From the start he was up front with us that he had financial problems. Therefore, we suggested that he provide a materials list so that we could purchase the materials. We paid for the materials and the dumpster, therefore, no down-payment was requested by the contactor. The contractor supplied the labor for the complete job from start to finish which included tear-off and installation of 51 squares or roofing and all materials that were part of the roofing job to include installing some plywood and clean-up during the roofing job and at the end. We paid the contractor in full upon job completion. After the job was completed, we found less than a dozen nails, probably only four to six nails. Cleanup was completed much better than when we had a roof installed by another contactor. Since the 51 squares of roof was installed, we've had plenty of adverse weather including high winds, snow and ice and the job has held up well. The contractor showed up when he was supposed to for the estimate, kept in touch as far as when job would start, and promptly returned phone calls.
Description of Work: Tore off and put on 51 squares of roofing on house and garage and also replaced some of the roof plywood. Put on all materials relating to the roofing job and cleaned up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,100
Jacki F.
04/2012
1.0
handyman service, roofing
+ 0 more
I would definitely NEVER EVER recommend this business to ANYONE! Not even my worst enemy! The work was disgusting and the customer service was non existent! We had the new roof for less than a month when there was a problem with it; we tried to call email everything and no response and not just once we tried several times to no avail. we had to employ someone else to fix the roof that was supposedly guaranteed. when the roofer got up to fix the roof they found several shingles ready to come off apart from the ones that did come off! They also informed us of the garbage in the gutters which would have caused more problems had he left it there. do NOT ever use this company, you will regret every dollar you give them!
Description of Work: We had the owner, Matt Sours give us a quote for roofing. He seemed professional and promised they would do a good job and guaranteed his work. It did take them a couple of weeks before they came out to perform the work. When they had finished Matt Sours came out to collect the balance and check the work done by his crew. We mentioned that they did not leave any spare shingles to which he said he would drop them off. we also mentioned about the nails left on the ground and pieces of roofing to which he said he would get them back out to clean up. We also had a hopper out the front for them to take away the old roofing. No shingles returned, no clean up, and we had to call the company that owned the hopper to come and pick it up as two weeks after he picked up the final payment and after numerous phone calls to him, it was still sitting here. we had shingles come off and called and called also emailed him to come back and fix the work as he had guaranteed the work. no return phone call or email. when we had to employ someone else to replace the shingles (which we had to purchase a new packet of them due to none here) when he got up on the roof, he informed us of all the pieces of shingles in the gutters which would have caused a big problem if we had heavy rain etc. so apart from having to pay for another roofer to replace the shingles we also had to pay for their incompetence.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,190
Response from MBS Contracting
First of all I installed a quality lifetime warranty landmark shingle,with 30 lb felt and icegaurd,new drip edge and ridge vent for a fair price of 3100.00.Member wrote me a check for 60% down.I then ordered dumpster and materials and had them sent to there home.I had to complete another roof before i could strart her roof.We then started her roof 4 days later.when roof was complete Member and I Matt Sours did a walk around the home for a homeowner authorization.She then confirmed she was happy with our work.And the clean up of debris.No nails No roofing material.Then when it came time to pay me the difference she informed me she did not have the money to pay me.Member the proceeded to offer me a 2010 john deere riding mower for the difference in price.$1000.00. I agreed.I then called the dumpster company who was paid in full to come and get dumpster.I then left.A week later Member called me and said dumpster is still here.I apolagized and called dumpster hauler again,they were busy and said they will be there next day. Then another week went by and Member called me and said I owe her $200.00 for mower and that I was wrong on my math at final bill,I looked into it and owed her nothing.As I am satisfied with payment from her.Then out of the blue Member calls me and says shingles are blown off her home.I drove to her home and inspected the roof from the road and seen no damage.Then I get a call from B B B telling me that I have not responded to Ms Fox.As I am very busy man I do not check e mail everyday and was deemed unresponsive due to time,and was rated a d- at the B B B.Now I am being slammed here on an internet forum and I have not responded till this point.I am a self made buisness man and created this out of a pick up truck trying to live the american dream.I feel bashed and beatin down on this web site angies list.You have let people see a complaint from a consumer before you give me the time of day..This is a low blow to me personaly to rate me an F and deem me guilty of a crime before you here from me and my buisness.All of my work comes from referals from past customers who are happy with the services I offer.I have NEVER EVER been so humiliated in all my life.Member deserves nothing from me or my company.My case with her is closed.But if this web page wants to keep bashing my buisness out in the public I will have an attorny look into this as I feel this is an unfair way to bash a person in public.especially before you here from me.After all you people said I had till may 5th.But as I see you have already found me guilty and hung me out to dry long be for my side of the story was heard...my work and my personal relationships with my customers is very strong,and will always be there for me....repeat customers and word of mouth makes me proud to do what I do for people.One customer mad at me in 7 years of doing buisness speaks very loud for itself.I take care of my customers.So bash me and rate me what you want,,,,you already did.I am case closed to this situation.
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Service Categories
Roofing,
Handyman Services
FAQ
MBS Contracting is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
MBS Contracting accepts the following forms of payment: Check
No, MBS Contracting does not offer eco-friendly accreditations.
No, MBS Contracting does not offer a senior discount.
Yes, MBS Contracting offers emergency services.
No, MBS Contracting does not offer warranties.
MBS Contracting offers the following services: Home remodeling,roofing,siding,windows,doors,general contractor.commercial roofing.full workmanship warranty.