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Jack's Htg A/C & Plbg Inc

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

3rd generation family owned. Financing call for details.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Mechanical contractor provide service and installation of HVAC systems plumbing and sheet metal fabrication for commercial residential and industrial markets.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
14%
3
14%
2
14%
1
29%


Rating CategoryRating out of 5
quality
3.5
value
3.6
professionalism
3.5
responsiveness
3.6
punctuality
3.9
Showing 1-7 of 7 reviews

Eric L.
06/2015
5.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
Problem: Drain was clogged. Solution: The issue seemed so simple. The issue was fixed last time by cutting the tree roots in the line. The technician was patient in getting that fixed, but it did not remedy the problem. He then worked on the inside clean out and again to no avail. The process required finding out a very unusual plumbing setup in the basement that required some pipe work. Everything was done in good time and the technician was patient even though things clearly were not going as smooth as they should. I have used Jacks for my residence as well as my business and have been pleased with the service and always shocked by the great rates.
Description of Work: Went the extra mile clearing a drain clog

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Chris G.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: We replaced our air conditioning system and re-engineered the air circulation / cold air return system. We also added a second register and cold air return to a bedroom above the garage and the basement. We had priced several competitors and Jack's provided the best cost and quickest installation. Shortly after completion a problem developed and the A/C quit working. Jack's responded very quickly and they replaced the new evaporator which completely cured the problem. Overall we couldn't be happier with all aspects of their service and performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Amber D.
10/2014
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: I contacted Jacks Heating to get an estimate for installing a new Furnace and AC unit in our home. After the initial appointment, I never received and estimate. I followed with the associate by phone and never received a response. Contacted the main office again to schedule another appointment and the same associate called be back and said they still have my information from my first appointment and would finalize everything and send it over and still never heard anything. TERRIBLE CUSTOMER SERVICE.

Rating CategoryRating out of 5
quality
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Richard D.
10/2014
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Service call on Air Conditioner, clean and recharge. All that went fine. As a part of preliminaries before service call I asked for quote on furnace & air conditioner replacement. Never received a quote or a call back. They completely dropped the ball.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$80

Phyllis W.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: They replaced the condenser on an air conditioning unit. Went as expected. Had to wait for the unit to come in but the installation was timely once the part arrived.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Shana M.
02/2014
2.0
plumbing
  + -1 more
I never received a return call after I left a first message about our plumbing problem on their answering machine, 2/6/14! And when I called again today, 2/10/14 I was told the plumber was on vacation!! AND they had no one else to help. I was promised a call, once she checked to see if anyone else could help us,.......BUT that was an hour ago and still no call!! We have moved on and will use a more reliable plumber in the area.
Description of Work: NOTHING

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


kathy C.
02/2013
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
went on for 4 weeks,really don't think there was a leak,after replacing tubing still didn't work.then he replaced part .a very nasty reseptionest on the phone.
Description of Work: replaced cooper tubing under the house,said there was a leak.replaced a part in air condition.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$900

Response from Jack's Htg A/C & Plbg Inc
5/22/12 – Arrived at customer’s residence for initial no cooling call. Found that A/C system was completely out of refrigerant. (Due to a leak in the system.) Charged A/C system with nitrogen to locate the leak. Leak was found in crawl space. A 7’ section of the 3/8” liquid line was damaged from a deep gouge down the length of the pipe that had caused it to split in several places. (Damage most likely occurred during original install. Jack’s was not installing contractor.) Customer wanted estimate for repair before work was completed. Called customer that same day with estimate. Customer approved estimate work was schedule for 5/25. 5/25/12 – Arrived to perform refrigerant piping repairs. Cut out and replaced damaged section of piping. Tested system and found no more leaks. Vacuumed down system and charged with approx. 5 lbs of R410A refrigerant. Upon system start-up found that compressor had failed. Compressor had most likely failed from system operating on low to no refrigerant. Contacted Trane to see if compressor was still under warranty. (Customer had a standard parts only warranty.)Verified that the compressor would be under warranty and ordered replacement with Trane’s standard shipping. Compressor would arrive in 7-10 days. (Expedited shipping is not covered under warranty and customer did not want to pay extra. They felt that if it was under warranty they shouldn't have to.) 6/5/12 – Arrived to install warranty compressor. Removed old compressor and installed replacement. Tested system and began start-up. Upon start-up found that compressor was D.O.A. from the factory. Contacted Trane Technical support to verify compressor failure. They approved the 2nd compressor to be installed under full parts and labor warranty. (Customer would not have to pay in any way for the installation of the 2nd compressor.) 2nd compressor would arrive via Trane’s standard shipping 7-10 days.(Same as 1st compressor) 6/13/12 – Returned to customer’s residence to install the 2nd compressor. Removed and replaced D.O.A. compressor and tested system. Began start-up and verified that the system was now operating correctly. Customer was billed for 1st no cooling call and leak discovery, repairs to refrigeration piping, system test/charge, discovery of compressor failure, and labor to install compressor the 1st time. They did not get billed in any way for the 2nd compressor install. Their total bill for all work performed was $809.00 which was paid in full on 6/13/12. Not quite $900.00 that was mentioned in their review... The entire process was a little more complex than us making up the fact that there was a leak in tubing which didn't fix it and changing a part as they described. Unfortunately the customers system had two major failures the refrigeration piping leak which was caused by a bad installation, and the compressor failure which was caused from the refrigeration leak. The compressor from Trane which showed up D.O.A. was not their fault; consequently that is why they were not billed for that portion of the work. We apologized for any inconvenience that the process may have caused. But we completed the work in as timely of a manor as the situation allowed. Not all service calls are the same and the patience of both parties involved gets tested sometimes.

    Contact information

    450 Olive St, Findlay, OH 45840

    www.jacksheating.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning,
    Drain Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Water Heaters

    FAQ

    Jack's Htg A/C & Plbg Inc is currently rated 3.4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Jack's Htg A/C & Plbg Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Jack's Htg A/C & Plbg Inc offers free project estimates.
    No, Jack's Htg A/C & Plbg Inc does not offer eco-friendly accreditations.
    No, Jack's Htg A/C & Plbg Inc does not offer a senior discount.
    Yes, Jack's Htg A/C & Plbg Inc offers emergency services.
    Yes, Jack's Htg A/C & Plbg Inc offers warranties.
    Jack's Htg A/C & Plbg Inc offers the following services: Mechanical contractor provide service and installation of HVAC systems plumbing and sheet metal fabrication for commercial residential and industrial markets.

    Contact information

    450 Olive St, Findlay, OH 45840

    www.jacksheating.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM