Mid Ohio Hearth Products

Called immediately after opened project. Scheduled appointment within 24 hours. Showed up at scheduled time and completed project to my satisfaction

Fantastic customer experience !! The work done exceeded my expectations !!!!

The employee arrived early and completed his work in an hour. Throughly understood the situation and completed the repairs. Cost was as quoted.

Fast and friendly

From my first call to them to schedule a service visit to the tech (Shaun) visit and work on our fireplaces, Mid Ohio Hearth Products was amazing to deal with! I would highly recommend them for reasonable, reliable and honest service. In my case, I had contacted another business first who sent a tech out and without spending more than two minutes (no exaggeration) looking at my fireplace, he said I would need it completely rebuilt. He quoted me thousands of dollars. Because I was skeptical about that companyâ s honesty, I got a second opinion with Mid Ohio Hearth. Thank goodness I did because they came out and fixed the problem for a minuscule fraction of the other estimate (basically just charged me the service call fee). So honest and reasonable. I should have called Mid-Ohio Hearth first. They will be my first call if I need anything in the future.

I was satisfied with the work completed. The repairman came at the correct time. He was knowledgeable and efficient. The only con is that I felt the charge was a bit high. But, I would recommend this company because the problem was taken care of.

Prompt efficient courteous and neat

I scheduled 12 homeowners on the same day. Absolutely no complaints.

Very knowledgeable

Prompt, courteous efficient and neat

Top quality employee was sent to us. Great guy, chatted about what he was doing so he helped explain the issue and what to do to prevent issues going forward. I was satisfied with his work and thought he was done. He was a perfectionist and felt the flame could be better so he took it apart again to make it that little bit better. Took a lot of pride in his work. Side note- when searching for service on this fireplace service the top search engine company quoted me thousands stating it needed a full rebuild. $155 out the door here and it works like new. Wish I remembered the other companies name for you to stay away from.

Same day service Friendly

Honest people

They were exactly on time, diagnosed the issue and corrected it. Recommended things to watch for as our unit has some known bugs but didn’t push anything that wasn’t needed. Very professional and friendly. We’ll definitely use them again!!

Arrived on time. Very professional and neat. Reasonably priced.

Eric is a class act. He knows his stuff and the customer service was impeccable.

Absolutely excellent work and customer service. Cannot recommend these folks enough!

They were prompt, friendly and very professional! Highly recommend!!

Excellent customer service and work ethic. Will use and recommend these professionals for all fireplace needs.

Good guys. Honest and straightforward

Very knowledgeable and personable. Quick response time and arrived on schedule. Highly recommend

Very helpful, prompt, knowledgeable and squared us away. Great company

Very good. Extremely professional from start to finish

Gas fireplace working properly now and looks like new. Eric was great.

They stand by their work.