This company came and assured us they could fix our ice maker and took our service fee money. Then completely lost communication with us, we called and checked in about a month after no answer, then at the 2 month mark they sent a technician out with the WRONG PART blaming Samsung, we then waited another 6 months with calls back in forth, again always blaming Samsung and the part department. We went with another company that fixed out fridge. Don't waste your money they will take it and then not provide the service they promised.
Description of Work: Fridge Repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Grover M.
10/2017
1.0
appliance repair
+ -1 more
Tech came, diagnosed problem, (August)charged $64.00 service call, said he ordered parts, claimed parts broken from Samsung. Called Samsung, this outfit not a Samsung authorized company. Mike does not return calls. (Late October) Had to call another company, another service call charge($84).
Description of Work: Fix refrigerator
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Randall P.
08/2017
5.0
appliance repair
+ -1 more
The work was super, the price was very reasonable
Description of Work: Fixed dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda M.
12/2016
5.0
appliance repair
+ -1 more
Mike the tech was very professional, prices were great, he took his time, and my unit was repaired. I have had several persons out to my home to do service for me over the years but i must say this was far best the greatest service i have ever had he truly knows what he is doing and will be doing all of my services!
Description of Work: My stove surface light was staying on
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Doug M.
12/2016
5.0
appliance repair
+ -1 more
Mike was my service techs name. Mike was friendy.l, punctual and fast. Even just had general conversation with him while he worked.
Description of Work: My refrigerator would not cool down but the freezer was working just fine. Apparently it was some blockage.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
City Appliance is currently rated 3.4 overall out of 5.
City Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, City Appliance does not offer free project estimates.
No, City Appliance does not offer eco-friendly accreditations.
No, City Appliance does not offer a senior discount.
No, City Appliance does not offer emergency services.
No, City Appliance does not offer warranties.
City Appliance offers the following services: Appliance Repair - Dishwasher, Ranges, Washers & Dryers, Microwaves, Refrigerators & Freezers