I gave him a deposit of $500 in advance and he told me he would be out to do the work. I never heard from him, so I eventually called him. I never heard from him and continued to call him about a dozen times. I sent him a registered letter that I didn't want them to do the work and I wanted my money back. About a week later he called me and asked if he would still like me to do the work. He came out and brought another person with him. They pressure washed my house first. He said he would be back the next day to do the painting. He didn't show up and I again didn't hear from him. About a week later I left him a voicemail that said if he didn't come back to pick up his materials that I would either sell it or have the city come pick it up. He then came back to get his materials and said he would be out the next day to finish the work. I said no I didn't want him to do the work and I wanted my money back. He said he would refund my money, which he has not.
Description of Work: The owner of this company worked for a company that installed a metal door on my house. The salesman for this company solicited me to paint the exterior of my home with his own company. Because of the quality and experience I had with the work on the door, I decided I was going to use them to paint the exterior of my house as well.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Thermal Pro USA LLC
wow he asked me to paint his door exterior trim and the back porch i powerwashed and prep all of it. when i got done there was rain everyday for a week i left my equipment there he thought i could paint in the rain. he canceled on me 3 times
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Service Categories
Exterior Painting,
Patios,
Sunrooms and Patio Enclosures,
Kitchen and Bath Remodeling,
Windows,
Siding,
Roofing,
General Remodeling,
Decks and Porches
FAQ
Thermal Pro USA LLC is currently rated 1 overall out of 5.
Thermal Pro USA LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Thermal Pro USA LLC does not offer free project estimates.
No, Thermal Pro USA LLC does not offer eco-friendly accreditations.
No, Thermal Pro USA LLC does not offer a senior discount.
No, Thermal Pro USA LLC does not offer emergency services.
No, Thermal Pro USA LLC does not offer warranties.
Thermal Pro USA LLC offers the following services: Commercial and residential roof, patio, siding, kitchen remodel, decks, sunrooms, windows & siding.