cracking at either end of this cinder block wall. His masonry work looked perfect (I've never been able to say that about someone laying tile or brick before, so I was very impressed). He also agreed to have topsoil delivered which he spread in our yard where we wanted it and did a great job of smoothing it out. On the downside I remember asking how he was going to do the work and not getting much of an answer. That made me nervous, but I trusted the general contractor and I'm so glad I did. Mark could have just been having a bad day. I'd much rather have this than a smooth talker who doesn't deliver. (Not sure of the cost for the foundation work since we paid the general contractor.)
Description of Work: Repaired foundation (bulging exterior wall) 6 yrs ago

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

James D.
01/2012
1.0
masonry
  + -1 more
Brick work was completed. The mason was a subcontractor for Terry Bennett Bullders. The brick work began to fall apart within about one year or so. We then called Mark Weaver to return to repair it. He did come out to make some repairs but it looked very bad. We then hired another mason to repair it and it looked better. However, within a couple of years, everything began to fall apart. The steps broke apart and came off and the landing cracked in multiple places. It was really bad. We live in a large, custom, luxury home. In January of 2012, we had a reputable contractor, Michael and Sons Construction, completely remove the bricks and pavers. The foundation to the porch, landing and steps (completed by Mark Weaver) had been so poorly put together that Michael and his crew were amazed that someone could do such poor work and sleep at night. We had to make significant foundation/base modifications to allow for proper replacement of the stone work. We went with limestone and it turned out wonderful. Everything is pitched properly, and we have a 10 year warranty. I only hope that others can benefit from our bad experience. We had to have the job done a total of 3 times to get it right. You can imagine how much money was wasted. We gave Mark from Mark's Custom Masonry every opportunity to remedy the problems yet he failed to do so. I should also add that Terry Bennett was not at all interested in helping us remedy the problem. Terry was the one that contracted with Mark's Custom Masonry in the first place.
Description of Work: Brick work for front porch.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$2,500

    Contact information

    37739 CAPEL RD, Grafton, OH 44044


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Masonry,
    Foundation Repair,
    Landscaping,
    Excavating

    FAQ

    MARK'S CUSTOM MASONRY is currently rated 3 overall out of 5.
    No, MARK'S CUSTOM MASONRY does not offer free project estimates.
    No, MARK'S CUSTOM MASONRY does not offer eco-friendly accreditations.
    No, MARK'S CUSTOM MASONRY does not offer a senior discount.
    No, MARK'S CUSTOM MASONRY does not offer emergency services.
    No, MARK'S CUSTOM MASONRY does not offer warranties.

    Contact information

    37739 CAPEL RD, Grafton, OH 44044