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Aero Appliance Svc

Appliance Repair, Dryer Vent Cleaning, Homebuilders,

About us

Locally owned & operated. Uses subs. Initial service charge fee $59.95 which includes checkout time and any return trips. Any parts required and a flat labor rate are extra. Estimates given before any work started.

Business highlights

40 years of trusted experience

Services we offer

Washers, Dryers, Refrigerators & Freezers, Ranges, Ovens, Dishwashers, Microwaves

Services we don't offer

Commercial & small appliances, manufacturer's warranty service, window A/C, central heating or A/C, dryer vent cleaning.

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.8375 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 226-250 of 375 reviews

RAYMOND F.
05/2003
5.0
appliance repair
  + -1 more
HE INFORMED US THAT HE COULD FIX THE PROBLEM, HOWEVER, HE SAID THAT, BECAUSE OF THE AGE OF THE WASHER AND THE COST TO REPAIR, IT WOULD NOT BE WORTH IT. I APPRECIATE THIS TYPE OF HONESTY. WE WILL HIRE THIS COMPANY IN THE FUTURE IF WE NEED ANY LARGE APPLIANCE SERVICE.
Description of Work: OUR WASHER WAS LEAKING WATER. JIM, THE REPAIR PERSON, CAME RIGHT OUT AND DIAGNOSED THE PROBLEM AS A LEAK IN THE BEARINGS.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

Susan R.
05/2003
5.0
appliance repair
  + -1 more
ALTHOUGH SINCE THE RANGE WAS OLD AND NOT WORTH PUTTING IN ALL THE MONEY TO FIX, I DID APPRECIATE THE HONEST ESTIMATE, JUST IN CASE IS WAS SOMETHING SIMPLE AND INEXPENSIVE TO FIX. WOULD DEFINITELY CALL AGAIN. JIM WAS GREAT, AND GAVE SOME GOOD ADVICE ON WHAT THINGS TO LOOK FOR IN A NEW STOVE.
Description of Work: GAS RANGE WASN''T WORKING PROPERLY, CALLED AND JIM CAME OUT NEXT DAY AND GAVE US AN ESTIMATE ON PARTS AND LABOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

JOHN & NILA L.
05/2003
5.0
appliance repair
  + -1 more
WE HAVE USED AERO BEFORE AND THEY ARE VERY RESPONSIVE AND HAVE BEEN ABLE TO FIX THE PROBLEM QUICKLY.
Description of Work: MY OVEN WAS GIVING AN ERROR MESSAGE EVERY TIME THE TEMP ROSE ABOVE 400 DEGREES. MIKE ADJUSTED THE HEAT SENSOR AND WE HAVE NOT HAD A PROBLEM WITH IT SINCE. HE ALSO ADVISED IF THIS DIDN''T FIX THE PROBLEM, WHAT THE NEXT ACTION WOULD BE AND THE APPROX COST.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

REBECCA F.
04/2003
5.0
appliance repair
  + -1 more
JIM WAS SUCH A PLEASURE. HE ACTUALLY TAUGHT ME HOW TO FIND AND FIX EASY PROBLEMS ON MY OWN, AND EXPLAINED TO ME HOW THE MACHINE WORKED, ETC. HE ONLY CHARGED ME FOR THE SERVICE CALL--NO LABOR.
Description of Work: MY DISHWASHER WAS MAKING AN OBSCENE NOISE--JIM CAME OUT, EDUCATED ME ON HOW TO DISMANTLE THE MACHINE AND CHECK FOR PROBLEMS, AND WE FOUND A TOOTHPICK THAT HAD SLIPPED THROUGH THE FILTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$43

KRISTA E.
04/2003
5.0
appliance repair
  + -1 more
GOOD OVERALL SERVICE, HAD TO RESCHEDULE AND COULDNT BE SPECIFIC WHICH WOULD HAVE BEEN APPRECIATED
Description of Work: REPAIRED ELECTRIC DRYER

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

04/2003
5.0
appliance repair
  + -1 more
WHEN IT TURNED OUT, MY SEAL ON MY REFRIGERATOR WAS OFF FROM THE INITIAL INSTALLATION. HE COULDNT HAVE BEEN BETTER. HE SPENT A LOT OF TIME HERE. HE PUT IT ON THE ROLLERS AND NOW I CAN MOVE IT TO CLEAN UNDER. HE DID EVERYTHING. ALSO FOUND OUT ON THE ICEMAKER THAT THE WATER LINE WAS INSTALLED INCORRECTLY BY ANOTHER COMPANY AND IT BURNT OUT THE ICEMAKER AND HE REPLACED IT.
Description of Work: HE CAME OUT AND CHECKED MY ICEMAKER. HE ALSO CHECKED MY STOVE BURNERS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

STEVEN M.
03/2003
5.0
appliance repair
  + -1 more
CAME OUT PROMPTLY AND INSPECTED THE WASHER THOROUGHLY.
Description of Work: OUR WASHER APPEARED TO BE LEAKING. MIKE INSPECTED IT AND FOUND IT WAS A PLUGGED DRAIN AND NOT THE CLOTHES WASHER CAUSING THE OVERFLOW OF WATER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

TERRY M.
03/2003
5.0
appliance repair
  + -1 more
JIM, THE TECHNICIAN, WAS EXTREMELY THOROUGH AND POLITE. HE EVEN OFFERED ADDITIONAL INFORMATION ABOUT MY WASHER THAT WILL BE HELPFUL IN THE FUTURE. I WOULD NOT HESITATE TO CALL THEM AGAIN.
Description of Work: REPLACED BROKEN LOCK ON FRONT-LOADING FRIGIDAIRE WASHER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

KRISTEN O.
03/2003
5.0
appliance repair
  + -1 more
I WAS BILLED FOR THE LABOR ONLY AND THEY WILL SEND A SEPARATE INVOICE FOR THE IGNITION PART.
Description of Work: THEY REPAIRED MY GE PROFILE FRIDGE AND MY KENMORE ELITE STOVE. THE FRIDGE HAS AN AUTOMATIC DEFROST AND THE DRAIN LINE WAS CLOGGED. WHEN THE FREEZER DEFROSTED WE HAD WATER ON THE FLOOR ALL AROUND IT. THEY JUST SNAKED THE LINE TO CLEAR IT. THE GAS STOVE NEEDED A NEW IGNITION ON THE COOK TOP. IT WAS REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SUSAN J.
02/2003
5.0
appliance repair
  + -1 more
RECEIVED PROMPT RESPONSE AND CONTACT INFORMED ME THAT THE PROBLEM SOUNDED LIKE A CLOGGED DRYER VENT. INFORMED ME THAT THEY COULD COME OUT TO CHECK COSTING ME AT LEAST $40 OR I COULD CHECK THE VENT MYSELF. I APPRECIATED THE HONESTY AND CORRECTED THE PROBLEM MYSELF.
Description of Work: DRYER WAS NOT WORKING PROPERLY - NOT DRYING CLOTHES AND LEAVING A PUDDLE OF WATER UNDER THE DRYER.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

AMY E.
02/2003
4.0
appliance repair
  + -1 more
THEY ARE VERY CONSISTENT IN QUALITY OF WORK AND OVER THE PAST FEW YEARS THEYVE ALWAYS SENT THE SAME REPAIR PERSON. THEY ARE VERY RESPONSIVE, THEY ARE HERE WHEN THEY SAY THEY WILL BE AND ALWAYS VERY PROFESSIONAL.
Description of Work: REPAIRED A WASHING MACHINE

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

ROSEMARY H.
02/2003
5.0
appliance repair
  + -1 more
CAME OUT AND GAVE ESTIMATE TOOK IT APART AND TOLD ME THE PROBLEM AND GAVE ME MY OPTIONS
Description of Work: ESTIMATE FOR DRYER REPAIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

ELIZABETH A.
02/2003
5.0
appliance repair
  + -1 more
PROVIDED PROMPT AND ACCURATE ''DIAGNOSIS'' OF OUR MICROWAVE PROBLEM. SUBSEQUENTLY DISCOVERED MANUFACTURER HAD EXTENDED WARRANTY ON OUR MODEL, REQUIRED ACTUAL REPAIR TO BE DONE BY MANUFACTURER REP. THIS CHARGE WAS FOR INITIAL SERVICE/''DIAGNOSTIC'' VISIT.
Description of Work: MICROWAVE REPAIR

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

YAN X.
01/2003
5.0
appliance repair
  + -1 more
HE WAS VERY GOOD AT WHAT HE DOES AND HE ALSO LOOKED AT OUR DRYER. HE GAVE US AN HONEST OPTION.
Description of Work: REPAIRED REFRIGERATOR

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOANNE C.
12/2002
5.0
appliance repair
  + -1 more
CAME WITHIN AN HOUR. GAVE A FAST ESTIMATE FOR REPAIR. I CHOOSE NOT TO REPAIR. PROMPT, PROFESSIONAL.
Description of Work: ASSESS STOVE''S CLOCK

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

TODD H.
12/2002
5.0
appliance repair
  + -1 more
THE WORKER WAS VERY KNOWLEDGABLE, PROFESSIONAL AND QUICK
Description of Work: REPLACED THE THERMOSTAT AND ROLLERS ON CLOTHES DRYER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

MS ELIZABETH G.
11/2002
5.0
appliance repair
  + -1 more
THEY WERE ABLE TO COME OUT THE SAME DAY AND FIXED THE PROBLEM.
Description of Work: REPAIRED LEAKING REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

J LYNN T.
11/2002
5.0
appliance repair
  + -1 more
VERY REASONABLE PRICE. VERY GOOD WORK. PROMPT AND COURTEOUS SERVICE. VERY SATISFIED.
Description of Work: REPAIRED REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHERRY W.
11/2002
5.0
appliance repair
  + -1 more
ONLY CHARGED US FOR THE TRIP OUT. HE WAS HONEST ABOUT WHAT NEEDED TO BE DONE. DIDNT TRY TO PUSH ANYMORE ON US.
Description of Work: HELPED US LUBRICATE THE DOOR OF OUR DISHWASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$36

MARY S.
10/2002
5.0
appliance repair
  + -1 more
I HIGHLY RECOMMEND THIS COMPANY. I RARELY FIND COMPANIES THAT PERFORM TO THE HIGH LEVEL OF SERVICE THAT I PREFER; THIS COMPANY SURPASSED EVEN MY EXPECTATIONS.
Description of Work: THE TECHNICIAN SPENT OVER AN HOUR RECONNECTING MY DRYER, AND HE ONLY CHARGED ME A VERY SMALL LABOR FEE. HE WAS VERY COURTEOUS, INFORMATIVE, AND THOROUGH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

SHARON D.
10/2002
3.0
appliance repair
  + -1 more
MY BIGGEST COMPLAINT IS THE FACT THAT THEY CHARGED ME FOR A VISIT AND DID NO WORK. THEY HAD ASKED HOW OLD THE WASHING MACHINE WAS WHEN I CALLED TO SCHEDULE AN APPOINTMENT. I FEEL THAT THEY SHOULD HAVE TAKEN THAT OPPORTUNITY TO TELL ME THAT THEY DON''T DO WARRANTY WORK INSTEAD OF WAITING UNTIL THEY CHARGED ME FOR THE VISIT! ALSO, THEY QUOTED $260 FOR THE DISHWASHER REPAIR - I CAN BUY A NEW ONE FOR THAT PRICE!
Description of Work: THEY CAME OUT TO LOOK AT A BROKEN WASHING MACHINE AND DISHWASHER. THE COST WAS $52.82 FOR LESS THAN A 12 HOUR DIAGNOSIS TIME. I FEEL THAT IS VERY HIGH.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$53

DAN AND MICHELLE T.
10/2002
5.0
appliance repair
  + -1 more
JIN WAS GREAT!!!!! WAS QUICK AND VERY EFFICIENT. AGAIN, I AM VERY APPRECIATIVE WITH HIS WILLINGNESS TO TEACH AND TO TAKE THE TIME TO THOROUGHLY EXPLAIN THINGS TO ME.
Description of Work: DISHWASHER WOULD NOT CYCLE. THOUGHT MIGHT NEED A NEED MOTOR. FOUND OUT THAT THE SEALS WERE TOO DRY AND ALL I HAD TO DO WAS USE APPLIANCE ONCE A WEEK. FIXED IN ABOUT 15 MINUTES AND GAVE ME VALUABLE INFORMATION ABOUT THE APPLIANCE. ALSO HAD THEM CHECK FOR BELT WEAR ON MY WASHER SINCE ANOTHER REPAIR PERSON TOLD ME THEY WERE GOING BAD AFTER ONLY HAVING FOR ABOUT 3 YEARS. NOTHING WAS WRONG WITH THE WASHER. FOUND OUT THAT MY VENTING SYSTEM TO MY DRYER WAS WRONG. JIM SUGGESTED A COUPLE OF THINGS WHICH RESULTED IN MY DRYING TIME BEING CUT IN HALF!!! AGAIN, TOOK THE TIME TO TEACH ME ABOUT EACH APPLIANCE AND GAVE ME VALUABLE TIPS FOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

RICHARD & DEBORAH R.
10/2002
5.0
appliance repair
  + -1 more
PRICE WAS FAIR AND DID A GREAT JOB AND GE CHARGED ME DOUBLE !
Description of Work: REPAIRED WASHER AND DISHWASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MEGAN C.
10/2002
5.0
appliance repair
  + -1 more
THEY WERE PROMPT AND PROFESSIONAL.
Description of Work: FREEZER REPAIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63

10/2002
4.0
appliance repair
  + -1 more
THEY RESPONDED TO ME ON A SATURDAY, WHICH I APPRECIATED.
Description of Work: REFRIGERATOR REPAIR--NEEDED A NEW MOTOR

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$165

Contact information

375 Coldwell Ct Mailing address only, Gahanna, OH 43230

http://www.aeroappliance.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning,
Homebuilders,
Heating and Air Conditioning

FAQ

Aero Appliance Svc is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 3:00 PM

Aero Appliance Svc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Aero Appliance Svc does not offer free project estimates.
Yes, Aero Appliance Svc offers eco-friendly accreditations.
No, Aero Appliance Svc does not offer a senior discount.
No, Aero Appliance Svc does not offer emergency services.
No, Aero Appliance Svc does not offer warranties.
Aero Appliance Svc offers the following services: Washers, Dryers, Refrigerators & Freezers, Ranges, Ovens, Dishwashers, Microwaves
Commercial & small appliances, manufacturer's warranty service, window A/C, central heating or A/C, dryer vent cleaning.

Contact information

375 Coldwell Ct Mailing address only, Gahanna, OH 43230

http://www.aeroappliance.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 3:00 PM