1st Impressions Landscaping

Pavers and Hardscaping, Landscaping, Patios,

About us

1st Impressions Landscaping is a family owned business and has been serving the Greater Cleveland and Northeast Ohio area for more than 20 years. Check out our reviews and call us today for all of your Lawn and Landscaping needs! Our company started over 20 years ago with the idea that we would exceed our client's expectations by providing aggressive, creative solutions in design, installation, cost, and on-going construction and maintenance. This idea became our mission; and still holds true today. 1st Impressions is a company that has been built on expertise, quality, pride, and a commitment to our clientele. Our team of professionals work year-round to provide both our residential and commercial clients with the design, construction, and landscaping services they require. Our staff is highly trained and continuously attends workshops and courses to improve their craft. Combined, we have over sixty years of experience in landscape design and installation. Contact us today at (440) 748-7800 to request a free design consultation.

Business highlights

18 years of trusted experience

Services we offer

Concrete Patios, Landscape Design, Ponds, Waterfalls, Mulching, Snow Removal, Decks, Brick & Stone

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.646 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
7%
3
9%
2
4%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.9
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-46 of 46 reviews

CORNLIUS T.
07/2016
5.0
hardscaping
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

FLOYD T.
05/2016
5.0
hardscaping
  + -1 more
unknown
Description of Work: Install Unilock Patio, Fireplace, Seating Wall, Pillars, Grill Surround,Vinyl Pergola, Lighting,Landscape Materials and Beds. It went very well, as the workers are extremely knowledgeable, and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARGARET & JIM F.
10/2015
5.0
hardscaping, patios
  + 0 more
unknown
Description of Work: Installed paver patio and landscaping. |Happy with work and results. Done with high degree of professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$11,000

Jay M.
10/2015
5.0
landscaping
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Jackie L.
05/2015
3.0
hardscaping, patios
  + 0 more
unknown
Description of Work: I bought a $50 consultation, was hoping for a computer rendering of what they had in mind. Didn't take pictures, no computer, suggested we take out what we already have and replace with new. It definitely should have been free. Very disappointed. I waited almost a year to write this, because I didn't want to write in haste.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$50

Grace K.
12/2014
1.0
hardscaping
  + -1 more
unknown
Description of Work: they wanted to sell me pavers

Rating CategoryRating out of 5
quality
1.0
professionalism
4.0
punctuality
4.0

$49

William B.
11/2014
4.0
hardscaping
  + -1 more
Work was not completed
Description of Work: Was a bit pricey for the proposed work, however he was willing to 'work' with us on the price. The work he presented in the form of a drawing was very impressive and exactly what we were looking for and unfortunate we could not have the work completed.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Laura P.
10/2014
5.0
hardscaping, patios
  + 0 more
unknown
Description of Work: I was very impressed with the design for my front yard, and I have hired 1st Impressions to do the recommended landscape work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

James B.
10/2014
5.0
hardscaping, patios
  + 0 more
unknown
Description of Work: We paid for planning and evaluation of landscaping through Angie's List from 1st Impressions, and decided to have the actual work completed by them as well. I'm happy to report that they did a fantastic job redoing the landscaping along the entire front of our house. They were very clear in the design drawings, and the results match exactly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

barb H.
09/2014
1.0
hardscaping
  + -1 more
unknown
Description of Work: I paid 50.00 for what should have probably been a free estimate. I was told that I could spend 3000.00- 4000.00 for my backyard drainage problem. He explained in detail what could be done to solve my problem . All very expensive. He was at my house for about 20min.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$50

Kristina R.
08/2014
5.0
landscaping, hardscaping
  + 0 more
unknown
Description of Work: I needed design and installation work done on the front and side of the house. John did a fantastic job explaining what would work and what wouldn't and drew a sketch of what it would look like. He was very open and honest about the cost , they came when we had scheduled and it looks beautiful. I was also impressed with his follow up and care information- that was very helpful. I've recommended them to others and will probably use them on other areas of my property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THERESE S.
07/2014
5.0
hardscaping, outdoor kitchens
  + 0 more
.
Description of Work: We purchased an outdoor living space evaluation. Jake came out and was prompt and thorough. He conferred with us for an hour, and later submitted a proposal of what we discussed. We did not move forward with it, because it was out of our budget range - no big surprise. It seemed like a good deal for the price. Although we did not go ahead with the it, what we learned from Jake was so helpful. He gave us suggestions and pointers, and a quick education on what we could reasonably do. What he told us really motivated us to do it by ourselves, and we are thrilled that we did. We got every penny out of the evaluation he gave us. We will definitely call 1st Impressions when we are ready to move to the next level!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from 1st Impressions Landscaping
Thank you. glad I could help. Send me a picture of the end results. I would love to see it. Thanks again for the opportunity.

Christopher B.
07/2014
3.0
hardscaping
  + -1 more
unknown
Description of Work: I paid for a consultation and plan. I met with the contractor. I have heard nothing since and never did get a written plan. I am not sure what I paid for.
Rating CategoryRating out of 5
$49

Nick P.
07/2014
2.0
hardscaping
  + -1 more
unknown
Description of Work: I expected a landscape design and got a few pencil lines on a piece of paper
Rating CategoryRating out of 5
$49

Larry G.
07/2014
4.0
landscaping, hardscaping
  + 0 more
unknown
Description of Work: The agreed upon shrubs were installed after removal of dead ones. Works was done quickly. There was no written plan beyond the description of work to be done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$966

Christy P.
07/2014
5.0
hardscaping
  + -1 more
unknown
Description of Work: Company rep Jake thoroughly examined a lousy backyard and came up with a great solution. Measured, took pictures and gave a rough cost estimate. Is following up with a computer-generated concept drawing and a formal estimate. Also gave us a rough timeline as to when work could start. Jake was pleasant and professional. It was an enjoyable experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

William K.
06/2014
1.0
hardscaping
  + -1 more
unknown
Description of Work: Tried several times to contact them but they did not return calls or reply to email contact. In fairness I suppose they may just be fully booked but it would have been nice to have them tell me that so I didn't waste time waiting for them. It's a shame too since it seems like they generally get good reviews and I have quite a bit of work they could have done.

Rating CategoryRating out of 5
responsiveness
1.0


Response from 1st Impressions Landscaping
Dear [member name removed], With all due respect we checked our email going back to 2013 and we have never received an email from you or any individual with the last name [member name removed]. It is our long standing company policy to return all contact within 24-48 hours. There is another company in the area that does concrete and their company name is Outdoor Impressions. We have had issues with confusion between their company and ours and I hope this is not the case. If we were remiss in anyway I sincerely apologize for the confusion but we have no record of any contact with you. As evidenced by our superior reviews we are a professional organization that delivers outstanding quality products. We ALWAYS return our voice mail and email messages. Please check your records as we have checked ours and let us know what you find. Negative reviews of this nature with erroneous claims can be very detrimental to our hard work and marketing efforts. Please give the appropriate attention to this very serious matter. Jake Miceli, Business Development Manager

Susan K.
06/2014
5.0
hardscaping
  + -1 more
unknown
Description of Work: Great plan for landscaping the front of our house. We look forward to a whole new look for our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
06/2014
5.0
hardscaping, patios
  + 0 more
unknown
Description of Work: John was flexible in setting a time to meet. He was punctual. He had outstanding suggestions and we are looking forward to reviewing his final plan.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Kip K.
05/2014
4.0
stamped concrete
  + -1 more
unknown
Description of Work: Patio & sidewalk stamped concrete: Pattern was not straight, they hit a sprinkler line but they eventually repaired it.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Margaret N.
05/2010
5.0
landscaping, outdoor lighting
  + 0 more
John could not have been more accomodating in providing exactly what we wanted, while suggesting excellent professional ideas of his own, everything he suggested was right on, and we have gotten so many compliments from neighbors. The large shrubs they transplanted are doing great too,because of the excellent way they were handled and John's TLC. I will not only have them back when I require any other yard services, but I will recommend them to my family and friends without hesitation.
Description of Work: We had four large Lilac shrubs transplanted into beds that John and his crew established and landscaped. They also then landscaped the large bed in front of the porch adding numerous boxwood shrubs and flowers etc.. In order to give the best possible outcome on transplanting such large bushes, John completed the job within four days of our 'good luck' in contacting him. They did an excellent job, also transplanted a Rose of Sharon tree in my backyard . .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000
    • 1
    • 2(current)

Contact information

12850 Avon Belden Rd Ste 6, Grafton, OH 44044

http://www.1stimpressionsohio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pavers and Hardscaping,
Landscaping,
Patios,
Landscaping - Lighting,
Tree Service,
Mulch and Topsoil,
Lawn and Yard Work,
Concrete Pouring and Repair,
Decorative Concrete,
Outdoor Kitchens,
Lighting,
Stone and Gravel

FAQ

1st Impressions Landscaping is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

1st Impressions Landscaping accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, 1st Impressions Landscaping offers free project estimates.
No, 1st Impressions Landscaping does not offer eco-friendly accreditations.
No, 1st Impressions Landscaping does not offer a senior discount.
No, 1st Impressions Landscaping does not offer emergency services.
No, 1st Impressions Landscaping does not offer warranties.
1st Impressions Landscaping offers the following services: Concrete Patios, Landscape Design, Ponds, Waterfalls, Mulching, Snow Removal, Decks, Brick & Stone

Contact information

12850 Avon Belden Rd Ste 6, Grafton, OH 44044

http://www.1stimpressionsohio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed