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United Floor Fashions

Flooring Sales and Installation, Carpet Sales and Installation, Interior Painting,

About us

Flooring Specialists Carpet, Ceramic, Hardwood LVT & Vinyl. We are always ready to give you a free estimate. From the smallest residential to largee commercial jobs, it's our job to deliver great flooring solutions at reasonable prices with uncommon skill and craftsmanship. Give us a call for your latest project.

Business highlights

52 years of trusted experience

Services we offer

Flooring - Tile, Carpet, Vinyl, & Laminates.

Services we don't offer

Refinish Hardwood

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.2
responsiveness
4.2
punctuality
4.2
Showing 1-5 of 5 reviews

Allison L.
10/2020
1.0
carpet installation, flooring contractor
  + 0 more
We had many, many issues with this company, I cannot list all of them because of character limits. I don't think anyone should use them, they are just awful. Biggest Issue: We asked 3 companies for LVP quotes for 2 rooms, the rooms were mixed flooring (wood and carpet). I told each measurer that we wanted to replace all the flooring in the rooms. I clearly remember saying this to each one because I was concerned they would think we wanted to replace only the carpet and wouldn't quote right. UFF was not the cheapest, but not the most expensive. The prices were within a range that was similar. 2 of the companies showed me their measurements, UFF did not. They were the first to measure, so I foolishly assumed they did it right. They provided us an invoice which had the number of items ordered, it matched what they had told us verbally. We trusted them and their expertise. Day of the install we came to understand that the measurements THEY TOOK were not correct. They shorted the rooms by about 5-6 feet or roughly 150 units. UFF's response to this is to blame us for not catching the mistake on the invoice, stating they will need to order more and we will need to pay for the install/flooring. We argue that since this was their mistake they will pay the installers, we also state we expect to pay at cost for the additional flooring. They do not respond to this, we demand an invoice before additional work is done. They order the flooring, but take several days to send us a new invoice. During this time we contact a lawyer for advice and they state that our expectation for the measurement to be correct is on UFF and not us, but we should work something out with them as it will cost much more to go to court. We decide that we will not pay the installers, but will pay what we paid for the boards. We paid $4 per unit for the original LVP. When they send us the new invoice they attempt to charge us $6 per but have taken off the install charges. In the email with the new price the lady explains that she couldn't give us the discounted price because it's a second order. We feel like this was very rude of them, their mistake caused the second order. We call and the man (Jeff) tells us that the $6 unit price is for the LVP and the installers. So, they tried to make it look like the actual unit price was $6 when really it wasn't. They were also trying to make it seem like they had removed the installers, when they hadn't. After much back and forth we came to an agreement: No cost for the installers and a unit price of $4.50. We looked up the flooring on wholesale sites and they charged just under $3 for the units, so even though they messed up they attempted to swindle us out of more money. That really shows how 'great' they are. Additional Issues: 1. They didn't clean up after the first LVP install day 2. They didn't move the furniture back on the first LVP install day 3. No one more masks in our home 4. We starts the installs on 8/24 and finished them on 9/24, that's a whole month of waiting on them 5. The carpet install took 12 hours because 2 of the installers didn't show because we have a BLM flag 6. Our LVP had to be reordered, but they didn't notify us until the day before the install to tell us when we ordered it 2 months in advance. I will never use another local company again. because of this.
Description of Work: Install LVP and Carpet

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,700

Lyn O.
10/2017
5.0
carpet installation
  + -1 more
The job was beautiful, and the company impressively responsive to every concern.
Description of Work: Carpeting in living room, dining room, hall and two bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Linda C.
12/2016
5.0
carpet installation, flooring contractor, interior painters
  + 1 more
They always arrive as planned, when they leave my home you would never know anyone had been there except for the new flooring; they clean up completely as they leave. I ask their opinion in making my expensive, stressful decisions, every thing they recommended I was always so satisfied. I needed a Painter , the young man they recommended was outstanding. You can not find a better company. The men, Jeff and Gregg and their employees are not only gentlemen but are the best in their fields. I would recommend them for the smallest to the largest project. You will be very pleased you caled them. Remember "You get what you pay for"! With United Floor Fashions you are paying for the best and getting the best. They also recommended a spot cleaner, it is the first carpet spot cleaner I have ever had success. I would recommend what they carry: "Ultra Dry Spot Cleaner" GO WITH UNITED FLOOR FASHION, YOU WILL BE PLEASED YOU DID"!😃 Have a question, they have an excellent office employee, Laura. Is she can't answer your question or help you make a decision, she won't hesitate, she will call Jeff or Gregg.
Description of Work: United Floor Fashions has installed carpeting and other flooring previously in my home over a period of more than forty years. I had them again put all new carpeting and flooring in my new home. I also needed a Painter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie C.
05/2016
5.0
flooring contractor
  + -1 more
Excellent. Very Professional
Description of Work: Install flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Regina M.
04/2016
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: UFF remodeled a guest bathroom for us. They removed everything down to the studs and replaced everything in our bathroom. The result was beautiful and everyone that sees the finished product cannot believe it is the same room. We are very pleased and are planning on using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    5415 DIXIE HWY, Fairfield, OH 45014

    http://unitedfloorfashions.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Interior Painting,
    Kitchen and Bath Remodeling

    FAQ

    United Floor Fashions is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 3:00 PM

    United Floor Fashions accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, United Floor Fashions offers free project estimates.
    Yes, United Floor Fashions offers eco-friendly accreditations.
    No, United Floor Fashions does not offer a senior discount.
    No, United Floor Fashions does not offer emergency services.
    No, United Floor Fashions does not offer warranties.
    United Floor Fashions offers the following services: Flooring - Tile, Carpet, Vinyl, & Laminates.
    Refinish Hardwood

    Contact information

    5415 DIXIE HWY, Fairfield, OH 45014

    http://unitedfloorfashions.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 3:00 PM