We were pleased with him. The service call is about $70 but what he actually charged to do was less. His price seems a little expensive to me. He has been our family plumber for a long time. He always comes when he says he will. He is not always that easy to schedule at times. If he gives me a window then he will be there in that window for sure but that window may not be there as soon as I like.
Description of Work: We had a toilet that wouldn’t stop running and the sink was dripping so we used Tom Hatfield. He fixed it.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$70
Darlene C.
02/2014
1.0
plumbing
+ -1 more
I tried calling from 01/24-01/27 but never even talked to a machine. Yes I checked the phone number.
Description of Work: What he didn't do was Answer the phone.
Rating Category
Rating out of 5
responsiveness
1.0
frank H.
08/2013
5.0
plumbing
+ -1 more
We've used them for more than 30 years! They are just excellent every time!!
Description of Work: They came out to take a look at my water softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MAXWELL M.
02/2012
2.0
plumbing
+ -1 more
Mr. Hatfield failed to provide an estimate despite 3 phone call from me during November and December.
Description of Work: I contacted Mr. Hatfield in midi-October 2011 for an estimate on replacing the piping in the house. He arrived for the estimate as scheduled, reviewed the situation, and promised an estimate later in the month.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Robert B.
05/2010
1.0
plumbing
+ -1 more
I had set up an appointment for a estimate for the installation of a gas line. No one ever showed nor called. I took my business elsewhere and was very satisified glad I did.
Description of Work: I had set up an appointment for a estimate for the installation of a gas line.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kathy P.
05/2009
5.0
plumbing
+ -1 more
He comes quickly and needed. He is down to earth and has a personable nature. He cleans up after himself. The prices are the best I have ever known.
Description of Work: We have used him multiple times for bathroom and kitchen work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrick M.
07/2006
5.0
plumbing, water heater repair
+ 0 more
I HAVE USED HATFIELD PLUMBING FOR MANY DIFFERENT THINGS IN THE PAST. I LIKE HOW FRIENDLY THEY ARE AND HOW PROFESSIONAL THEY ARE AT ALL TIMES. I HAVE NOT HAD ANY PROBLEMS WITH THEIR SERVICES AT THIS POINT.
Description of Work: THEY INSTALLED A NEW HOT WATER HEATER IN MY HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
STEVEN T.
07/2006
5.0
water heater repair
+ -1 more
Very positive- Tom Hatfield was prompt, courteous, and efficient. He worked with me over the phone to select the heater I wanted, even to the point of phoning the distributor to get additional information. When he was in my home, he worked unobtrusively and quickly (less than 100 minutes from arrival to departure). And he cleaned up after himself. When I need a plumber again, I'll call him first.
Description of Work: Removed old, leaking water heater and installed new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$549
AMY R.
07/2006
5.0
drain cleaning
+ -1 more
It wasn't an easy job and the price was very reasonable. We have hired him for several things and we have always been happy with the results and the price. He is a very polite and honest man.
Description of Work: Our washer and sink drains were backing up. Tom Hatfield came by and cleared them. He even had to get on roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$60
CHONDA S.
02/2006
5.0
plumbing
+ -1 more
TOM HATFIELD WAS VERY PROMPT AND SERVICE PERFORMED WAS EXCEPTIONAL. HE WAS VERY COURTEOUS AND PROFESSIONAL. TOM DID NOT INTERRUPT THE BUSINESS IN THE OFFICE, WE HARDLY KNEW HE WAS HERE
Description of Work: HATFIELD PLUMBING REPLACED A WATER HEATER ELEMENT IN THE WATER HEATER AT MY OFFICE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning
FAQ
TOM HATFIELD PLUMBING SERVICE is currently rated 4.6 overall out of 5.
No, TOM HATFIELD PLUMBING SERVICE does not offer free project estimates.
No, TOM HATFIELD PLUMBING SERVICE does not offer eco-friendly accreditations.
No, TOM HATFIELD PLUMBING SERVICE does not offer a senior discount.
No, TOM HATFIELD PLUMBING SERVICE does not offer emergency services.
No, TOM HATFIELD PLUMBING SERVICE does not offer warranties.
TOM HATFIELD PLUMBING SERVICE offers the following services: plumbing