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Captain Appliance LLC

Appliance Repair, Appliance Repair - Small

About us

Captain Appliance is your #1 choice for insured, bonded, expert appliance repair! Our courteous technicians will greet you with a friendly smile and take extra care to leave your home or business as clean as when they arrived and you will know the price of parts and labor before we start. We build our reputation of excellence on our commitment to serving you with honesty and integrity, the first time, every time. Additional phone: 513-392-4123

Business highlights

16 years of trusted experience

Services we offer

Residential & Commercial Appliance Repair - Dishwashers, Washers, Dryers, Freezers, Garbage Disposals, Ice Makers, Ice Machines, Microwaves, Ranges, Ovens, Cooktops, Refrigerators, Trash Compactors

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-13 of 13 reviews

Charles B.
11/2018
5.0
appliance repair
  + -1 more
Showed up quickly and completed ice maker replacement in short order. Would hire again and recommend.
Description of Work: Refrigerator ice maker repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Wendy L.
12/2017
5.0
appliance repair
  + -1 more
Excellent. Was able to get same day service due to a cancellation. Mike was thorough, explained things well, and fixed problem so I didn't lose any food. He gave me the option of a part replacement which we took advantage of. I will definitely use them again,
Description of Work: Repair for Frigidaire refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan B.
02/2016
5.0
appliance repair
  + -1 more
Captain Appliance is an owner/operated small business. Mike was very professional, clean cut and polite. Isolated the problem in minutes. He didn't have the part on hand but offered to run and return same day to complete the repairs...he was back in an hour and completed the repair. My impression was Mike is an honest person and very reliable...he will not try to charge you for unneeded repairs. I will not hesitate to call Mike again if I need appliance service.
Description of Work: Electric range oven not heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Michael K.
07/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

angela P.
05/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

June B.
08/2014
5.0
appliance repair
  + -1 more
Michael was on time, professional and efficient. He cleaned up the area afterwards and was very pleasant to deal with. I would thoroughly recommend him for any appliance repair.
Description of Work: Refrigerator was not staying at correct temperature.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Vernon D.
02/2014
5.0
appliance repair
  + -1 more
He was very personable and very cordial. He was very professional. He was in a uniform. He was prompt. He just had great manners and I would definitely use him again, and I would definitely recommend him to anyone who has these kind of issues. He was a younger guy, probably in his early mid 30s and just really was very educational, but very concise with the stuff; here is what I would suggest to do and here is the overview and here is the estimate, etc. So, it was just very professional the way he executed his services.
Description of Work: Our dryer was working fine, but we just did not have any heat, so Captain Appliance, LLC, had to put in a new heating element in the machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Fred E.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gary W.
08/2013
5.0
appliance repair
  + -1 more
Honest, Punctual, forthright. He reviewed the possible problems what a minimum and possible maximum might be and was honest about the service life was per the manufacturer. I decided it would be best to buy a new unit and he was very helpful with that analysis even though it was less money for him.
Description of Work: Freestanding Kitchen Aid ice maker Wanted to know if it could be repaired or if I was better off buying a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Richard O.
07/2013
5.0
appliance repair
  + -1 more
Very pleased with the repairs. Repair man arrived on time (in fact was early) and got straight to work. He found the problem and fixed sme wiring that had gone bad in the stove. All of it was done for a very reasonable price.
Description of Work: Repaired an electrical porblem with our stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Douglas R.
03/2013
5.0
appliance repair
  + -1 more
This was the second time we had to have the short repaired, the nut came off due to the vibration of machine. The first time was a little over a year ago, the repair was made and he did not charge for the visit as it had been fixed before. This was even with it being outside of the warranty for their work.
Description of Work: We have a dishwasher that had shorted out and needed to be rewired in the junction box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wilbur W.
11/2012
5.0
appliance repair, small appliance repair
  + 0 more
Everything was completed and works!
Description of Work: Great job! They have repaired my old microwave, ice maker, and stove. Very happy customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Judy F.
08/2011
5.0
appliance repair
  + -1 more
I spent about $150 on the job. I was very happy with them. They were professional and prompt. They had very good appearance. I would use them again in the future.
Description of Work: I used Captain Appliance LLC, six weeks ago. They looked at and repaired a dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    PO Box 252, Germantown, OH 45327

    www.captainappliance.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Captain Appliance LLC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Captain Appliance LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Captain Appliance LLC does not offer free project estimates.
    No, Captain Appliance LLC does not offer eco-friendly accreditations.
    No, Captain Appliance LLC does not offer a senior discount.
    No, Captain Appliance LLC does not offer emergency services.
    Yes, Captain Appliance LLC offers warranties.
    Captain Appliance LLC offers the following services: Residential & Commercial Appliance Repair - Dishwashers, Washers, Dryers, Freezers, Garbage Disposals, Ice Makers, Ice Machines, Microwaves, Ranges, Ovens, Cooktops, Refrigerators, Trash Compactors

    Contact information

    PO Box 252, Germantown, OH 45327

    www.captainappliance.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed