Mr. Appliance of Fremont and Sandusky, OH

Courteous. Dependable. Went right to work and fixed the problem. Outstanding service!

Dean repaired my dryer by installing a new heating element. My dryer vent was too impacted with lint,and therefore, made my heating element fail.He also warned me to get my vent cleaned out and properly installed the way that it should have been. I am having a different company clean out the vent and install it properly because Mr.Appliance doesn't do that kind of work. I appreciate Dean telling me about the vent cleaning because I certainly don't want a fire occurring in my villa.

Service technician was very knowledgeable and did the work in a timely manner.

The two service men were great!!! The office help on the second visit was not so great. Had the repairman running 90+ minutes behind (estimating him to be here at 5:00 which caused concern on our part) and actually he was only 15 minutes or less.

My tech, Zack was Professional, Friendly and Efficient. He kept me informed regarding his arrival time and took the time to explain the needed repairs. The repair was completed on the first service call and I had no other issues.

Joel was professional and we appreciated his throughness. You have a very good employee. Thank you.

Dealt with the unavailability of a part very well. The delay was not their fault.

Seemed a little pricey, but they answered the phone and the repairman showed up. It was a repair quote only. Repair more than machine was worth originally. I opted to buy a new washer.

Zach is a great technician

Great company to do business with! Our service repairperson, Zach, was professional, courteous and knowledgeable. It was a pleasure to deal with the person on the phone, as well. Highly recommend.

The technician was on time and worked extremely hard to fix my Grill issue.

It was a great experience, he fixed the dryer and was very nice and professional. I would use this company again if another appliance needed repaired

Great communication and service

Repairman very knowledgeable, did the work cleanup in no time at all. Very satisfied with his work.

H

The asked specific questions before the appointment, showed up when they said they would, prepared with the parts needed for a quick repair. The repairman was clean and polite. I would call them again.

Great work, done quickly and professionally by James

Timey

A "Factory Authorized" appliance repair service provider could not get my Kitchenaid built in refrigerator freezer unit working correctly after several visits and several months of time. Mr. Appliance responded to my call quickly and the tech was much more knowledgeable about the Kitchenaid product than "Factory Authorized" provider was. Happy to report that my refrigerator is now working correctly. I am grateful!

Prompt service repairman Andy was very polite , respectful gave me detailed information concerning my repair.

Very nice and friendly . Try to do their best to get you up and running on your appliance

Responded very quickly. Had great communicaation. Great Experience.

Very professional.

Called quick