Locally owned & operated. Uses subs. Initial service charge fee $59.95 which includes checkout time and any return trips. Any parts required and a flat labor rate are extra. Estimates given before any work started.
THEY DID A REALLY GOOD JOB, WE CALL THEM THE NIGHT BEFORE THEY CAME OUT. THEY WERE VERY PROMPT AND PROFESSIONAL
Description of Work: REPAIRED THE REFRIGERATOR, MOTOR ON COMPRESSOR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
Susan L.
09/2002
5.0
appliance repair
 + -1 more
AFTER CALLING THEM IN THE MORNING, A REPAIRMAN CALLED ME 15 MINUTES LATER TO SAY THAT HE COULD COME OUT THAT MORNING. THEY WERE AT MY HOUSE WITHIN 2 - 3 HOURS AFTER I CALLED.
Description of Work: I NEEDED A REPAIR SERVICE DONE ON MY WASHING MACHINE. JIM WAS VERY THOROUGH AND HONEST AND TOLD ME THAT IT COULD COST UP TO $300 TO REPLACE THE PARTS NEEDED. SINCE IT WAS A 14 YEAR OLD WASHER, I SAID THAT I WOULD INSTEAD BUY A NEW ONE AND HE GAVE ME RECOMMENDATIONS ON SHOPPING FOR ONE. I ONLY HAD TO PAY THE SERVICE CHARGE. VERY KNOWLEDGEABLE IN HIS WORK.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Dan S.
09/2002
5.0
appliance repair
 + -1 more
THE ICE MAKER WAS STILL NOT FUNCTIONING AFTER THE FIRST VISIT. THEY CAME BACK OUT A SECOND TIME AT NO EXTRA CHARGE AND FIXED IT.
Description of Work: FIXED REFRIGERATOR DOOR AND ICE MAKER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tom G.
09/2002
5.0
appliance repair
 + -1 more
INVESTIGATED AND FOUND BROKEN BELT ON DISHWASHER, MADE THE REPAIR AND FIXED A COUPLE OF OTHER PROBLEMS (SOAP CUP AND BOLTS TO HOLD DW IN PLACE). TESTED OUR WALL OVEN AND FOUND THAT THE PART COSTS ALMOST AS MUCH AS A NEW OVEN. GAVE GOOD ADVICE ON DISHWASHER.
Description of Work: REPAIRED 20 YR OLD MAYTAG DISHWASHER THAT WOULDN''T DRAIN. DIAGNOSED PROBLEM WITH OVERHEATING WALL OVEN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
DICK S.
08/2002
5.0
appliance repair
 + -1 more
CAME OUT WITHIN 2 HOURS OF CALL FOR SERVICE. VERY FRIENDLY. MADE RECOMMENDATIONS OF THINGS WE COULD DO TO PROLONG THE LIFE OF THE DISHWASHER.
Description of Work: REPAIRED DISHWASHER FLOAT THAT WOULD NOT LET DISHWASHER FILL WITH WATER
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
DICK S.
08/2002
5.0
appliance repair
 + -1 more
CAME OUT QUICKLY. BECAUSE IT WAS THE DAY BEFORE THE 4TH OF JULY, HE GOT THE PART QUICKLY AND INSTALLED IT SO WE WOULD HAVE ICE FOR ENTERTAINING ON THE 4TH.
Description of Work: REPLACED ICE MAKER.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JOHN & NILA L.
07/2002
5.0
appliance repair
 + -1 more
WE WERE ALSO ABLE TO GO TO WORK AND JIM CALLED WHEN HE WAS READY TO COME SO WE DIDNT HAVE TO TAKE OFF HALF THE DAY OF WORK TO WAIT FOR THEM TO ARRIVE.
Description of Work: WASHING MACHINE WAS OVERFILLING. JIM CAME AND FIXED THE PROBLEM AND CHECKED THE REST OF THE COMPONENTS OF THE MACHINE. HE WAS ALSO VERY HELPFUL IN TELLING US THINGS TO DO TO EXTEND THE LIFE OF THE MACHINE, AS WELL AS SIGNS TO LOOK FOR IF SOMETHING IS GOING WRONG. HE WAS VERY PROFESSIONAL AND EXPLAINED EVERYTHING HE WAS DOING. THE MACHINE IS 15 YRS OLD AND WE THOUGHT THEY WOULD TELL US IT WAS TIME TO BUY A NEW MACHINE. HE CAME THE SAME DAY WE CALLED, FIXED THE PROBLEM AND WAS OUT THE DOOR IN LESS THAN AN HOUR. WE WILL DEFINITELY USE THEM AGAIN IF WE NEED THAT TYPE OF SERVICE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127
ROBERT B.
07/2002
5.0
appliance repair
 + -1 more
VERY HELPFUL, PROFESSIONAL AND INFORMATIVE LET MEMBER KNOW THAT APPLIANCE WAS NOT REALLY WORTH FIXING JUST LET HER KNOW THAT SHOULD GET A NEW ONE, EASY TO TALK TO AND DOWN TO EARTH
Description of Work: GAVE AN ESTIMATE ON APPLIANCE REPAIR ON WASHER AND DRYER TOLD EVERYTHING ABOUT THE APPLIANCE VERY INFORMATIVE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$52
FRED & ANNE R.
07/2002
5.0
appliance repair
 + -1 more
DID JOB EFFICIENTLY, WAS VERY COURTEOUS. DID GREAT JOB CLEANING UP!
Description of Work: HE REPAIRED WASHING MACHINE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KEITH & LYNN K.
07/2002
5.0
appliance repair
 + -1 more
THE OWNER WHO DID THE WORK WENT ABOVE AND BEYOND TO MAKE ADJUSTMENTS TO FIX OUR SCHEDULE.
Description of Work: INSTALLED A DISHWASHER
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
ALFREDO G.
06/2002
3.0
appliance repair
 + -1 more
FELT RUSHED AND SOMEWHAT COWED BY THE SERVICE TECHNICIAN.
Description of Work: UNCLOGGED FREEZER DRAIN AND RESEATED SEAL ON DOOR.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$69
Lois E.
06/2002
1.0
appliance repair
 + -1 more
I FELT THAT THEY WERE THE MOST UNHELPFUL PEOPLE IN THE WORLD. I CALLED TO SCHEDULE AN APPOINTMENT TWO WEEKS IN ADVANCE FOR VACATION DAY THAT I WAS GOING TO BE TAKING AND THEY WERE NOT WILLING TO WORK WITH ME SO FAR IN ADVANCE. I WAS VERY UNIMPRESSED WITH THIS COMPANY. I FOUND THEIR CUSTOMER SERVICE SKILLS TO BE GREATLY LACKING.
Description of Work: CALLED TO SET AN APPOINTMENT
Rating Category
Rating out of 5
professionalism
1.0
FRANCES L.
06/2002
5.0
appliance repair
 + -1 more
I WAS VERY IMPRESSED WITH HIS WORK AND PROMPT RESPONSE.
Description of Work: I TALKED TO MIKE''S ANSWERING SERVICE, ABOUT 7 PM MIKE CALLED ME AT 7:30 THE NEXT MORNING. HE CAME TO CHECK THE APPLIANCE, HAD TO ORDER A PART, AND COMPLETED THE REPAIR THE FOLLOWING DAY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
BERNICE & LEON M.
05/2002
5.0
appliance repair
 + -1 more
THEY DID AVERY GOOD JOB AT A REASONABLE PRICE. THEY WERE QUICK TO RESPOND AND EVERYTHING IS WORKING FINE. WE ARE VERY SATISFIED WITH THE SERVICE. HE WAS VERY KNOWLEDGEABLE AND HE EVEN HAD TO MAKE AN EXTRA TRIP TO RETRIEVE A PART, BUT THEY DIDNT CHARGE US FOR THE ADDITIONAL TRIP. GREAT SERVICE!
Description of Work: THEY FIXED OUR WASHING MACHINE AND AN ICE MAKER IN OUR FRIDGE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$202
Sandy & Ed R.
05/2002
5.0
appliance repair
 + -1 more
PRICE WAS WHAT I EXPECTED TO PAY. WE WERE VERY SATISIFIED, ESPECIALLY WITH THEIR QUICK RESPONSE.
Description of Work: FIXED OUR ICEMAKER. SAME DAY SERVICE AND DID AN EXCELLENT JOB.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
05/2002
5.0
appliance repair
 + -1 more
VERY PROMPT SERVICE. CALLED IN THE MORNING AND THEY WERE AT THE HOUSE WITHIN A HALF HOUR.
Description of Work: REPAIRED ICE MAKER
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
04/2002
5.0
appliance repair
 + -1 more
CAME OUT THE SAME DAY AND IT IS STILL WORKING. DID HIS WORK AND WAS DONE.
Description of Work: FIXED REFRIGERATOR
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Richard A.
03/2002
5.0
appliance repair
 + -1 more
MIKE RETURNED MY INITIAL SERVICE CALL, ARRANGED A CONVENIENT APPOINTMENT TIME, ARRIVED ON TIME, QUICKLY PERFORMED THE REPAIR AND SIMPLY EXPLAINED THE REPAIR COMPLETED.
Description of Work: REPAIR LACK OF GAS IGNITION IN A GAS-FIRED OVEN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$37
ELAINE M.
03/2002
5.0
appliance repair
 + -1 more
AFTER THEY MADE THEIR SERVICE CALL AND MADE THE DETERMINATION OF WHAT THE PROBLEM ACTUALLY WAS, WE DISCOVERED THAT THE PARTICULAR PART WAS STILL COVERED UNDER WARRANTY, SO WE NEEDED TO CONTACT THE DEALER FOR FINAL REPAIRS. IF OUR MICROWAVE WASN''T UNDER WARRANTY, WE PROBABLY WOULD HAVE USED AERO TO FIX IT FOR US. THEY WERE VERY COURTEOUS AND HONEST WITH US, WHICH WE APPRECIATED. WE WOULD USE THEM AGAIN SHOULD WE NEED ANY REPAIRS DONE ON ANY OF OUR APPLIANCES.
Description of Work: THEY CAME FOR A SERVICE CALL ON OUR MICROWAVE OVEN AND DETERMINED THAT IT WAS OVERHEATING AND NEEDED A NEW TUBE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$100
PETER M R.
02/2002
5.0
appliance repair
 + -1 more
ALTHOUGH THIS WAS NOT AN EMERGENCY, THEY CAME OUT THE SAME DAY I CALLED. IN ADDITION TO SWITCHING THE DOOR, HE SHOWED ME HOW TO CLEAN THE COILS UNDER THE REFRIGERATOR (AND CLEANED THEM AS HE SHOWED ME) AND GAVE ME SEVERAL TIPS ON HOW TO AVOID SERVICE CALLS, MAINTAIN AND EXTEND THE LIFE OF MY REFRIGERATOR. I FEEL LIKE I SHOULD HAVE HIM LOOK AT ALL MY APPLIANCES AND GIVE ME ADVICE ON EACH ONE!
Description of Work: SWITCHED REFRIGERATOR DOOR TO OPEN FROM RIGHT SIDE INSTEAD OF LEFT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JAMES A.
02/2002
5.0
appliance repair
 + -1 more
WE CALLED AND THE PHONE WAS IMMEDIATELY ANSWERED BY AN ANSWERING SERVICE. THE SERVICE TOOK OUR MESSAGE AND INDICATED THAT OUR CALL WOULD BE RETURNED IN ABOUT 15 MINUTES. MIKE CONDO RETURNED THE CALL IN LESS THAN 15 MIN. HE LISTENED TO OUR PROBLEM AND SAID HE WAS ON HIS WAY HOME, BUT WOULD STOP BY (AT LEAST 30 MIN OUT OF HIS WAY). ONCE HE ARRIVED, IT TOOK HIM ONLY A FEW MINUTES TO FIND AND REPLACE A BAD THERMOSTAT WHICH WAS CAUSING THE PROBLEM. WE WERE VERY PLEASED AND RECOMMEND HIM HIGHLY.
Description of Work: REFRIGERATOR/FREEZER NOT COOLING - AFTER CALLING OTHERS (ON A SATURDAY AFTERNOON) WHO DIDN''T ANSWER OR RETURN PHONE CALLS, WE FOUND AERO APPLIANCE SERVICE LISTED ON ANGIE''S LIST.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127
COLBY S.
02/2002
5.0
appliance repair
 + -1 more
THEY RETURNED CALL RIGHT AWAY. CAME OUT WITHIN 2 HOURS.VERY NICE PEOPLE
Description of Work: FIXED DRYER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
JUDY E.
01/2002
5.0
appliance repair
 + -1 more
I HIGHLY RECOMMEND THIS COMPANY. OUR REFRIGERATOR WAS NOT COOLING. THEY WERE OUT WITHIN 3 HOURS OF MY CALL. JIM WAS VERY KNOWLEDGEABLE, PROFESSIONAL AND NEAT. I WAS PLEASED THAT HE HAD THE PARTS IN THE TRUCK AND WE WERE UP AND RUNNING IN A FEW HOURS. I WOULD USE THEM AGAIN.
Description of Work: REFRIGERATOR REPAIR
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
BJ C.
01/2002
5.0
appliance repair
 + -1 more
THIS IS WHAT A PLEASANT SERVICE EXPERIENCE SHOULD BE LIKE! AFTER FRUSTRATION WITH 2 OTHER COMPANIES, AERO CALLED ME RIGHT AWAY, CAME THE SAME DAY (EVEN AFTER A HOLIDAY), QUICKLY DIAGNOSED THE PROBLEM & REPAIRED IT WITHOUT REPLACING PRICEY PARTS. I WOULD DEFINITELY CALL AERO AGAIN & RECOMMEND THEM.
Description of Work: EXCELLENT & FAST WORK--AERO REPAIRED A 2 YEAR OLD KENMORE FRONT-LOADER WASHING MACHINE THAT WOULD NOT DRAIN. FOUND PROBLEM TO BE A RUBBER BAND STUCK IN PUMP.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
PETER M R.
11/2001
5.0
appliance repair
 + -1 more
OTHER PROVIDER CALLED COULD NOT COME OUT FOR 5 DAYS. AERO CAME NEXT MORNING AND SQUEEZED ME IN BY STARTING WORK EARLIER IN THE DAY
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Dryer Vent Cleaning,
Homebuilders,
Heating and Air Conditioning
FAQ
Aero Appliance Svc is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 7:30 AM - 3:00 PM
Aero Appliance Svc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Aero Appliance Svc does not offer free project estimates.