Punch Out Plus LLC

We had a couple things we wanted to change, and they were great about that. We are very happy with the results. Ultimately, we are getting what we wanted.

They were very professional and very satisfactory. They did an excellent job. They charge for it but they do very good work. It was a very good job on the roof deck. They used pressure treated wood on the roof deck that wouldn't tear so easily.They were courteous and polite. They accidentally knocked over one of my flood lights. They were honest about it and told me. They had to work out in a lot of heat because the deck faced east.

Everything went excellent. Don came out and gave me an estimate. They scheduled the work. They were in and out quickly. They did such a nice job and everything matched perfectly that I hadn't even noticed the job had been finished.

No work was performed, not even an estimate.

They were prompt to call us back to set a date for the estimate. It ended up being a week before they showed up for the estimate and they charged $20. It was non-refundable and the estimate came in higher than the rest. We decided not to use this company and go a different way.

I couldn't be happier! The guys were perfectionists and I didn't have to hang around and micro-manage.

The quotation was very professional and more detailed than others we received. I asked the company's owner about a pending dispute that I saw and Angie's List, and he was clearly agitated while discussing it, and it made me feel that it might be hard to work with him. He could have easily said that these misunderstandings happen from time-to-time, but instead went into a lot of negative detail regarding his customer - an elderly woman and her attorney son. After I reviewed his quote, there were areas where you have responsibility, and this company may charge you an hourly rate until you complete your portion of the project if they are on-site, and you aren't ready. Attempts to clarify through his assistant, Davina, while provided, led me to believe that this company was losing interest in me too. I decided not to go forward with this company.

This company was professional in the manner in which they answered and returned phone calls. They came on time to take a look at what I needed. Turns out the estimate was twice as much as I ended up paying for the job. My expectation was if I pay for an estimate, I get an actual documented estimate. Instead, they left me a phone message a few days later and said, "The work is $1500, which includes crediting you for the estimate charge and any Angie's List coupon you have." I specifically requested a breakdown of the addition for an electrical component and did not receive it. It sounded like a ballpark number with no specifics, which is frustrating because I paid money for it.

He didn?t give me any kind of written estimate, I had to get it over the phone after I called. About a week later I got a call from the office wanting to schedule the work which means they assumed I would take this bogus estimate. I felt he was really trying to take advantage of me as a woman, as if I was stupid and wouldn?t understand he was trying to gouge me on the price. When he was here he pontificated on his political views. He basically hates our new president and really exclaimed his bias, which I felt was unprofessional. I would not consider him in the future.

Don Britton came to my residence to give me a quote on remodeling my family room and doing some drywall work in some other areas of the house. He was prompt in getting back to me six days later with an estimate of $8700. I accepted his proposal but he said that he needed to make another inspection of my house to firm up the price before he would write up the contract. He said that he would have his wife call in a couple of days and schedule the inspection. When I didn't get the phone call I called them six days later and talked to Don's wife who said she would let him know I called. It's been over a month since that call and I haven't heard anything back from them. In addition to the lost time I paid $20 for the estimate!

Repairman came on time, did the job as requested, cleaned up after himself, and replaced damaged roofing. He was pleasant, and not intrusive. Very polite.

Overall, it went very well. The plumber was especially good.

They were great to work with. I would definitely hire them again.

We had already called Punch Out Plus and scheduled work for May 19. Then we had a small house fire that required immediate repair. I called Davina with my problem and was put on the schedule quickly. Rodney fixed all the issues listed above for 5-12 and we are so grateful. He even had time to put on the first coat of mud, which saved me lots of time. This man worked very hard and never really took a break. On May 19, 2010, Bill came out to do the work listed above. Bill got to work right away. He kept me abreast of how things were going and discussed issues he was facing. For example, I knew the door needed to be cut off on the bottom to clear the carpet and the top to clear duct work. However, a large gap was evident at the top around the door frame. He fiqured out a way to add a piece to the door jam which conceals the gap and doesn't allow the light the shine thru the gap. Changing the light fixture from a pull cord to a light switch required Bill to cut 2 small holes in the family room wall and ceiling to fish the wire thru. He repaired the wall and now it is ready for paint. He repaired the ceiling drywall with his texture brush and no one can tell there was a hole there! When I got the bill from the company, Davina included a personal note about an upcoming family event I told her about. I am very pleased with all the work they did and will be using them again in the very near future.

They scheduled immediately and called to confirm before arriving. Completed work in under an hour. Did a great job and threw in a small repair to the fountain hose. Provided tips for tear down in the fall. Would definately use them again. Also, less expensive than some other quotes.

He was pleasant, but couldn?t do what I needed done. He did give me a referral. He did give me a verbal quote for the drywall.

Bill is great. He cleans up after his work, takes all of the waste away and does as little damage as possible. The bathroom has wallpaper and he tried very hard to make sure as it could be repaired or replace. He is very considerate, polite and professional. He always explained what and why he was doing the work.

Not satisfied in the least. Was surprised given their overall rating. Maybe just office staff v. the workers.

Excellent service. I called them at 4pm, and Mike arrived at 5:15pm on the same day to handle the emergency. This was the first time we had used this company. The qoute Mike gave us equalled the invoice.

They were very professional and punctual. They showed up right on time and were happy to explain every step of the process. They went above minimum structure code level and even reinforced floor joists that were not really in scope for the project. they gave us pointers on what to look for when we install our hardwood floor and best practices.

They did not return my call. I could not get them out here, so I went with another company.

It went very smoothly. Everything was very straightforward. They have good, up-front communication skills. They delivered everything they said they would.

They did a very good job. In fact, I have never seen a drywall job done so well.

They were on time, punctual, very professional, and did an excellent job.

We are soooo very pleased with Punch Out. Bill did the most professional job. I told him that the best compliment was that you can't tell the work was even done - a perfect repair and a perfect paint match. Don and Davina are also very nice to work with.