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SepTeK Septic Tank Tank Services

Septic Systems, Drain Cleaning, Wells and Pumps,

About us

SepTeK & DrainTeK are locally owned and operated by Scott DeHart and Family. The DeHart family grew up in the Septic & Plumbing Business, With over 40 Years of experience you are guaranteed to receive the most professional service by a knowledgeable technician in the most effective manner. We guaranteed customer satisfaction with every service and welcome any comment about our services for you. Additional fax - (866) 325-8895. Additional DBA - DrainTek. Additional phone number: 513-494-2975.

Business highlights

Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Septic tank cleaning, septic tank repair, septic pump and motor repair and replacement & sewer and drain cleaning.

Services we don't offer

We do not work with indoor plumbing or cisterns

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.961 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 61 reviews

Karen B.
01/2021
5.0
septic tank
  + -1 more
Derrik performed a quick, complete, safe clean-out of the septic tank. He was very knowledgeable and showed me what was going on inside the tank and how it works.
Description of Work: Clean Septic Tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Stephen B.
11/2020
5.0
septic tank
  + -1 more
It was fine. They did a good job. They showed up on time. They finished the job.
Description of Work: They cleaned out my septic tank.
Rating CategoryRating out of 5
Yes, I recommend this pro
$319

Kacy M.
11/2020
5.0
septic tank
  + -1 more
It went very well. It was great. They were the only one who responded to my message. They came out the next day. They took care of the issue that I have.
Description of Work: They did a septic tank cleaned up for me.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Shaun T.
11/2020
5.0
septic tank
  + -1 more
It was excellent. They were timely. The service was done quickly.
Description of Work: They did septic service for me.
Rating CategoryRating out of 5
Yes, I recommend this pro
$325

Dean D.
10/2018
5.0
septic tank
  + -1 more
Very professional work and will definitely call again for future cleaning and recommend to others.
Description of Work: Septic Tank vacuum

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim O.
02/2018
2.0
septic tank
  + -1 more
Very unhappy. Was quoted one price. Specifically asked how the crew went about finding the lid to the septic tank. Asked if they used a metal detector and that the lid was 5-6 inches underground. Was told by the lady in the office that they use a metal prod to find the lid. Price quoted was $285.00. Work was completed in a timely fashion. Got a call the next day from the office stating that the price was $350.00, not $285.00. When I asked about the discrepancy, I was told that the price quoted was for an exposed lid. I reminded the office lady about our discussion and her comment was that she was not there and had no control over the pricing. Rather odd since she was the one that quoted the price. I went with this company because of the good rating and also the price. I had no recourse but to pay the inflated price. Very disappointed.
Description of Work: Septic tank clean out

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$350

Response from SepTeK Septic Tank Tank Services
yes the for and open tank 285. if we need to dig 350 that is what quoted we had to dig 2' the two girl in the office sound a like on the phone. so I am sorry for the miss under standing Scott

Ron J.
12/2017
5.0
septic tank
  + -1 more
Top notch experience from start to finish. Scheduling was easy and quick. They offered next day service but I had to put it off a couple of days. Derek arrived on time, went right to work and finished in about an hour including complete cleanup. The price was less than I paid five years ago to another company. I'll use them again.
Description of Work: Routine pumping of septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Jacob G.
10/2017
5.0
septic tank
  + -1 more
Very knowledgeable and helpful. Quick, too.
Description of Work: Empty septic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keely B.
09/2017
5.0
septic tank
  + -1 more
Great! Next day service and very nice people to deal with.
Description of Work: Routine Septic clean out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Daniel F.
08/2017
5.0
septic tank
  + -1 more
Went great. Diagnostics indicated the system is working fine while proving some recommendations
Description of Work: Checked out septic system after discovering an odor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice H.
08/2017
4.0
plumbing
  + -1 more
I had to schedule that to be done. It took a while to get it done. They had other jobs scheduled and then they were trying to, it was like, well we had to get pulled off to do something else, so the timing in getting it done was not as fast. So, they did a good job at finding the problem, well, it took a while to find the problem. It was just like different things. They got it done, but that is not there forte I guess is what I’m saying. I had a blockage and they had to dig it up and find it and replace the blocked areas. So, they don’t really finish because I couldn’t see it, so I had to do a lot of work afterwards to try and clean it up so I could use it. So, it’s just not there forte, it’s not their business. We fixed it, that’s what I said, we fixed it.
Description of Work: They had to dig up half of my yard because I had blocked lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$1,500

Ryan B.
08/2017
5.0
septic tank
  + -1 more
It was time for the septic to be pumped. I called to see their availability and they were out at the house within a couple hours! Knowledgeable and effective. I'll be using them again.
Description of Work: Septic pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Jan U.
06/2017
5.0
septic tank
  + -1 more
I was not here, but the family member who was here said everything went fine. Sorry I can't give more detail, but it was several months ago now and I don't remember too much about the service other than the phone representative was very pleasant and the work was done on time.
Description of Work: Septic tank needed to be serviced. It had not been emptied in many years. They were prompt and did the work as expected

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

MICHAEL G.
04/2017
5.0
septic tank
  + -1 more
We were very pleased with the work performed. Steve was very courteous, professional, patient and willing to answer all our questions. He did a great job! We will definitely use this company again.
Description of Work: Cleaned Septic Tanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Kirk G.
04/2017
5.0
septic tank
  + -1 more
They arrived in a timely manner and were very helpful and courteous. Answered all questions that we had very politely. The job was done in no time at all.
Description of Work: Septic clean out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Jon M.
04/2017
5.0
septic tank
  + -1 more
The service provided by SepTek (Steve B.) was excellent! Steve arrived promptly at 0808 for a 0815 appointment and walked me through the process of the clean-out, as well as going above and beyond to educate me on septic tank operations and routine maintenance since this was my first dealings with a septic tanks. Steve was very courteous, knowledgeable, and passionate about what he does for a living -- which was awesome since the only knowledge I have on this subject is what I've read and researched on the Internet. The cost of the service was $255.00, which I found to be very reasonable and competitive price to others. With a combination of great price and awesome service (especially If all technicians at SepTek are as good as Steve), I'd definitely recommend SepTek to all who needs any septic service for their homes. Thanks Steve and SepTek!!!! Signed "Another Happy Customer!!"
Description of Work: Septic tank clean out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Melanie V.
04/2017
5.0
septic tank
  + -1 more
Went very well. Very professional men and answered any question that was asked. Loved how they took the time to explain everything
Description of Work: Septic tank emptied out

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice H.
12/2016
5.0
septic tank
  + -1 more
Septek was prompt responding to my request. Steve was very helpful in explaining th issues I have been experiencing with my septic system and solutions
Description of Work: Septic tank was pumped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Robin H.
11/2016
5.0
septic tank
  + -1 more
Steve was wonderful! Very friendly and graciously answered any and all questions that I had. He even answered questions my 3.5 year old son asked! I can't say enough about how wonderful his work here was. I'm especially grateful that he found no problems and that he didn't try to sell me anything I didn't need.
Description of Work: Steve cleaned out and inspected our septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Amber H.
11/2016
5.0
septic tank
  + -1 more
Awesome, they took care of everything for me. All I had to do was make the phone call.
Description of Work: Septic cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

David L.
10/2016
5.0
plumbing, septic tank
  + 0 more
It went very well. I would use them again.
Description of Work: I hired them to clean out a septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom S.
08/2016
5.0
septic tank
  + -1 more
Danny showed up on time as promised. He explained the entire process, gave us valuable information on how to treat our system with biologicals, frequency of service and information on how to keep tree roots out of the system. He is knowledgeable, hardworking and friendly. I highly recommend Septek and Danny.
Description of Work: Pumped out 3 of our septic tanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$795

Paula B.
04/2016
5.0
septic tank
  + -1 more
Danny is WONDERFUL! He is a great educator and helped me understand how best to care for the septic system. He pumped the tank and explained the working of the system to me. He is a great service provider and I give him my highest recommendation.
Description of Work: Inspected septic system tank and lines and pumped tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Kandice K.
02/2016
5.0
septic tank
  + -1 more
My experience went great! I had read many reviews in which Danny was mentioned. I was hoping I would get Danny to do our septic system inspection. Sure enough, it was Danny that showed up. What an amazing guy! Very kind, helpful, and took every opportunity to teach me what I needed to know about septic systems. He gave our system a thumbs-up. Danny and his assistant did a great job. We will look at using Septek for our future septic system needs. We were able to use an Angie's List coupon for our inspection, which made it a great rate.
Description of Work: Visually inspected the septic system of the home we are purchasing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

LEAH R.
12/2015
5.0
septic tank
  + -1 more
You cannot go wrong with Danny! He was on time, professional and extremely knowledgeable. I did not know anything about the septic system, but now I do! He was very informative, told me everything he would be doing. He also gave a lot of helpful advice on good ways to maintain the system. It was way overdue for service, so I was relieved to find out all is well. Would definitely recommend this company and Danny!
Description of Work: Inspected and pumped out our septic system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255
    • 1(current)
    • 2
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Contact information

3101 Beal Rd, Franklin, OH 45005

http://www.septekservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation

FAQ

SepTeK Septic Tank Tank Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

SepTeK Septic Tank Tank Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, SepTeK Septic Tank Tank Services offers free project estimates.
No, SepTeK Septic Tank Tank Services does not offer eco-friendly accreditations.
No, SepTeK Septic Tank Tank Services does not offer a senior discount.
Yes, SepTeK Septic Tank Tank Services offers emergency services.
Yes, SepTeK Septic Tank Tank Services offers warranties.
SepTeK Septic Tank Tank Services offers the following services: Septic tank cleaning, septic tank repair, septic pump and motor repair and replacement & sewer and drain cleaning.
We do not work with indoor plumbing or cisterns

Contact information

3101 Beal Rd, Franklin, OH 45005

http://www.septekservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed