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Fox Pool Service

Pool and Spa Service, Pool Sales Construction and Installation

About us

We've been working in the field for 7 years. We're committed to returning calls and being in communication as much as we can for our customers. We're confident that there won't be issues when working with us.

Business highlights

8 years of trusted experience
Women Owned & Operated
Emergency Services Offered

Services we offer

Service/repairs

Services we don't offer

Do not build new pools

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10 percent

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.518 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
0%
2
6%
1
17%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.4
responsiveness
4.6
punctuality
4.4
Showing 1-18 of 18 reviews

Joyce S.
06/2021
5.0
pool cleaners
  + -1 more
Fox Pool Service has been wonderful to work with. Always prompt, professional and knowledgeable. Love supporting a local, female owned business. I will continue to use them for all of our pool needs!
Description of Work: Pool liner installed, open and close pool at start and end of season.
Rating CategoryRating out of 5
Yes, I recommend this pro

Emily M.
06/2021
1.0
pool cleaners, swimming pools
  + 0 more
One star is too generous for this company. Terrible work, terrible quality and worse people. Save yourself the hassle and hire someone accredited on the bbb.
Description of Work: Pool liner installation

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,000

Response from Fox Pool Service
Your liner came out which happens sometimes. We literally came the next morning and fixed it which took 2 minutes. Why don’t you post a picture of that? Oh wait cause you assaulted my employee that I have on video because you were drunk. You are ridiculous and are acting like a child. I’m sorry but the customer is not right in this case

Jerry W.
06/2021
5.0
pool cleaners
  + -1 more
We have had 3 other pool liners installed since we opened this pool in 1983 and we have never had such a good installation. They are very professional and courteous. Everything was done very well. We are so pleased with the job they did. We couldn't recommend them more highly.
Description of Work: A New pool liner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Lynn S.
03/2021
1.0
pool cleaners
  + -1 more
Never heard a word
Description of Work: Design and build a new pool

Rating CategoryRating out of 5
responsiveness
1.0

Yes, I recommend this pro

Response from Fox Pool Service
I am sorry we don’t build pools here. Angie’s list was suppose to take it down. Also I was on vacation

James W.
11/2020
5.0
pool cleaners
  + -1 more
Perfectly will use again in spring opening.
Description of Work: Cover and winter prep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Linda S.
10/2020
5.0
pool cleaners
  + -1 more
Returned call and showed up timely
Description of Work: Pool close

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Landon Y.
10/2020
5.0
pool cleaners
  + -1 more
Fox Pool did a good job getting our pool closed up for the winter and helping us understand anything else we'd need to do. We'll look to use them to open next spring.
Description of Work: Pool Closing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan B.
09/2020
5.0
pool cleaners
  + -1 more
It takes 2 days for this size pool to be taken care of which we were informed of. Fox Pool Service has a good team of people to do this work. I would definitely hire them again.
Description of Work: Tearing out 20 x 40 inground pool liner and replacing with new, arranging water to be brought in and closing up pool for the winter. She answered all of our questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Eric G.
07/2020
5.0
pool cleaners
  + -1 more
I recently purchased a home with an inground pool, but had no clue how to take care of it. A representative from Fox Pool Service came out to clean the pool and check the chemicals. It was a very hot day, but she took her time answering my questions and explaining the basics of pool maintenance to me. When she was finished, the pool looked amazing and I had a much better understanding of the basics of pool care.
Description of Work: pool cleaning and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Don B.
07/2020
1.0
pool cleaners
  + -1 more
They never contacted me.
Description of Work: above ground pool liner replacement

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Fox Pool Service
I am sorry I didn’t contact you it is impossible to respond to everyone. I wish we could but we can’t. I hope you find what you need.

Greg F.
06/2020
2.0
pool cleaners
  + -1 more
Charged $65 just to look at the job and then never provided a quote. Will not return calls for 3 weeks now.
Description of Work: Install plumbing for pool heater

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


Response from Fox Pool Service
Hi [Member Name Removed], I am sorry you are dissatisfied with us. I do remember you saying you were not in a hurry and I haven’t received any voicemails from you. The pool business has been extremely crazy this year with everyone being home. I hope find what you need. If you would like to discuss this you are more than welcome to reach out. Thanks

Lee D.
03/2020
5.0
pool cleaners
  + -1 more
Excellent job.
Description of Work: Swim spa drained, cleaned and refilled with the appropriate chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benita P.
11/2019
5.0
pool cleaners
  + -1 more
It was excellent. She was efficient, she showed up when she said she would going to and she diagnosed the problem we were having and took care of it.
Description of Work: They did weekly maintenance and installed a new pump in my pool and they closed my pool for the season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rebecca J.
06/2019
5.0
pool cleaners
  + -1 more
Amazing professionals. Offered a lot of good advice on what you need to do with no pressure selling but they were so great I hired them to do the work anyway. Super responsive and work with your timeline and schedule.
Description of Work: Pool opened and sand in filter changed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael M.
06/2019
5.0
pool cleaners
  + -1 more
Wonderful. They did a great job and the yard looks fantastic. They were on time and worked very hard to remove the pool. Very professional!
Description of Work: Removed in ground swimming pool and refilled the hole.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

John R.
05/2019
5.0
pool cleaners
  + -1 more
Perfect! Highly recommend...very quick service, responsive, professional. Have used multiple times now!
Description of Work: Pool Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John R.
05/2019
5.0
pool cleaners
  + -1 more
Absolutely perfect. Fox was extremely quick and responsive, and completed the job during the initial visit since it was an easy fix. Very happy with the results and would highly recommend!
Description of Work: Fix pool liner that had come out of track
Rating CategoryRating out of 5
Yes, I recommend this pro

Deneke O.
05/2019
5.0
pool cleaners
  + -1 more
Patty was extremely friendly, knowledgeable, and thorough. It matters to her that the job is done right and her pricing is very fair compared to other pool companies.
Description of Work: Pool cleaning and replacement part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    Candy lane, Galloway, OH 43119


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    Fox Pool Service is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Fox Pool Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Fox Pool Service offers free project estimates.
    No, Fox Pool Service does not offer eco-friendly accreditations.
    No, Fox Pool Service does not offer a senior discount.
    Yes, Fox Pool Service offers emergency services.
    Yes, Fox Pool Service offers warranties.
    Fox Pool Service offers the following services: Service/repairs
    Do not build new pools

    Contact information

    Candy lane, Galloway, OH 43119


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM