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Mail Boxes by Design Inc

Mailbox Repair, Home and Garage Organization

About us

Mail Boxes By Design Inc. dba as ( MailboxTime.com ) is a fully insured Mailbox Manufacturer in the State of Ohio. We service Greater Cincinnati, Northern Kentucky and South East Indiana areas. We offer many types of Designer mailboxes and Custom cut wood Mailbox Post’s Western Red Cedar, Pressure Treated, and Aromatic Cedar. On the Residential side we offer various types of mailbox systems such as Decorative Aluminum Systems, Custom Wood Posts with your choice of mailbox. We have all mailboxes for you’re your Home Owners Associations. For the Commercial side we work with all the Property Management companies, Condo Associations as well as New Construction Projects we offer Free Layout drawings, Free Mailbox Configurations and Free Estimates. Also a complete line of Apartment mailboxes for inside and outside. We are authorized dealers for some well established companies such as Auth-Florence Manufacturing, Imperial Mailbox Systems, Brandon Industries and many more. We are very careful who we do business with. We only deal with companies that care about Quality and Customer Satisfaction. We offer: Competitive Pricing Superior Customer Service and On Time Installations (For Local Customers Only) A full line of Mailboxes, Posts, Street Signs and replacement parts. Free Estimates for both Residential and Commercial projects. Sales, Service, Installations and Support We are an accredited member of the Better Business Bureau with an A+ rating, Members of both The Chamber of Commerce and Home Builders Association. We are also proud to be the exclusive Manufacturer of the Alumabox 5000 All Aluminum and Stainless Steel rust free Mailbox. Made right here in the United States of America by Mailboxes By Design Inc.

Business highlights

25 years of trusted experience

Services we offer

Residential Mailbox and Commercial Mailbox Sales, Service and Installations. All types of mailboxes to meet all Home Owners Association Regulations.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.035 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 35 reviews

noreen M.
05/2018
5.0
mailbox repair
  + -1 more
I was totally happy from day one. First I discovered the owner, Rick , was a friend that I grew up with in the same neighborhood. He was very prompt and professional . My new mailbox was done with a minimal of fuss while I was even at work. It looks better than my original and the price was very fair. I am so pleased with the service and the end product. Thanks Rick !
Description of Work: new mailbox and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

DONNA C.
10/2017
5.0
mailbox repair
  + -1 more
Went very well. They had it ready for me to pick up the next day! They were also willing to deliver and install it for me, if necessary.
Description of Work: Needed a new mailbox with house number on it, to match the others in our neighborhood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Roy R.
10/2016
5.0
mailbox repair
  + -1 more
Excellent and prompt service. Called on a Friday, person on phone (didn't retain her name unfortunately) was very helpful, asking questions to get a sense of what I needed. She guided me to the company website, helped me select post that my need and price point. Work was completed the following Monday, without me needing to be at the house. Looks great, so glad to have that old post replaced. Would definitely recommend these folks to others.
Description of Work: Needed mailbox replaced. Existing wooden post was old and starting to rot, leaning forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie C.
09/2016
5.0
mailbox repair
  + -1 more
Everything was done in a very professional and timely manner. I was very pleased with the entire experience.
Description of Work: Removed old mailbox and wooden post, dug a hole and inserted the new vinyl post and mailbox, installed concrete and applied proper house number to mailbox. He also took away the old post for disposal at no additional charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Deborah P.
05/2016
5.0
mailbox repair
  + -1 more
My mailbox is 10 years old and was originally installed by Mail Boxes by Design when we built our home. It's still in good shape, but the door hinge was partly broken. I contacted MBBD, and within a couple of days I had the part I needed to repair it myself! They also followed up with a phone call to make certain I received it and was able to install. Very professional.
Description of Work: Provided the part I needed to fix my mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22

David W.
09/2015
5.0
mailbox repair
  + -1 more
My mailbox was knocked off its post by a car trying to turn around in a storm. I contacted Mailboxes by Design via the cell phone on the contacts list and after sending a couple of pictures of what the mailbox was supposed to look like, they had a new one built and installed within two days. The new box looks great and they were very easy to work with!
Description of Work: Replaced a mailbox damaged by a car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Mail Boxes by Design Inc
[Member name removed] Thank you for the kind review. It was a pleasure working with you. Rick & Beth ,, Mailboxes by Design

Evelyn C.
07/2015
5.0
mailbox repair
  + -1 more
Someone smashed into our mailbox. I decided to replace mailbox and post. Rick came out quickly and did a great job!
Description of Work: Replaced mailbox and post.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$441

Response from Mail Boxes by Design Inc
Hello Thank you for the kind review .We are glad you are pleased. Rick & Beth

Brian C.
04/2015
5.0
mailbox repair
  + -1 more
Great! It was an insurance claim so he came and took care of everything. He is very professional and efficient.
Description of Work: I used Mail Boxes by Design. They totally replaced the mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Response from Mail Boxes by Design Inc
Thank you for the kind review. It was a pleasure working with you. Rick & Beth

Elizabeth W.
10/2014
5.0
mailbox repair
  + -1 more
Once it was hit by a driver and the other time it just needed to be replaced. They are very prompt too.
Description of Work: We have used them and they are great. They have replaced my mailbox twice.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mail Boxes by Design Inc
Thank You !! Rick & Beth

Johnette S.
09/2014
5.0
mailbox repair
  + -1 more
When I called them back it didn’t take them long to bring a new one out. We wanted the same design, but just a different color. They had a really good selection to choose from. They are friendly too.
Description of Work: They did work for us about a year ago. They put in 2 mailboxes for us. The first one got ran over and then we called them again for the 2nd one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Mail Boxes by Design Inc
Thank You !! Johnette glad we could help. Thanks for your business. Rick & Beth

PAMELA S.
09/2014
5.0
mailbox repair
  + -1 more
Our complex has regulation mailboxes and our complex recommended this company to us. They were great and they came on time too.
Description of Work: I thought our mailbox was going to need a new post, but they were able to replace the mailbox and just straighten out the post.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mail Boxes by Design Inc
Thanks Pam glad we could help. Thank you for the work. Rick & Beth

Tom H.
02/2014
5.0
mailbox repair
  + -1 more
My father's mailbox was knocked down after a snowstorm. I called on a Wednesday afternoon and the work was completed the following morning. This was one of the very best experiences we've had with a home repair. Yours is a business that we will happily recommend,
Description of Work: Replaced 4"x4" wooden post, erected mailbox

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Mail Boxes by Design Inc
[member name removed] Thank you for the kind review it was a pleasure working with you. Please keep us on file if you need work done in the future. Thanks Rick & Beth

PAGE B.
02/2014
5.0
mailbox repair
  + -1 more
Fantastic service! Someone (probably snow plow driver) knocked my mail box off the post the morning following the recent ice storm. That afternoon, I called Mail Boxes by Design, ordered a new one, with a new post, and it was installed the next morning in time for that day's delivery. Thanks so much for responding so quickly!
Description of Work: Mail Boxes by Design removed existing post and installed a new mail box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

Response from Mail Boxes by Design Inc
[removed member name] It was our pleasure to help you with your Mailbox. At Mailboxes By Design we love helping people with there Mailboxes. Thanks for the kind review. Rick & Beth

Ceal W.
12/2013
5.0
mailbox repair
  + -1 more
Mr. Watkins found the type and style of mailbox preferred by our homeowners association. Replaced broken mailbox and installed post in concrete for stability. Work performed in extremely cold temperature, within a few days of original request. Excellent workmanship and professionalism. Fair price for materials and labor. We are very, very pleased with the result. Highly recommend!
Description of Work: Replaced broken mailbox; installed post in concrete for stability.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Mail Boxes by Design Inc
Thank you for the opportunity. It was a pleasure working with you and we are glad we could help. Rick & Beth

CHRIS G.
10/2013
5.0
mailbox repair
  + -1 more
Excellent. This wasn't an simple install, there were barriers and challenges due to location of mailbox (behind a guardrail, steep hill, etc.). The installer was flexible and created a great solution.
Description of Work: Consulted with me on what mailbox I needed, sold me a mailbox, installed a mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Mail Boxes by Design Inc
Thank You very much for your kind review. And thanks for your business. Rick & Beth

PATRICK T.
06/2013
5.0
mailbox repair
  + -1 more
the old post was broken when a friend back up.
Description of Work: replace a broken post and reassemble the mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Mail Boxes by Design Inc
Thank You for the kind review

Tom H.
06/2013
5.0
mailbox repair
  + -1 more
The guy who plows my driveway was a little reckless and knocked down my mailbox. I phoned Mail Boxes by Design and they were exceptionally polite and professional. They were aware of my development's restrictions and said they could help me within a day or two. They came early the next morning; shoveled off the snow; and installed the new mailbox. They even hauled off the old one! This is probably one of the best small companies I have ever dealt with and would not hessitate to recommend them to anyone.
Description of Work: Replaced mail box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Mail Boxes by Design Inc
Thank You for the kind review

William Q.
06/2013
4.0
mailbox repair
  + -1 more
Post was purchased with a notch. Was not installed with notch. Had to come back and put notch in onsite. Looks good. Was suppose to install concrete up to ground level. Did not have enough and had to come back. Mailbox and post look great!
Description of Work: Removed old mailbox post and replaced with new post and mailbox

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JESSICA G.
06/2013
5.0
mailbox repair
  + -1 more
Called Monday to discuss specs and pricing. They installed the next day. Very easy process; excellent value and service.
Description of Work: Installed 4x4 stained post, medium sized mailbox, and numbers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Mail Boxes by Design Inc
Thank You for the kind review. It helps knowing we are doing a good job. Thanks again. Rick & Beth

Rob F.
06/2013
5.0
mailbox repair
  + -1 more
Very prompt, handled everything through phone and email efficiently and it was a good service!
Description of Work: They installed a mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Mail Boxes by Design Inc
Hello I would like to take a moment of your time and Thank You for the kind review. And thanks for your business. Rick & Beth

JEANETTE C.
03/2013
5.0
mailbox repair
  + -1 more
Everything was great and I would use them again in the future.
Description of Work: They took out my old mailbox and put in a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Mail Boxes by Design Inc
I would like to thank you for the kind review. Rick & Beth

Nicholas S.
02/2013
5.0
mailbox repair
  + -1 more
Overall, we were very pleased with how quickly they responded and the quality of work.
Description of Work: They completed a repair of our broken mailbox and did an outstanding job! Will use them when we decide to replace said mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Mail Boxes by Design Inc
Hello Thank you Very much for the kind review. Rick & Beth

William M.
11/2012
5.0
mailbox repair
  + -1 more
It went very well. I highly recommend MBD.
Description of Work: This was probably the easiest home improvement that I've ever done. I called MBD on a Monday to have them replace my old mailbox. They walked me through their on-line selection of mailboxes and posts over the phone and took my order. When I came home Wednesday night, I had the new mailbox and post that I had ordered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Mail Boxes by Design Inc
Member Thank You for the Great review. It will help others find us. Have a great Holiday Season ! Rick & Beat Watkins

Kristine H.
10/2012
5.0
mailbox repair
  + -1 more
They were very professional, both the phone person and the repair person. Bottom line: I would use them again or refer to a friend. I would give them 9 on a scale of 1 to 10 and I never give anybody a 10. Staff informed me what the technician was going to do re the repair; they did just that--their were no costly surprises. In essence, The price was reasonable. Yes, I would use this company again and refer them to a friend/neighbor.
Description of Work: Mail Boxes by Design for mailbox repair. The entire box/pole was leaning due to a driver hitting the mailbox. The repair person re-cemented the base and straightened the unit. The box is now solid (in the ground) and straight, once again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Mail Boxes by Design Inc
We thank you for the positive review. Beth and I are happy to help you any time you need us. Thanks again Rick

JEANETTE C.
08/2012
5.0
mailbox repair
  + -1 more
Everything was perfect. Added note: Not about this project but about another one of your named businesses, which I have used in the distant past and was satisfied. The name is "Weatherseal" on Little Dry Run in Anderson. They are no longer in business/
Description of Work: Removed and took away old mailbox, installed a new curb side post affair and new mailbox, which is very good looking at the time they said they would do the work. I can recommend them highly!!!! Very pleased. Thank you Angies List!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Mail Boxes by Design Inc
Member Thank You !!! Very much for the nice review. Rick & Beth
    • 1(current)
    • 2

Contact information

6257 Ohio 132, Goshen, OH 45122

www.mailboxtime.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Mailbox Repair,
Home and Garage Organization

FAQ

Mail Boxes by Design Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 AM

Mail Boxes by Design Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Mail Boxes by Design Inc offers free project estimates.
Yes, Mail Boxes by Design Inc offers eco-friendly accreditations.
No, Mail Boxes by Design Inc does not offer a senior discount.
No, Mail Boxes by Design Inc does not offer emergency services.
Yes, Mail Boxes by Design Inc offers warranties.
Mail Boxes by Design Inc offers the following services: Residential Mailbox and Commercial Mailbox Sales, Service and Installations. All types of mailboxes to meet all Home Owners Association Regulations.

Contact information

6257 Ohio 132, Goshen, OH 45122

www.mailboxtime.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 AM