The Glassman of Columbus

They are awesome. Quote was easy to get and on time. Window pane was a special order and when they had it ready called for a time to install. Troy and his assistant were on time and installed glass without any difficulty. Plan on having them replace screens in spring.

As part of the purchase of our home, it was negotiated that this company would replace all of the glass and balances in our windows. We scheduled a time after we moved in and they showed up with only half of the windows properly measured. After a second visit to replace the glass, they finally got around to replacing the balances in a third of the windows. This is the point the real issues started. After three months of calls and only a third of my windows working I've got no update on when the rest will be fixed. After two months of silence, I requested that the owner come out to make sure that everything gets properly ordered. That was a year ago. The owner came out and I haven't heard from them since. My windows still don't open and I'm out several thousand on them. The lack of communication from this company is astounding.

Service was great.They arrived on time. The first route they wanted to use, didn’t work. Workers immediately developed new procedure. It worked out . Plan on using the company again.

Very well. On August 22, 2018 I called the company and spoke to Chrystal, the boss, and got an appointment for the next day to give us an estimate. Dalton, the installer, called the next day to say they completed their other job early so they could come to our home earlier than the expected time range We were okay with them coming early. They gave us an estimate and since we agreed, Dalton told us he had a pane in the truck that would fit our window and that they could put it in right then, or we could call to make an appointment. We were too happy to have it done right away, so he and his partner got it in very quickly. The window looks great. We are very pleased and would definitely use them again.

I got three estimates. The Glassman was by far the most reasonable. There was a slight hitch in that the first time, they installed, one of the panes accidentally cracked. This delay didn't phase me in the least as there's no rush on repairs like this. Importantly, they did fast-track the repeat order, and the installation a week later was flawless. The most important facet of my experience was the relatively huge cost saving. One estimate was 35% higher, and the other was a full 50% higher than Glassman's, neither with a better guarantee.

We were very pleased. When the octagonal window showed problems, they responded quickly and were very efficient.

Excellent. This is second time I have hired them ( different properties ) and I would hire again They repaired 8 windows, 4 workers and done in one day :)

The lady who schedules the estimates was very professional and a good communicator! The estimator arrived at the agreed upon time and gave me a price for removing the old windows and installing new ones. He told me that it would take about two weeks for him to get new windows from the Manufacturer and another week to fit me into the schedule. He was true to his word. Great job from a good Company

Rod and his crew did an outstanding job replacing the glass in a large window that had a broken seal. Once they removed the glass, they found wood damage. Rod worked to help me find a carpenter that would repair the wood issues and coordinated their schedules so they could both be there the same day. Rod was excellent about keeping me informed. I would highly recommend this company.

They showed up when they said they would be here. Worked efficiently and cleaned up after themselves and called the opening where the bottom of the mirror sat. Very pleasant.

They did very well, the listen to my concern, and they also used a triple pane glass because that gives better sound proof glass.

These guys were great. I had an appointment set up before other glass repair companies had returned my calls. The customs built glass was done in 2 weeks. And installed by The Glass Man in less than a week after that. They were able to re-use the window glazing so they lowered my bill. And gave me a discount for being a Angies' List member. I will use these guys for every window repair that I will have. And they gave me a 10 year transferable warranty. Great work, good guys.

took a while for the door to arrive after it was ordered, but have no complaints. Would use them again.

Excellent response time, Excellent customer service! The staff were knowledgeable, courteous and professional. I would definitely recommend this company!

Double pane window, where one pane was broken. Needed to replace entire window.

It was perfect. The only problem they had was their supplier didn't cut right on the measurements so they had to send it back. But they made that right with us and the cost. We know that wasn't their fault, but appreciated the discount on the cost. All-in-all, everything went fine. I would recommend them to anyone locally that needs that type of work done. The local supplier offers a 5 year warranty on the glass. The Glassman doubles that warranty to make it 10.

did fine. window was not sealed correctly, I had to seal on my own. was loose in the window frame not exact size.

They were great and willing to work with our schedule. Definitely would hire again if needed.

When they ordered the windows, one of the windows came with a flaw in it, so they had to order it again. But they rushed re-orders, shortening the wait from two weeks to one, and called me on the day that it came and scheduled the second visit for a day after they received it.

I called Glassman and described my problem and e-mailed pictures of the broken window. He was able to give me a quote over the phone and set-up an appointment. The repairman came out on time, repaired the window in a good workmanlike manner and it did not take long. I recommend Glassman and I will use again.

the window replacement was great. the screen replacement on three sliding doors was terrible.

I left a message. They responded quickly and set up an appointment to check out the broken window. He arrived right on time. He measured the opening and was on his way in no time. He called later that day with the cost snd estimsted time frame for installation. He also sent an e-mail with the invoice. The window had to be ordered with an expected 2 week time frame until it arrived. The window was in in 7 days and was installed 3 days later! It looks great. The Glassman exceeded my expectations! Everything was great!

The process was very quick and easy. Everyone was very friendly and professional. The job was quick.

The Glassman is just great! They came to my home, gave me a fair estimate, set up a day for them to come out and they were very professional! The glass tech was very friendly and skilled! I will use this business again for any glass repairs I made need in the future.

Fair. One window is slightly small. One window was not glued in place because they "forgot". One window required a call to foreman to complete job. Foreman also glued window in place. Glad it didn't fall out. Unable to repair any balances.