After a massive oak tree came crashing through my home during high winds Arbor Care Tree & Landscaping, Inc., was there within an hour to assess the situation. The entire team was phenomenal and took care of every bing seamlessly. The owner and his crew were professional, timely and worked diligently to remove the tree so that a restoration team could come in and attempt to restore what was left of the house. I’m very thankful for this team and all their hard work and I would highly recommend them to anyone. They were a godsend.
Description of Work: Tree removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah J.
05/2018
5.0
tree service
+ -1 more
Mark is prompt, professional and does excellent work for a very reasonable price. We have used his service twice now, and both times he came, did the job, and cleaned up. The first time, he cut down a dead Ash and ground the stump. The second time was more involved, because we had a medium sized maple that was dying that needed cut down, a huge oak tree with dead branches that needed trimmed, and the stump ground. He had his own stump grinder and a truck with a lift and a crane so everything got done in 1 day. And we have a fenced in back yard but it was no problem. He's a real nice guy who didn't take advantage of us young homeowners that had had ridiculous quotes from other companies. I really appreciate all the hard work he did and would recommend him for sure.
Description of Work: had a dying maple cut down, a big oak tree trimmed, and stump ground
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Dana M.
11/2015
5.0
tree service
+ -1 more
Mark and his crew are real professionals. They arrived right on time and did a great job. It only took them three and a half hours to remove three 60 foot tall trees from the time they arrived until they left. The setup and cleanup almost took as long as the actual cutting and that's because they took a lot of time putting down plywood on the grass to protect it from the crane and a bucket equipment they used. The cleanup was also fantastic! After they left I thought I was going to have to spend a couple of hours picking up branches but to my surprise they left the area as clean as it was before they arrived. The price I paid was very reasonable and Arbor Care will be the first company I call for any future tree work. I highly recommend them.
Description of Work: I had three large trees removed from beside my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROBERT S.
09/2015
5.0
tree service
+ -1 more
Mark and his crew came in the morning with all their equipment and 2.5 hours later had all 3 trees cut down, ground all wood into a mulch and clean the yard to my satisfaction. The whole experience was one of the best I had with any contractor.
Description of Work: They removed 3 large willow trees @ 30' tall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Judy D.
10/2014
5.0
tree service
+ -1 more
They came out, they did a good job. I called a couple other places and they were way cheaper. I was very satisfied.
Description of Work: They chopped up a large limb that fell from a storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Rebecca F.
08/2014
5.0
tree service
+ -1 more
.Job went very well from quote to finish. Mark from Arbor Care contacted me and gave a quote, he was flexible in that I travel for work and would not be home to speak to him personally. Arbor Care was priced over $200 less than the other quote I received from another provider on Angie's List. After I accepted the quote, Mark gave me a timeline of the current week or the next week for completion of the work. Mark called yesterday to let me know that they would be over today, and they very professionally completed the job. Cleanup was thorough and they left minimal marks in our yard from their equipment. Arbor Care left their invoice in the door for me and I have already written and mailed them a check. I would definitely recommend their company for an affordable and efficient tree care provider.
Description of Work: Arbor Care took down a 40ft. Red Oak tree in my front yard, ground the stump and removed all wood/debris. They also ground out a Maple tree stump in my backyard and took away the debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,078
Clifford U.
02/2014
5.0
tree service
+ -1 more
My tenant was pleased and satisfied with their attention to detail and clean-up.
Description of Work: Removal of trees from driveway and house at one of my rental properties. |
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Corrina C.
09/2013
5.0
tree service
+ -1 more
They did a very good job. They showed up on time and were very polite, but I the cleanup could've been better.
Description of Work: They took down about 8 trees.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Arbor Care Tree & Landscaping Inc
Our clean up was great. [member name removed] asked us to clean up the stump grindings and I quoted her a price which she did not want to pay. This was a job that another company started and would not complete.
Kenneth N.
05/2013
5.0
tree service
+ -1 more
They arrived as expected, discussed the job with me, made recommendations and then proceeded to clear any items off my patio that could possibly be damaged by falling debris. They were very efficient and careful of my patio, my new swimming pool and my new deck.. Everything went smoothly, they were very polite and professional. I am keeping a portion of the trunk in my yard which they moved for me into the area I requested. When they were finished they cleaned up the area very nicely. I am extremely happy with the work they did for me and would not hesitate to use their service again or recommend them to my friends and neighbors.
Description of Work: Mark and his guys took down a 70 foot Sweet Gum tree for me in my backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Michael B.
01/2013
2.0
tree service
+ -1 more
Mark assured me on the phone that he'd "trim the tree the way he'd want his own tree trimmed". After I saw the work, I sent him a professional email to tell him how my husband, my renters, my neighbors, and I couldn't tell that he had done much trimming to the tree. Mark responded defensively by email from his smartphone - and claimed he had done just what his written estimate said he'd do (which I'd contest). The tree is still extremely top heavy and I have concerns about limbs falling on my home or my neighbors' (which was the whole point of the trimming). A few days later, I received an email threatening a MECHANIC'S LIEN on my home if I didn't pay him immediately. The check was already being sent from my bank. I never did hear from him by phone to address my concerns. Not worth the energy to deal with Arbor Care ever again and I still have to find someone else to trim the tree AGAIN.
Description of Work: Not at all pleased with the work that was done, and received unprofessional communications from Mark of Arbor Care.
Rating Category
Rating out of 5
$375
Response from Arbor Care Tree & Landscaping Inc
Arbor Care always provides a written estimate to the customer so they know what to expect! Member estimate # 6486 stated : Remove 2 smaller branches over chimney, remove low branch over neighbors, clear neighbors green house by 6 feet or more and remove low horizontal limb over house toward neighbors yellow house. Haul all. Arbor care completed the items quoted and thinned the center of the tree and removed larger dead wood we seen for safety! Also cleaned up debris on the property that was already present. If we did only what was quoted there would of been 5-6 prunning cuts instead of the 14 that are obvious. Note that the work was performed on Dec. 18,2012 and the first email from Member was received Dec. 31,2012 at 12:15 pm. Arbor Care responded with email sent Dec.31,2012 at 1:10 pm stating that I was on the job the whole time completing the quoted work not to mention the work not quoted! I asked that if there was other work you would like done to the tree other than what was quoted, i would gladley meet on the property and agree to other terms. I also stated that the tree appears in good health and should not need pruned for approx. 5 yrs. unless you encounter storm or animal damage. I stated that I believed we evceeded the amount of work that was quoted. Note that payment still was not recieved although Member stated payment was immediately sent. I tried calling Member Jan.2 and 3rd with no response. We sent another email on Jan. 9, 2013 at 6:35 pm stating we completed the work specified from estimate # 6486 on 12/18/2012. If payment has not been received by Jan. 19,2012 (a month later) then we would place a lien on the property to secure our interest for the work provided. We did receive payment from Member on Jan.16, 2012. Thank God for emails that they have a timeline and don,t stray from the facts! Arbor Care has been in business since 1993 with a very good reputation among its peers and consumers. Mark Adams
Rita K.
12/2012
5.0
tree service
+ -1 more
Had to take down and cut up large maple in back yard but couln't use their large truck with extendable bucket. So the tree had to be climbed and safely taken down in sections. Gentleman was very knowledgeable and accomplished it quickly - like watching a monkey in a tree with a skilled saw. They made the least amount of mess and did a very good job with the stump grinding too. In addition to the backyard tree, they removed another tree in the front and did variious trimming of other trees along the drive that were interferring with overhead wires. They cut the wood in the section lengths we requested and left for our use as asked. They ground up all other debris and branches we didn't want in the mulcher truck they had. It was estimated to be an all day job and they worked continuously from 10 am to 4 pm with hardly a break for lumch.
Description of Work: They were hired to remove couple trees and trimming of others. One involved a very large maple in the back yard that was already stressed and roots loosened from previous storms that was not accessable for using their large truck and hydraulic lifting-bucket. Manual tree climbing was required. Considering they were limited in accessing the involved trees, the pricing was very reasonable because everyone else contacted for estimates were so much more expensive as soon as it was known a truck couldn't be used. Would not hesitate to use Arbor Care Tree service again and to recommend them to others. They are not located in Grafton, OH at 18147 Chamberlain Road - no longer in North Olmsted, OH Phone No. 440-979-0618
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,076
Response from Arbor Care Tree & Landscaping Inc
We are located at 18147 Chamberlain Rd. Grafton, Ohio 44044 Phone number is 440 979-0618 or cell at 216 973-2675 thank you, Mark Adams
Erin Z.
08/2012
5.0
tree service
+ -1 more
We were out of town when a neighbor called to inform us that the trunk of our front tree had split. We found Arbor Care on Angie's List and gave the company a call. Our call was returned the same day and we had an estimate the next day. The work was done promptly and at a reasonable price. There was no damage to our yard in the process. I would definitely use Arbor Care again.
Description of Work: Cut down a tree, haul away, and grind out two stumps (one old stump and the stump from the newly removed tree).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Brian H.
06/2012
5.0
tree service
+ -1 more
I selected Arbor because they already had high grades on Angie's list. Mark responded back to my initial call within a couple of days. He came out personally and gave me an estimate. He's great at explaining how they will do the job. He provided insurance documentation on the spot too. Long story short, they trimmed a big oak tree on the day they said they would do it, and they cleaned up as if they were never there. Great experience, I would use them again in a heartbeat.
Description of Work: Trimming of a big oak tree in our back yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$692
David W.
06/2012
1.0
tree service
+ -1 more
I was a returning customer and called Arbor Tree Service on Monday May 21 to get an estimate to trim 3 trees. Mark called back on the same day and told he had a big job the next day, but would be out on Wednesday or Thursday. I rearranged my schedule to be available but no contact either day. I phoned again on Friday and left a message requesting a call back and that I still would like an estimate. No response to date. I have contracted with another service who came out within 48 hours and gave me a same day electronic estimate.
Description of Work: I was requesting to have 3 trees trimmed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
George M.
05/2012
5.0
tree service
+ -1 more
Came when scheduled, performed work as described in estimate. Very professional.
Description of Work: Removed two large trees, trimmed branches from other trees.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,920
CONSTANTINE T.
01/2012
5.0
tree service
+ -1 more
We didn't go with them because they were more expensive than others. They were great, called back when they couldn't answer the phone, and they came out on time.
Description of Work: They gave us quote to cut down a tree.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzanne S.
11/2011
5.0
tree service
+ -1 more
I've had Mark come out to my home twice to prune trees in my yard, once in July, 2010 and once in January, 2011. I had a good experience both times - Mark was clear about what he was going to do and why, he answered all my questions, I felt his prices were reasonable, he showed up when he said he would and he did the job with no problems. As a new homeowner, I'm realizing just how great it is when a contractor actually shows up and comes through for you. For the January job, I had him come out and look at my situation and then asked him if we could schedule work at a later date. He kept in contact with me over the next couple of weeks in order to work me into his schedule and advised me of weather conditions that could impact his ability to work, etc. The only "issue" I had here is that I think I neglected to mention to Mark that I found his name on Angie's List, and so I didn't get any Angie's List discounts he might have been offering. My bad, though, not his. I will work with Mark again.
Description of Work: Tree limbs pruned away from electrical wires and neighbor's roof - two separate jobs, two different dates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Roy S.
10/2011
5.0
tree service
+ -1 more
We were quite satisfied. They were very professional and very good at what they did. The charge was quite reasonable. We would use them again.
Description of Work: We used Arbor Care Tree & Stump Grinding to trim some trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$125
Clifford U.
10/2011
5.0
tree service
+ -1 more
Requested estimate on Friday,7 October. Scheduled for Friday,14 October. Visited the property on Tuesday,11 October to find job completed.
Description of Work: Removed Branches and tree encroaching onto neighbor's property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
GERALD W.
10/2011
5.0
tree service
+ -1 more
The work was good, but the price for everything was too much. It was higher than I thought it should be, but that was about the norm for everybody. I would use them again in the future if necessary.
Description of Work: I used Arbor Care Tree and Landscape Inc for some damage to a tree, and then they came later on to take the rest of the tree out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Robert E B.
09/2011
5.0
tree service
+ -1 more
He trimmed the tree and cleaned everything up. He did a really nice job. He suggested that I call next year when the buds begin to break to inject something into the tree to keep the apple scab from getting bad.
Description of Work: He came out to take care of a crab apple tree and trim it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$393
Therese B.
03/2011
1.0
tree service
+ -1 more
Called, made appointment, nobody ever showed up.
Description of Work: Called, made appointment, nobody ever showed up.
Rating Category
Rating out of 5
punctuality
1.0
Response from Arbor Care Tree & Landscaping Inc
This is not true. I came out and nobody was home. I left a estimate and called back to discuss with the Mrs. They said they would call if they wanted to proceed with the work. Mark Adams
cindy C.
08/2010
5.0
tree service
+ -1 more
Mark and his crew did an excellent job plucking large trees from a small area between the house and power lines. They also cut and removed large trees surrounding my bonsai garden without disturbing the plants in pots that were only a few feet away. They brought in the right equipment, including a crane and cherry picker, to do the job safely and effectively. The yard was left clean with no branches to clean up, and they even moved the rest of a large pile of mulch that I hadn't finished spreading. I had 2 other estimates and Arbor Care had the best price.
Description of Work: Removed 5 large and 2 medium trees, safety pruned a tall oak by the house, and ground out 4 stumps including one about 3-4 feet in diameter. The job was tricky because 2 of the trees were right next to the house and power lines. Mark left the chippings and some of the logs for firewood at my request. The rest of the wood was hauled away and the brush cleaned up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
BETH S.
07/2010
5.0
tree service
+ -1 more
Mark's company is the only company that I know of that is certified as an Arborist and treats trees for insects and disease in addition to being a tree service that cuts trees and grinds stumps. Mark was very prompt in returning phone calls and arriving to get the work done. He is very knowledgeable far beyond other tree companies in identifying problems with trees and the problems they may have. He ended up cutting a bit more than he probably anticipated to make me happy as I kept finding a couple additional things to take off. The guy who came with him was also very professional. Clean up was thorough and the yard ended up being cleaner than when he arrived.
Description of Work: Performed four things: on locust tree treated with injections for tree insect, trimmed off all of dead wood of which there was a lot, cut off some major branches that were hanging on house and others that were too low to sidewalk and driveway. in backyard cut several limbs off a couple trees that were dead or in the way overhanging the valley/cliff.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$720
Michael M.
10/2009
4.0
tree service
+ -1 more
The entire project went exactly as expected. No surprises, no disappointment.
Description of Work: Removed (1) tree and ground the stump.
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Service Categories
Tree Service
FAQ
Arbor Care Tree & Landscaping Inc is currently rated 4.8 overall out of 5.
Arbor Care Tree & Landscaping Inc accepts the following forms of payment: Check
Yes, Arbor Care Tree & Landscaping Inc offers free project estimates.
No, Arbor Care Tree & Landscaping Inc does not offer eco-friendly accreditations.
No, Arbor Care Tree & Landscaping Inc does not offer a senior discount.
Yes, Arbor Care Tree & Landscaping Inc offers emergency services.
No, Arbor Care Tree & Landscaping Inc does not offer warranties.
Arbor Care Tree & Landscaping Inc offers the following services: Tree removal, pruning, fertilization, stump grinding, crane, mulch & firewood.