The movers showed up 3 hours late. They smoked while they were moving and took smoke breaks. They were very out of shape so a 3 hour job took 5 and I was charged an extra $200 for that. They swore they didn't need to use rope to tie things down, because they packed in such a way that everything was tight and didn't move. I have a stained glass chandeliwe with an "L-shape" dint in it that proves otherwise. I had 24 blankets to use and they only used 12. They turned my like new dining room table upside down onto the metal with no blankets at all and the metal scraped the finish all over and left terrible black marks. I had double checked that they were putting blankets around all the furniture and they promised that they did, but they did not. The finish is ruined. They did the same thing to a painted bookshelf. When I told the owner about it, he ignored what I told him, threatened not to finish the cleaning job I hired them for until I paid for the extra hours, and then tried to shame me by saying my house was really dirty because of fruit juice and other jars leaking in the refrigerator and because pizza was burned on the bottom of the stove. I had tried cleaning the house completely, but I had injured my back and I could not do it. If you use these folks, you will get your nice furniture ruined, they will be very slow and charge you extra for it, and you'll be threatened any way they can if they do anything wrong to you. Fair warning.
Description of Work: Loading a U-Haul truck and trailer and house cleaning.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$700
Kerrie S.
08/2020
1.0
moving companies
+ -1 more
The 2 movers showed up very unmotivated. They tried to convince us that they couldn’t get all amour things moved in the 4 hours and all we needed was large furniture and heavy boxes. They tried to talk ya into canceling that day and rescheduling for four movers the next day. One mover even opened iPhone of my drawers to see how much I still needed to pack. I was livid. That’s non of his business what we didn't have packed. We didn’t intend on them moving us out completely and even made that very clear. I kindly told the guy he was starting to stress me out and he stated I would be more stressed out once I saw how much they didn’t get done. They definitely made it clear they were not in the mood to work that day. Terrible work ethic and lacked in ability to problem solve. By the grace of God, we had friends show up out of nowhere right as we fired the movers.
Description of Work: Move Furniture and Large Boxes
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
JAN L.
04/2018
5.0
moving companies
+ -1 more
B.A.M.M. Movers moved our belongings to a storage unit on April 19, 2018 and did a fantastic job. Myke & Dave were very courteous, hard-working, and careful with our stuff. They showed up on time, assessed the situation and got to work. We were totally satisfied and would hire this company again.
Description of Work: Moving our belongings to storage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Stephen H.
09/2017
1.0
moving companies
+ -1 more
The first time went well and I paid a $100 tip for 4 hours work but when I scheduled for the following weekend they never showed up and did not answer the phone or return my call. I ended up having to find other help to load the truck the second time. DO NOT USE them they are unreliable.
Description of Work: I hired two men to help load a Uhaul truck thru [*** Link removed ***]
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$200
LYNNE A.
07/2016
5.0
moving companies
+ -1 more
They worked very quickly, there were polite and extremely efficient. They really went above and beyond.
Description of Work: The movers moved everything in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
amber H.
09/2009
5.0
moving companies
+ -1 more
I will use them again
Description of Work: I had to relocate the contents of a large storage unit. It took me 30 mins to get the door open to a 30x12 bin, it was so full. they unloaded into a uhaul and unloaded into another storage bin in 3 hours, unbelievable. not one thing damaged. they were polite, friendly, clean cut men. i also noticed they did not take one break.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
MICHAEL M.
05/2008
1.0
moving companies
+ -1 more
The day after I placed my order I spoke with BAMM and they immediately tried to ask for more money. I explained that if they were changing their requirements that they should speak to U-haul. They agreed to do my move and we confirmed both the day and time. When the actual move happened about 10 days later, I called to reconfirm that they were coming that evening. I got an answering machine and left a message with my phone number. An hour and half later I called back blocking my number. This time Myke answered the phone. He said that the move was not scheduled that day. I told him that I had the email sent to me confirming that the move was for that day and time and that we had confirmed that with him 10 days prior. He said he would see what he could do and call me back. I became concerned because the rented truck was due the next morning and extra fees would apply if it was late. I called U-haul to ask for their assistance when Myke did not answer my next two phone calls. U-haul spoke with him, he told them he was not going to follow through with the job. I had to find someone at 5 pm at night to come unload the truck that charged twice as much. I would not recommend this company.
Description of Work: I was moving to the area and arranged to have BAMM unload the moving truck that I drove into town. This was done online through U-haul.com. BAMM is a sub contractor listed to assist in the Lexington area. I was moving a 16 foot truck from a studio apartment. The truck was not full and I had ordered the minimum amount of time at 2 hours.
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Service Categories
Moving Companies,
Rentals - Trucks,
Piano Movers,
Storage,
Rentals - Equipment
FAQ
Bamm moving is currently rated 3.2 overall out of 5.
Sunday: 8:00 AM - 10:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
Bamm moving accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
Yes, Bamm moving offers free project estimates.
No, Bamm moving does not offer eco-friendly accreditations.
No, Bamm moving does not offer a senior discount.
Yes, Bamm moving offers emergency services.
No, Bamm moving does not offer warranties.
Bamm moving offers the following services: Loading and unloading, u-haul, penske, pods, budget, storage units, piano relocating, home rearranging, pickup truck rental, furniture pickup & driving services for rental trucks per mile.