Shamrock Trenching & Gutters

We paid Shamrock trenching and gutters to install gutters and guards in 2001. At a price of $4552.20. 6 years later they fixed a section at a price of $536. We had a roof cleaner clean the shingles in May 2020 and were told their are plants growing out of 2 sections. One area from first installation and one from the repair. Ok. I contacted them 4 separate times to schedule a cleaning as being a 2 time customer. They would not give me a date or a time they would be coming. They showed up today and left when we were not present. Claiming they never did the original installation but only the 6 foot section and could not help us. Why? I was not asking to do it for free. Even have a quote from them. And what company can’t give you a time or date that they are coming. I have the invoices and even the check numbers I paid them for in the past. Just plain and simple bad business! Something must have changed within this company over the years. Very disappointed in how they interact with you now.

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It went well.They were pretty quick and their prices were reasonable. They were clean, they got it done and they took after all gutters and they were actually nice. All gutters were copper gutters and we wanted to keep the scrap, so they did a nice job of kind of putting it in a nice pile for us so that we could take it to the scrap yard. They were over 80 years old, bent and full of crap. We were pleased with that. They were pretty comparable to other places with price.

I called, John showed up and measured, wrote an estimate, and told me they could start when I was ready. He noticed that I had a downspout over top of my front door and assured me that I wouldn't have that eyesore once they were done. They double checked the color of the gutters and downspouts, which were a near perfect match to my house paint, and installed them all within a day. My water problem is now fixed, the gutters and downspouts look great, and I couldn't be happier. The crew that was here that day did two minor repairs on non-gutter issues (reinforced my back gate and re-screwed my power outlet back into the light pole) which totally made my day. No one ever goes above and beyond these days- but Shamrock did, and I appreciated it.

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Very pleased with the work done. The gutters went up as promised and they look and work fantastic. I changed my mind a couple of times on the color and they were very accommodating. My only complaint was that after their work was complete, I was finding pieces of the old metal gutter (where it had been cut away) and pieces of concrete (from the drainage pipe) in the yard. Just glad I found these before I ran over them with my lawn mower. I would have expected a better job of cleaning up after the job was complete. This is the reason for the "C" under professionalism. In the overall scheme of things, this was minor and I am very happy with the work performed.

The service went okay. It took a few return visits for the job to be completed. They came out for the estimate right away, but it was very difficult to get the service scheduled. A crew 3-4 came out and completed the job in 4 days. The pricing started out reasonable but ended up costing more than expected.

They did a great job. It works!

After reading good reviews on Angie’s List, I called Shamrock Trenching in April to get a quote for a gutter cleaning/repair and some trenching work. They came back with a quote within a couple of days, but unfortunately the quote was incorrect. The cost for the trenching work was $645 higher than it should have been based on the price per foot they quoted over the phone. When I emailed to ask about the discrepancy, they said they typed in the wrong price and sent a corrected price with some attached drawings and measurements. In addition to the price mistake, they had drawn out 70 feet of trenching and pipe-laying that I had not asked for. I then put the projects on hold for 3 months. In July I called back and scheduled the gutter cleaning and repair. They said they would call the morning before they came to do the gutter service. I also clarified my needs for the trenching work, and they agreed to send another revised quote. After waiting seven weeks without hearing anything, I decided to call during business hours to follow up on the scheduled gutter service and revised trenching quote. When nobody answered at Shamrock, I called a different company to see if I could get the work done. That company came out the same day to give a quote, and a week later the work was completed with no hassle. I am not even going to waste my time calling Shamrock to cancel my “scheduled” gutter service. Because of their poor communication, they have also lost my business on a $1500 trenching job.

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Shamrock was wonderful, from the first phone call to quick service. I moved into my house last fall ,and had not had a chance to clean the gutters. I called Shamrock this spring after reading reviews on Angie's List. I was quoted a flat price on cleaning, and any minor repair that might need taken care of. I was especially worried about a flat section of the roof that had standing water. They came out right away, cleaned , calked seams, and reattached some down spouts. I was very pleased with the service and promptness of the company

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I have used Shamrock repeatedly over the last 10 years. Their pricing is fair, their work is top notch and I never have any problems after they leave. John and his crew are excellent to work with.

We had always had a soggy back yard in rainy weather, but of late it had escalated to an intolerable mess. We couldn't walk off the deck without sinking into the yard. And we have dogs so you can imagine what it was like with them in an out 5 or more times a day. We were also worried about the water pooling at our foundation. I called the awesome guy who built our covered deck and he recommended Shamrock, He had worked with then for years and had nothing but good things to say. John from Shamrock was in the area when we first spoke. He came out that day and gave us an estimate for a French drain to alleviate the water. The crew came when promised and installed a drain parallel to my deck. In a few days, we grew concerned that the work done wouldn't alleviate the issue down the side of the house. Called and John came out and agreed. He and his crew came back when promised and dug and installed another drain(or an extension?- so not my area of expertise!). I knew and was totally at peace with the extra work costing more- and I was surprised at how little he charged for it. At first, the ground was humpy and muddy and you could see the gravel over the pipe. We had agreed to sow grass seed once the ground settled, and that really was all that we did. I was so pleasantly surprised how little evidence there was of the work within a few months. One bonus has been that moving more water to the front yard has resulted in much prettier grass there this summer. So far, we are so pleased with the changes this work has done to our yard. We can step in the yard and the dogs now come in either dry or with normal damp paws in damp or wet conditions. This is a huge improvement when you consider there were times we scooped them straight off the deck and into the shower so that we could wash their feet and legs. I think the costs were more than reasonable and we are very pleased with the results!

Shamrock was the lowest of the estimates I received on gutter/dowsnpout replacement, and the estimate was from the summer of 2012. I decided to wait until March 2013 to have the work done, and they still honored the estimate. They were very responsive and professional, did the work quickly and did not disturb the extensive landscaping around the home. The gutters are working great. I'd use them again in a heartbeat.

Great experience. Will work with them again.

They charge a flat fee. If anything is wrong with the gutters, they will fix it. I have been using them for 14 years. I haven't had any problems with them. They arrive when they say they will.

A+

The owner of Shamrock was quick in responding to my husbands request for an estimate and came to our house on the weekend to do so. We had heard of this business through another contractor and also through a sign in the neighborhood. The price was great and the company could start work immediately which were both selling factors for me and my husband. The day they were scheduled to work, the workers did show up on time but the lead on the project approached my front door looking much disheveled. In addition, he had no work instructions on our project. I tried to patiently walk him through what I thought my husband and the owner discussed but he did not understand the scope of work. After several attempts to clarify, I went into the house to retrieve the written estimate. After briefly looking over the estimate the employee proceeded to tell me he would have to cut down my river birch tree and possible take down my retainer wall, neither of which were an issue according to the owner. At this point I was very uncomfortable with how the employees were proceeding and called my husband who promptly came home from work. My husband had to stay over two hours to ensure the employees were doing the job accurately and he was all but impressed with their performance. At some point during the project the owner did show up. We believe that his employees had called him so many times that he knew there were issues. Our outside drain did get fixed and seems to be working however it looks like a bomb went off in our front yard. The workers did not even try to level the ground back and dumped straw with no evidence of grass seed. In addition, they destroyed a flower bed that the owner said would be unscathed. You get what you pay for.

I will use them again in the future.

John and the crew from Shamrock did an outstanding job for us replacing our crushed drain pipes in our backyard along with recommending and installing a French Drain to collect the massive amount of water we get after rainfalls...(we live in an area that is hilly and the water flow from our surrounding area gives us more water than usual)...before Shamrock came, our sump pump would run every 20 seconds for long peiods of time and basically, the water we were pumping out was coming back in to the pump well because we had crushed pipes and an abnormal amount of water after rainfalls. Shamrock and the crew did a good job of doing the work promptly, worked well with us in diagnosing and explaining their recommendations on what they thought needed to be done (did not try to sell us something we did not need).....it was very obvious that this Company actually "cares" about the quality of their workmanship and made sure as a customer that we were satisifed with their work...it is a nice feeling to have when you know that you had good work performed for the money you spent and to have it done right the first time!

Went without a hitch. I have used Shamrock for several years and find them professional and efficient. They clean up after themselves perfectly.

I ORIGINALLY CALLED AT A VERY BUSY TIME. ONCE THEY GOT THROUGH THEIR WORK BACK LOG THEY WERE VERY PROMPT AND PROVIDED GOOD SERVICE AND A VERY GOOD PRICE.