L & L Hardwood Floors

L&L did such quality work on the floors in our new home, which were badly pet-stained and in need of some TLC. Linda was super responsive and able to squeeze us the same week we moved in. She told us ahead of time everything we needed to expect. Nick and his grandson were the ones who worked on the floors. They made quick work of the job and we were able to be back in our home within just a couple of days. Our floors are absolutely gorgeous! I am so glad we went with L&L and would recommend them to anybody.

Beautifully done. This is a family-owned company with high standards and ethics. They definitely know floors and were informative all along the process. I thought I had the right color selected and they saved me from the wrong choice by explaining and demonstrating what the colors looks like with the type of oak that I have. I explained what I wanted and they guided me (with my insistence, they make sure it's your choice) to the correct color and look. Finishing is with a much more durable oil poly rather than a water poly. We did the house in two segments which was fully accommodated. It looks like a new house - they took care of the little blemishes and details and I couldn't be more pleased. I'm actually sorry to see them go, they were fantastic and fun!

L&L refinished my hardwood floors last year. Very satisfied with the price & finished product. I did my research and got several estimates; L&L was by far the best price. Aside from price & service, it felt good to do business with good, wholesome people - Linda was responsive & very kind and it was a son, father, grandfather crew. First day the crew ripped out the old carpet/staples/etc. Then a day of sanding 2 rooms with closets, hallway, & stairs. Lastly, stain & 2 coats of poly; they mixed several samples to provide the desired stain color - looks great. The crew was very efficient; started Tuesday & done Friday. I also opted to have them install shoe molding (additional charge). Recommendation: they refinished the steps, but don't do the kicks/sides (stated in contract), so I had to do those myself afterwards. L&L should offer to do the kicks/sides for an additional charge, like the shoe molding. In summary: all around very happy with the price, how quickly they completed the project, & the finished product. Definitely will use L&L again for future projects and recommend to friends & family.

I requested a very specialized stain and they took the time to do it correctly and fixed an unexpected issue.

The two-man crew (later three-man) did a careful job of sanding down the aged flooring and replacing three damaged planks, then adding two coats of polyurethane finish. They cleaned up after themselves, so all I had to do was replace the furniture and admire my new floor.

The project went well from start to finish. Linda and I met at the property one day so she could measure and provide a quote. She explained that some really dark stains might not come up but they did. The company exceeded my expectations. The floors look fabulous. I worked with this company about ten years ago so I did not get other quotes. My goal was quality work (not low price) with no drama and that is exactly what they delivered. Great job L&L!

From start to finish a job that exceeded my expectations. Linda came out for an estimate and was so friendly and helpful. She did a great job of getting the work scheduled and went above and beyond to do that. This is a family business and they take great pride in their work and are very trustworthy. The men all showed up on time for the job, were extremely careful and professional and a pleasure to deal with. They also worked a very rough schedule to get the job completed. The outcome exceeded all my expectations and was simply lovely. The price was very reasonable for such good work. I would highly recommend L&L and wouldn't hesitate to use them again.

They did a great job and I would recommend their service to everyone.

they did a beautiful job. all went exactly as described. staff was all very friendly and responsive.

It went very well. The final result could not have made us happier.

Outstanding work done by the team and for a price that was significantly better than their competitors. This is the second time I've used L&L and they do not disappoint. The sanders they use make a bigger mess than some other companies (so you'll want to factor clean-up time into your expectations) but the quality of the flooring is fantastic. Would certainly use them again in the future.

Linda and her family are fantastic. They did an amazing job refinishing our floors! Linda came out and gave us a quote to both refinish our kitchen floor, and also install new hardwood in two additional rooms. She listened to what we were looking for, and made valuable suggestions about design and blending our existing hardwood with new. We decided to do the project in two stages. Not only was their quote extremely reasonable, but they were able to complete the job the very next week. We plan on having L & L back in a couple of months to complete the additional rooms. I would HIGHLY recommend them for any hardwood flooring needs.

Linda came to my home, measured, and gave me an estimate. I called to schedule, which was a couple of months out. About a week before the work was to be done, I got a reminder email. The team showed up when they said they would, and did a very good job. We stayed out of the house for 5 days. They were able to get up pet stains, scratches, and also patched nail holes. They also helped get the stairs to stop squeaking.

L&L was great! Family operation with 3 guys (3 different generations) who came out to refinish my floors. Linda handled the quote, communication, and billing. They arrived on time on the scheduled day, finished the job in the time promised, and the floors look great (for 100 YO floors with some pet urine damage). Price was very good. My only suggestion for improvement would be communication - difficult to get a hold of on the phone and a little slow to respond to emails. Partly my fault, as I have a hard time taking phone calls with my work, so we played phone tag a bit. Overall - highly recommended and I will use them again if I have any future HW flooring needs!

They did a wonderful job. The floors came out great. Very considerate since I had to remain in the house with my two dogs. Would highly recommend!!

No better company in the area! Linda is wonderful and they deliver the highest level of service and quality workmanship!

We had a very short time period to get the floors at our house refinished as part of getting the house ready to put on the market. We did not think it would be possible to have them refinished, since we had three weeks until our open house. I called Linda at L & L since we had used them previously and I explained the situation to her. She said that the company was scheduling out 3-4 months but they had another job that was going to be finished three days early and none of their other clients would work into the schedule. So 8 days after I called, the floors were completely done. They did a great job, were prompt, kept the mess to a minimum and the floors were beautiful. The price was very reasonable and the guys who did the actual work were very personable. I would recommend them to anyone wanting to have their floors redone.

Linda was a little hard to get a hold of at first so we played phone tag for a little bit but, once I did get to talk to her, I was pleasantly surprised at how nice and down to earth she was. She came over a few nights later to do the estimate and then she sent me an email with all of the specifics. We decided to use them because the price seemed really reasonable and my friend had used them before in 2 of her houses. Linda's husband, son, and grandson came to do the work a few weeks later and they did as they promised; The floors and stairs look great! We will definitely use them again.

Wood was delivered days earlier and staff arrived on time and was professional. . Installation was completed in one day as promised.

They weren't bad, but they weren't as good as another contractor that I used.

We first contacted Linda to get an estimate for removing the carpet and having hardwood floors installed in our living room and dining room, and to remove the carpet on our stairs. When she came over, she listened to what we wanted to do and explained what they could do for us. We already have hardwood flooring in our foyer, and we wanted to match that as closely as possible. She discussed possibilities on what to do with the stairs. We could either have them sanded and stained, or have the same wood put on the stairs that we were having on the floors. We had not fully decided what we wanted to do, so we wanted to think it over for a few days. After that time, we had more questions, so we asked her to come over again. When she did, she brought floor samples for us, and very patiently answered all our questions. After that visit, we decided to go with her company to do our floors. We also decided to have the stairs sanded and stained. It took a few days to get in touch with her to let them know, but once we did, she gave us a tentative schedule for the work, and for when the wood would be delivered to the house. The wood was delivered on schedule, and the workers came over a few days later. They were very friendly and professional, and did a great job. One issue we ran into was when they took the carpet off the stairs, they found the stair kick plates were not wood, so we had to make a decision on what to do. We ended up having the put wood on the stairs that matched the wood on the new floors. When everything was done, the floors and stairs looked great. We are very happy with the job that was done and with our new floors. The only negative over the whole process was that it sometimes took longer than we would prefer to get in contact with Linda, although that is a minor detail. Overall, we are very happy with them and would hire them again.

Reached Linda and scheduled an estimate for Monday, September 15th. She was able to get the estimate to me the next day as promised. Their quote was tied for the lowest of 5 quotes provided. Linda was extremely friendly and professional throughout our communications and while at the house for the estimate. The only thing that didn't work out was scheduling which by no means was their fault. We were on a short deadline and another well rated Angie's List provider was available on short notice due to a cancellation. When I notified them I was able to schedule elsewhere, I was shocked to get one of the most kind emails wishing my family well. I will certainly recommend them to others

The communication with this company is incredibly difficult! Securing a date was impossible! It could have been that our job was too small to be of interest to them, but I wish they would have just stated so instead of being strung along with indirect and confusing emails!

Difficult to communicate with regarding quoting and scheduling work. Actual work done was great! Some holes and spots could have been filed in before sanding but work performed looks great! I will be using them again in the future and I would recommend L&L to anyone!

L & L is a family business and they do know their business. Linda does the business side and her husband, son, and grandson did the work. Their estimate was very reasonable and they were very clear that they didn't move furniture nor plastic/tape the areas. They were very prompt, neat, and efficient. They were able to match the floor color and could tell what the previous floor person had done and why it was wrong and why the poly was peeling. The floors look fabulous! I will be having them do the other floors this year.