Punch Out Plus LLC

Really well ... it was so nice to come home to a clean environment while the work was going on. I have used Punch Out Plus for just about everything over the last 18 years I've owned my home.

Dry ... with the external pump, we were able to get the basement cleared out for easy installation of the new pump.

I was at home with my wife when they came out and did it. I would use them again.

Although we are satisfied with the job that was completed, the estimate missed several boards that were rotting and were not replaced. Only after the job was completed, did we realize that 6 of the boards that should have been listed in the estimate, were not. It took several weeks for the job to get started, however Don did call and explain why there was a delay, so that was no big deal. Phone calls/emails were always returned almost immediately, so communication was good and they are very nice. I should have paid more attention to the estimate on which boards were going to be replaced, however they also should not have been missed in the first place. 6 boards just didn't start rotting in a few weeks since the original estimate. Don did come back out and take a look immediately after I reported this to them, and he provided another estimate for what it would take to replace the boards that were missed in the first estimate. However, at this point it was going to be an additional $600 to replace these 6 boards. Unfortunately, we had not budgeted for this, however could have if it was in the original estimate. Now we are stuck with 6 boards that still need replaced. They did do a good job on the work that was done, but unfortunately those additional 6 boards should have been in the first estimate. Had this not have happened, I would definitely recommend this company again.

I got the estimate from the Company that Mr. Britton referred me to and they are installing the rails in two weeks.

We're having them come back out to do a little bit more than we originally had planned to do, but going to go ahead and do. They've had electricians come out that we were very, very pleased with. They've had painters and then a carpenter. The subcontractors they've brought out have absolutely been good. They are very responsive and responsible. Everything is very clearly written down, printed out, agreed to: what they do, what is expected from us. They are very detail-oriented. Which is extremely necessary. There's not a question, at the end when they are asking for the pay, of "Oh, this is more; I didn't think we paid for this; you were supposed to pay for this; blah, blah, blah". Everything was written down. When there were changes made, the contract was changed. There were clauses were added in. Like, there were some extra things that we had the electrician do and that was added into the contract and explained to us what our costs would be and how much this is and how much that is. It's not like they do it and say, "well, the electrician had to stay an extra two hours". It's all done ahead of time and you are given the option to say, "Ok, let's go ahead and do it that way" or "Nah, I don't want to do it that way. Forget it". It's not just like you have to make a decision right then and there. They're coming back. He's already been back to check on some work and we're changing some doors out. He's already come and measured for that and getting figures together so we can do that. It's going as smoothly as remodeling and renovating can go. They're very relateable. Wheter you talk to Don, who is Punch Out LLC, or his wife Verona, they'll explain everything. They're not abrupt or quick. They want you to understand what is being done and why it's being done.

Well. The worker was efficient, pleasant. All work was done to my satisfaction

Excellent responsiveness and quality work.

Called to schedule for someone to come out to assess job and provide estimate. Provided information to them. They said they would call back later that day or the following day. More than two weeks later and no return call.

Very professional and did a great job.

Don was out here 3 times and took a great deal of time understanding what i wanted done. In the end he found out that Franklin County required the ceiling to be dry walled if we did the walls, which i really did not want to do. He is very professional and i would have liked to had him do the job but it did not work out that he could get his framers and that would have made the job take longer. I would highly recommend him though as he is very thorough and knowledgeable and pays attention to detail and wants to do a great job for his customers. I am sure he is a guy you can trust to do a good job for you.

Went very well. Bill was pleasant and professional. He arrived on time and went right to work. Did a very nice job! We were totally satisfied with railing and nice to have out sliding doors back. We will call on Punch Out Plus again.

They did a good job but they seem a little bit pricey.

Service was very professional. They were late arriving due to another job. Scheduled to arrive between 9-11 and arrived at 11:30, they did notify when on their way.

Was in and out of there within 2 hours, cleaned everything up and left me the leftover fascia piece in case we had another wind storm blow through.

Quite frankly, this is the highest quality work I have seen done by a contractor and it was at a reasonable cost. Unfortunately, I did not take a picture afterwords, but it was 100% perfect - unnoticeable. He is a professional handyman. He passed my test, and I've already lined him up for more work.

It took multiple attempts to get ahold of the contractor and setup a visit for a quote. They require a 6 hour window where they can call you whenever they want to come over so you either need to take vacation or be willing to miss work meetings that day just to get a quote. They quoted $400 (which they claim is after the 10% and $15 you pay to get the quote so it was really more like $455). Don't tell them you have Angie's list until after you get the quote!!! It was a mistake to pay for the quote; I thought it didn't matter because planned to use them but their quote came back 3 times what I was expecting so ended up doing the work myself. I was able to buy all the materials needed for $35 and did the work myself in half a day. I'm selling my house so just wanted the minimum done to satisfy the remedy request. I'm not sure if he added a bunch of unnecessary things or if his cost are just really high. Im a professional engineer so I feel I'm qualified to do this simple repair. I was hoping to not do it because I have two young kids and would rather spend my efforts on other things. In the end it wasn't worth my time or the downpayment.

It went well.Central Ohio Blacktop Co. performed the work . They arrived on time went straight to work and used high quality sealer. Our driveway looks greatI would definitely use this company again.

I called three companies and Punch Out responded with a written proposal. It was reasonable and I emailed it back. They called me the next day (Monday) and set up a time for Tuesday. Their workman (Bill) came on time and dug out the mailbox post and enlarged the hole. He reinstalled the post, put cement around the post and filled the rest with dirt. The mailbox is very straight and study.

All work done very well. Professional and attention to detail.

I called them on a Tuesday with the scope of work I needed done and said I was looking for someone to get to me by the end of the week. She seemed fine with that request, simply said so-and-so was out in the field and they would call me back. Finally I had to call them again on Friday. She said "you're the one that wanted the work done this week right?" I said yes but obviously that was out of the question now so next week would have to work. She answered by saying "oh we're booked out for at least a couple of weeks." Aaarrgh!!! If she had told me that on Tuesday I would not have wasted the entire week waiting for the return call that never came!

They did good work, I am pleased with the results. The challenge was finding time on their schedule to get the work done.

Don provided a timely estimate and work went smoothly. There were a few initial scheduling issues but once the work was started it was completed without delay. Don schedules out only two weeks at a time so as to avoid the nightmare of moving months of scheduled work around The work done was professional and seamless. They did a plumbing repair a beautiful drywall repair and the deck steps, well ,they are the cherry on top....beautiful! We are really happy with the outcome and will not hesitate to call on them again.

It was really easy to schedule an appointment for a quote. They charge $15, but take it out of your total. I know they are really busy, but I think there's an opportunity to either set expectations upfront on timing or to follow up more frequently through out the process. For example, it took about a month from when they came out to give me a quote before I received the actual proposal. Then it took another 5 weeks before they were able to come our and perform the work. The quality of the work is really good, and you pay for it. The guy who performed the work was really nice, professional and always came on time. He cleaned up after himself and I even had some random tomato plants that grew right in front of an area he was repairing and they were fine. The found some things wrong from the previous owners and fixed it for me as well.

It was really good. They were good getting here. Their work is always very good and the people they send out are always professional.