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Sparkle Clean Maid Services

House Cleaning, Lawn and Yard Work, Landscaping,

About us

Family owned. Additional DBA - Sparkle Clean Maid and Lawn Service LLC.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning, lawn care, weekly maintenance, mulching, mowing & leaf/debris removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Reviews

3.75 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
20%
3
20%
2
20%
1
20%


Rating CategoryRating out of 5
quality
4.0
value
4.6
professionalism
3.4
responsiveness
3.1
punctuality
3.9
Showing 1-5 of 5 reviews

James T.
02/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: Bi-weekly house cleaning. The cleaning crew always did a great job and were always very prompt. The biggest issue was difficulty communicating with the owner/operator of the business. Whenever we called we would always get voicemail. We would leave messages and many times did not get return calls. When we were able to finally talk to the owner, we would usually get excuses why we did not hear back promptly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$60

jeffrey G.
11/2014
4.0
house cleaning
  + -1 more
I asked for deep cleaning. I am not as satisfied with their services.
Description of Work: They provided services to clean my home.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$80

Response from Sparkle Clean Maid Services
I went back to March 12,2014 and this person IS NOT in any of our scheduling system , no record of his information is in our system , no record in our payment system, I am 100 % confident this was not a client of Sparkle Clean. However I would like to mention there was a lady that had advertisement on her vehicle Sparkle CLEANING which we addressed that problem with her. We have had our company and name registered for 30 years ...

Karen S.
12/2011
1.0
house cleaning
  + -1 more
I have called and left a message and also emailed this company. They never responded to either. I used someone else.
Description of Work: None

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Sparkle Clean Maid Services
I am sorry that you did not get a return call , I did not recieve a message from you, I keep records of every call that comes into the office and I do not have your name .I'm sorry if your call was lost some where in the messaging system . This is not our business practice to ignore customers . If the oppurtunity arises again please give the office a call and I assure you it will be answered....

Katherine S.
04/2011
5.0
house cleaning
  + -1 more
Very pleased with their services for housecleaning. They are punctual, friendly, reasonably priced and do a good job. We have used them on a weekly basis for the past 18 months. The only complaint is that they are sometimes difficult to reach by phone, although they usually return our calls in a reasonable timeframe.
Description of Work: They clean the bathrooms, kitchen surfaces, vacuum the house, make the beds, mop the floors and dust as needed. They have been willing to do additional, occasional cleaning on request for no additional charge. Also, they offer more intensive, special request cleaning for an additional fee and an annual, in-depth "spring cleaning".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$65

JOHN L.
09/2007
2.0
house cleaning
  + -1 more
My wife spotted this company working at our neighbors house and approached the cleaners on how she could get in touch with the sales people for an estimate on our home. We scheduled an appointment with the cleaning manager, Sherri. Sherri missed the appointment but did send out a cleaning crew to walk through the house and give us an estimate($65.) after we called to see what happened (she forgot = bad sign). Now my wife and I were hesitant to offer them any of our business but we checked with our neighbor. So we called Sherri and told her to go ahead and put us on the schedule for a bi-weekly cleaning. Sherri would need a couple of days to review the schedule and see where we would fit into the cleaning cycle. Three weeks later we haven't heard back from Sherri or anyone else at Sparkle Clean. So if you're looking for a cleaning service don't consider this one since they have a problem getting back to prospective clients.
Description of Work: This company didn't perform any work since they never got back in touch with me.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Sparkle Clean Maid Services
This person has been a customer for a few years since he posted his report .....I think we had commucations problems at first .

    Contact information

    PO Box 406, Felicity, OH 45120

    www.sparklecleanmaid.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Lawn and Yard Work,
    Landscaping,
    Hauling

    FAQ

    Sparkle Clean Maid Services is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: Closed

    Sparkle Clean Maid Services accepts the following forms of payment: Check,Financing Available
    Yes, Sparkle Clean Maid Services offers free project estimates.
    No, Sparkle Clean Maid Services does not offer eco-friendly accreditations.
    No, Sparkle Clean Maid Services does not offer a senior discount.
    Yes, Sparkle Clean Maid Services offers emergency services.
    Yes, Sparkle Clean Maid Services offers warranties.
    Sparkle Clean Maid Services offers the following services: Housecleaning, lawn care, weekly maintenance, mulching, mowing & leaf/debris removal.

    Contact information

    PO Box 406, Felicity, OH 45120

    www.sparklecleanmaid.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    Closed