Get matched with top deck maintenance specialists in Gates Mills, OH

"The Gutter Boys installed gutters on my home and two years later we had an issue with water over running on a corner. Adam and his colleague were dispatched to assess the situation, which they determined needed a modification to the downspout. Additional material was expertly installed and the problem solved. After 2 years I offered to pay and they did not charge me for this, the door was wide open for them to take advantage. The communications with the office, Adam and his colleague was textbook professional. The craftsmanship was great and the response was immediate. I have extensive experience with construction projects and this team is second to none!"

"Deck Doctor recommended replacing my deck floor and top rails. During tear-off my old deck, they found a carpenter ant infestation, but still did not recommend replacing my spindles and railings. After 3-4 weeks of on-again/off-again appearances, my deck was completed. I did a walk-through inspection. The poor workmanship was readily apparent. Spacing was irregular and inconsistent. Floorboards were not nailed down and were spongy to walk on. Nails were rusty. Seams of boards were not inconspicuously placed, but were placed right in the middle of the floor, making it look unprofessional. Floorboards were of uneven lengths at the ends, causing fascia boards to not lie flush. Corners of fascia boards were not metered and corners did not match up. Floorboards were not secured to the sub-floor joists. Carpenter ants infested the spindles, which they said were fine. The whole deck had to be torn off. They charged me $7000.00 and now will not return calls or make it right."

"In general everything went pretty good. He was p[easant and did hiis work and we had no problems until the end. He had me buy some extra material and said he would return to install it.He hasn't returned and I have not been able to communicate with him. He does not return calls or emails"

"The project went extremely well. Adam and crew show up and work. They are very neat, and keep the workplace clean. Adam explains everything that they will be doing and goes over the expense of everything, in advance. I highly recommend this company."

"Very professional and knowledgeable. Will be using them for future projects."

"Excellent. Gage is very astute I'm his craft and trade, answered all my questions and stayed constantly in contact"

"HORRIBLE!!! I will no longer use Angie’s list because of this job. We are selling our home so we needed help quickly, I paid Kyle to come out to my home to move rocks from one bed to 3 other beds and flatten the area to make it level. He was to completely flatten out the bed and spread the rocks evenly throughout the other beds and clean them so dirt isn’t all over the rocks. When they came I also asked if they wouldn’t mind doing a little edging around the area they were working with and they had no problem adding that. I left out of town and when I returned I had muddy grass with big patches missing from the machine they rented machine they used. They did NOT know what a edger was, they laid a tarp on the grass and sprayed the rocks with a pressure washer then ran over the wet grass with their machine! I had a mud slide. The rocks were not all moved the area was not flattened and when they edged they overly edged and left a huge open area of no rocks. The area we had edged was completely flattened from the machine they used now the mud runs into our other bed. It looks like a mud slide. I had pictures sent to me while I was gone. I called Kyle and He agreed to come back out to fix the grass and fix what needed to be fixed to finish the job he also apologized for the job his crew did. He understood it was a horrible job. he promised to come back out and all he did was sprinkle grass seed on the bald spots. I paid him in full while I was gone in good faith When I returned I told him the job was unfinished and my lawn was destroyed. I now have to hire another company to fix what his crew destroyed I called very upset I explained he did a lot of work so I will pay what he did do but I wanted to compensated a quarter of what I paid and he now forwards me to voicemail! Since my return and the phone call I had with him he has not returned my calls and I am sent to voicemail!!! I did not ask for a full refund considering the job was not done. I just asked for a little bit of compensation. Considering my yard is DESTROYED!!"