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Roof Medic

Roofing, Skylights

About us

Roof Medic is a Full Service Roofing Company. We specialize in full or partial roof replacements, roofing repairs and rook leaks. We have won the Angie's List Super Service Award 9 years running and are a BBB A+ Member. We love our customers and the referrals they give us. We recognize that they are the reason that we are in business. We offer financing and take Visa, MasterCard & Discover. "Get The Truth About Your Roof!" Call us Today! Additional DBA: Leak Medic Senior Discount: 5% not to exceed $500, Must present at time of estimate

Business highlights

16 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roof Inspections, Replacements, & Repairs. Roof Leak Diagnosis. Siding Replacements & Repairs, Gutters & Skylights. Storm Damage Insurance Restoration

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5% up to $250

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0288 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 101-125 of 288 reviews

Rebecca P.
11/2016
5.0
roofing
  + -1 more
We were very pleased with their service. My dad also had them do work on his roof.
Description of Work: Roof Medic replaced our roof. The next year we had them replace a roof on our Florida room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yoko C.
10/2016
5.0
roofing
  + -1 more
I liked them a lot. It's a small company but the owner was very attentive. He did all that I asked for them to do. It was very satisfactory. My interaction with them was fine. The work was good. Quality was excellent.
Description of Work: They replaced the whole roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Patrick M.
10/2016
1.0
roofing
  + -1 more
They did not come back and do the work. Said that we would call me back, he never returned my calls. Updated 2/10/2017: He called and wanted me to change this review. He asked what the problem was and I explained that after he finally came out he never responded. I told him that was not very good customer service. He again asked me to change my review. I declined and told him he was unresponsive and to me that is worse than doing bad work. I told him that I had originally called him because he had good reviews and he again asked me to change my review. I again declined and at that point he said "f*** you." Even more reason for me to leave my review as is. This is not a way to do business.
Description of Work: Came and gave me an estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Response from Roof Medic
We do have record of performing work here in January of 2010 but can find no record of ever returning in 2016. It would of likely been me personally and I have no memory of it. I do apologize if it was me. Hope you were able to remedy the situation. Sincerely, Tony West

DAVID R.
10/2016
5.0
roofing
  + -1 more
It was very good, they were very efficient. We had a couple of shingles missing which they replaced and tore out some bad spots on the roof. I thought it was a fair price, and they were here when they said they would be. They did a nice job.
Description of Work: Roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jack R.
10/2016
5.0
roofing
  + -1 more
Roof Medic's service went just fine. Nothing stood out with the experience either good or bad. There's nothing they could have done differently to make the experience even better. Well, I said it was over a year ago, so the memory is long gone. We were trying to sell the house and there was work that needed to be done or we're in a hook to do in this contract. Definitely an A for responsiveness. Very good punctuality.
Description of Work: Roof Medic did a roofing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DON & PATTY A.
10/2016
5.0
roofing
  + -1 more
Roof Medic did fine. I got a good roof- it's a new roof, so that's all that counts. The job they did was fine.
Description of Work: Roof Medic totally replaced the roof.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary B.
10/2016
5.0
roofing
  + -1 more
Roof Medic was good, everything was really good. They contacted us quickly, you know, after we had called about the initial estimate. They came out quickly and the owner was professional, friendly.
Description of Work: Roof Medic did a minor roof repair. There was a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL M.
10/2016
5.0
roofing
  + -1 more
Roof Medic's service is great but I called them back saying I need an additional work and they've not called me back, so, that just seems really weird to me but the work they had done quite a while ago, I guess, almost a year ago, was good. The guy that came out was super willing to help out and he tried to sort out the problem and he was serious in getting it done.
Description of Work: Roof Medic put a cap on a vent on the roof because that's where the bats might be coming into.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

GAYLE S.
10/2016
5.0
roofing
  + -1 more
Very well. On time as promised. Clean-up was also great. Have a friend who processes claims for an insurance company. He read the contract and climbed on the roof to inspect it. He assured me that everything was done well and according to the contract. Company was also lower than other estimates.
Description of Work: Replaced roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenna M.
10/2016
5.0
gutter cleaning, skylights
  + 0 more
It all went very well. The owner worked with me to get the repairs done as soon as possible even though I had to be out of town during much of the critical time. It was all done efficiently and I've had no further problems.
Description of Work: One skylight leaked. It was replaced along with an identical one that I thought might leak in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Lori S.
10/2016
5.0
gutter cleaning, siding
  + 0 more
Excellent from the first appointment!
Description of Work: I had set the grill too close to the house and melted the vinyl siding. After a few days of research, Roof Medic was able to find a decent match for the gray siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John V.
10/2016
5.0
gutter cleaning
  + -1 more
They did an exceptional job at a fair price and cleaned up well. I was very impressed when they inspected the roof thoroughly, found a leak around the chimney peak that was causing ceiling damage, and recommended a cap to be installed. No other bidder found this leak. He also recommended metal valleys to be installed that would not accumulate debris from our tree like the "california-cut" others were planning to do. They even removed and re-installed my gutter guards.
Description of Work: Roof replacement with GAF lifetime dimensional shingles and install chimney cap (stainless steel) on a 1700 sqft two story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,025

Kevin A.
10/2016
5.0
roofing, skylights
  + 0 more
Full tear off and re-roof went great and fast. Changed the way the venting works and our loft is much cooler when it is hot out. Could not of gone better.
Description of Work: Needed a complete new roof on our home and skylights replaced. Got quotes and talked to 5 companies. Roof Medics gave a competitive bid and was very very responsive. Owner did all follow up and was there on and off with the crew working at our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
09/2016
5.0
roofing
  + -1 more
Great, both owners showed up, very professional, seen exactly what the job needed, pinpointed in less then 5 minutes after showed they showed up. Very impressed.
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith G.
09/2016
5.0
roofing, siding
  + 0 more
Tony was able to diagnose the issue as a leak due to a the rain drainage in an upstairs window. He was able to pull the siding off and devise a great solution without the expense of getting a new window. Even after a lot of hard rains, no leak...so glad I found this company! Like every industry, roofing companies have specialties. I don't think you can find a more experienced company for roof leaks than this. They have seen it all and can diagnose and fix roof leaks where others couldn't.
Description of Work: I had a roof leak and no one could seem to determine the exact cause. I called Roof Medic, Tony West, and he agreed to look at it and was out within a couple days. He even was able to look at it when I was at work which was very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

James P.
08/2016
5.0
roofing
  + -1 more
Showed up on time and promptly diagnosed and fixed the problem for me.
Description of Work: Fixed roof vent leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD E.
07/2016
5.0
roofing
  + -1 more
The Roof Medic did a great job. He came out to review the job, provided a few options to consider, as well as helped us pick out a shingles style and color that would look great on our home. Tony is a no pressure kind of guy. It was refreshing to work with someone that was more interested in you getting exactly what you wanted vs. making a fast buck. I would highly recommend Tony and Roof Medic
Description of Work: New roof installed on our 32 year old home in Dublin. We were getting ready to put the home on the market and needed to have the work done quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

JANICE S.
07/2016
5.0
roofing, chimney repair
  + 0 more
Great! No further leaks. Tony was extremely nice.
Description of Work: Roof leaks repaired Chummy sealed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael S.
04/2016
5.0
roofing
  + -1 more
Although the roof was only 12 years old, we had experienced other problems with the roof and decided to proceed with necessary repairs and at the same time replace the entire roof. Tony, did everything he said he would and in a very timely manner. His workmen were careful with everything and very neat. All debris was kept cleaned up and the entire job was completed in one day. Tony was available at all times by cell phone and he came next day to inspect the entire job and to be certain that everything was done to both his and our satisfaction. We were very pleased with his work and would not hesitate to use his company again.
Description of Work: Initially Tony came to inspect the roof for a leak that had occurred during a recent heavy rain storm. Upon inspecting the roof he discovered a problem with a transition area where a newer roof, which was added during a remodel, was not smoothly attached to the previous roof causing an area where rain would pool and under the right weather conditions would leak into the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

Susan M.
03/2016
5.0
roofing, siding
  + 0 more
Tony was on time. He thoroughly inspected the attic, soffits, and furnace for possible problems. He provided an understandable explanation of what he was doing and why, as well as determining possible repairs.
Description of Work: Evaluated the soffit and attic ventilation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Todd H.
10/2015
5.0
roofing
  + -1 more
Tony and his company did a great job! I had contacted Roof Medic previously to stop birds from getting in my attic and I was impressed with the service then. So when it came time to have my roof replaced, I contacted Tony. Tony helped us with the entire process and his inspector worked closely with my insurance adjustor to get the proper repairs approved. There was one small issue that was discovered afterwards, that may or may not have been caused by his team. When I called Tony to discuss, he immediately scheduled time to come back and fix it. I think most contractors would have argued with me or required proof that it was their fault. Tony just explained how it might have happened and fix it without charge or a hassle. Definitely the best contractor that I have ever dealt with since moving to Pataskala!
Description of Work: Replaced entire roof surface after store damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

James W.
10/2015
4.0
roofing
  + -1 more
It worked out very well. They were a little bit tough to get in contact with.
Description of Work: We used Roof Medic.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Mary Anne and Bob F.
10/2015
5.0
roofing
  + -1 more
Tony West, the owner, was fantastic! He answered all the multitude of questions during the inspection and the free estimate. He was always patient and kindly welcomed all our thoughts and further questions also on the second visit before we choose his company to do the new roof. No wonder they have a 99% on Angie's list. The crew leader also answered all questions that my husband had during the tear off process and total installation. The quote was fair and one of the best we received. Tony was there every day to monitor the process. They cleaned up after working here every day. We would use them again for sure and recommended them highly.
Description of Work: Removed all three layers of the old roof shingles and fully installed a new roof and did any repairs needed..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

Wayne M.
08/2015
5.0
roofing
  + -1 more
We obtained bids from three of the best roofers in the area. While all three were impressive, Roof Medic was the clear winner. Tony, (owner of Roof Medic) really went the extra mile to find a unique drip edge that is compatible with the unusual fascias on our house. He was also there at the start of the job to instruct the crew on the issues pertaining to our house. The crew was very skilled and hard working. They did an excellent high quality job, and thoroughly cleaned up when they were done. Dave (project coordinator) came by the next day to check things out and to make sure we were pleased with the work. And Tony did the same thing a few days later. We are very pleased with our new roof. It looks great, and we know it was done properly.
Description of Work: Removed old roof, replaced hat vents with ridge vents, replaced sheathing and flashing where needed. Installed new roof, and cleaned up at job completion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,180

Daniel C.
08/2015
5.0
roofing
  + -1 more
Company offered honest assessment of repair. No pressure sales. Offered competitive price. Great job done in one day.
Description of Work: Complete tear off of 2 layers of existing roof. Replacement of rotten sheathing and fascia. New shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Contact information

5581 Plumb Rd, Galena, OH 43021

http://www.RoofLeakSpecialist.com

Licensing

Bonded

Insured

Licensed*

Trade License Number
HIC 4578
Trade License Expiration
11/24/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Skylights

FAQ

Roof Medic is currently rated 5 overall out of 5.
Roof Medic accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Roof Medic offers free project estimates.
No, Roof Medic does not offer eco-friendly accreditations.
No, Roof Medic does not offer a senior discount.
Yes, Roof Medic offers emergency services.
Yes, Roof Medic offers warranties.
Roof Medic offers the following services: Roof Inspections, Replacements, & Repairs. Roof Leak Diagnosis. Siding Replacements & Repairs, Gutters & Skylights. Storm Damage Insurance Restoration

Contact information

5581 Plumb Rd, Galena, OH 43021

http://www.RoofLeakSpecialist.com