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Terminix - Fairfield -Termite & Pest Control

Pest Control, Insulation, Animal Removal,

About us

When pests or termites move in, you want the ultimate weapon to take them out: Terminix, America’s leading provider of termite and pest control. It's no wonder more than 2.7 million customers trust us to protect their homes and families from the havoc that unwanted intruders can create. You can look to us for a wide range of services to protect your home top to bottom, inside and out: Insulation Service, Moisture Control Solutions, Rodent and Wildlife Service and more. We can even help you win the fight against the bite with our revolutionary Mosquito Service. Don’t trust your home to just anybody. Go big. Go strong. Go Terminix. Protector of home since 1927.

Business highlights

97 years of trusted experience

Services we offer

Animal removal, pest control & exterminating.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.2326 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
22%
3
10%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.3
value
3.9
professionalism
4.3
responsiveness
4.3
punctuality
4.4
Showing 1-25 of 326 reviews

Warren W.
04/2024
1.0
insulation
  + -1 more
If you want the short, abbreviated version, do not use Terminix. They are dishonest and unable to do a professional job. Save yourself the hassle and use someone else. We contracted Terminix to remove all the insulation from our attic and close any holes on our exterior where they may be getting in. They gave us a quote of $19,000 to do the job. They were contracted to put 13 inches of insulation throughout our attic and close all of the holes around our house. They told me they completed the job, but when I checked, they only put half as much insulation and did not close most of the holes. We gave them an opportunity to correct the blatant effort to purposely be deceptive. They spent the next week not answering the phone until I filed a chargeback with my credit card company. If you made the mistake of already using Terminix for your insulation, go back and measure. It is supposed to be 13 inches, and I can assure you, it is not.
Description of Work: We hired them to remove all of our blown-in insulation and blow in 13 inches of new insulation. We also contracted them to go around our home and close any holes or openings where pests or mice may be finding a way in. They did neither of these up to par.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$19,000

Darba B.
07/2020
5.0
pest control
  + -1 more
Very conscientious, very good at communicating, allows me to follow up with any question and always explains the things properly.
Description of Work: He did a quarterly exterior parameter treatment for insects, removed cobwebs and check for any problems.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Terminix - Fairfield -Termite & Pest Control
We are glad that your service experience was great! We'll be sure to pass along your kind words to his/her manager. Thanks for your feedback!

Arlena E.
05/2020
5.0
pest control
  + -1 more
It went well. He arrived on time. When he swept the windows and reachable eaves above the main flower bed he stepped carefully along its edges. By doing so, he did not step on plants. He provided details about the completed services verbally and in writing. The next service date was given to us. Before leaving, he cleaned up.
Description of Work: Quarterly treatment of the exterior of our home and pest entry points for termites, carpenter ants, and seasonal pests. The technician swept all the windows and reachable eaves to remove spiders and spider webs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159.43

Melody K.
03/2020
5.0
pest control
  + -1 more
Doug Kitchen the one who I dealt with was very considerate. He made sure what he use for the pest and will not get into my vegetable garden. The pesticide did not contaminate my vegetable garden.
Description of Work: I had a contract with them. Termite and pest control service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Terminix - Fairfield -Termite & Pest Control
Thanks for choosing Terminix for your pest control needs. We are so glad to see that you had a positive experience. If we can be of additional service in the future, please call us at 1-800-TERMINIX.

Kathy S.
12/2018
2.0
pest control, insulation
  + 0 more
A few of the workers knew what they were doing and the rest dd more harm than good. We made the mistake of paying in full at the end of the service and as a result, have had minimal or no response to our concerns about the continued infestation. Management is lacking and follow through is marginal. We may find ourselves suing, as the guarantee is a farce!
Description of Work: Bat and mice removal

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$12,000

Response from Terminix - Fairfield -Termite & Pest Control
We're sorry to hear about your recent experience with Terminix! We value your feedback and would like a chance to resolve any issues. Someone from our local office will be contacting you to help assist with your resolution

Laura B.
07/2018
4.0
pest control
  + -1 more
She was prompt, friendly, & polite. She went over the billing completely & offered us all the options. I believe she offered us the treatment options.
Description of Work: Treatment for termites

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Terminix - Fairfield -Termite & Pest Control
Thank you for sharing your Terminix experience! Please do not hesitate to contact us should you need additional assistance at 1.844.251.2164. Thank you!

Nancy L.
09/2017
5.0
pest control
  + -1 more
They are good. I think they are very thorough, responsive, and the tech that comes out to service once a quarter is always available if I have issues that arise between treatments or service checks. Its been wonderful that is there is something that comes up that is unsettling that has to do with bugs, I've always appreciated that they are very responsive.
Description of Work: I used Terminix - Fairfield -Termite & Pest Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Amy S.
08/2017
3.0
pest control
  + -1 more
We made an appointment for a bed bug inspection and estimate. We hadn't been able to find bug ourselves (despite having bites) and so I wanted to be sure that the inspector was able to identify what locations were affected. The individual who came to the house said he didn't feel a need to inspect since we'd had another company come inspect as well. In discussing pricing, he focused on what the price and warranty would be if we signed up for an annual contract for unrelated pest services. The written estimate we got included several pages of details related to the services we did not request and minimal detail about the actual bed bug treatment that we were asking for an estimate for. They may be an excellent company if you want other pest control, but don't seem to focus on bed bug treatment.
Description of Work: Estimate for bed bug treatment

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
punctuality
5.0


Response from Terminix - Fairfield -Termite & Pest Control
Thank you for posting your experience on Angie's List! A copy of your review has been sent to the attention of the Manager at your local Terminix office for follow-up. We apologize for any inconveniences you may have experienced. If you have any additional questions or concerns, please contact us toll-free at 1-866-869-2273 and select option 3. Thank you again, Executive Services Department Terminix International

Darlene M.
06/2017
1.0
pest control
  + -1 more
Tech did not show up on day schedualed and said that he did and so i was charged for the service i was home all day and no invoice was left in door and cobwebs were still all over the porch which they are supposed to wipe down so it was evident he wasnt there plus i never saw anyone come that day
Description of Work: Spray for bugs

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0


Response from Terminix - Fairfield -Termite & Pest Control
Thank you for posting your experience on Angie's List! A copy of your review has been sent to the attention of the Manager at your local Terminix office for follow-up. We apologize for any inconveniences you may have experienced. If you have any additional questions or concerns, please contact us toll free at 1-866-869-2273 and select option 3. Thank you again, Executive Services Department Terminix International

Jane G.
06/2017
5.0
pest control
  + -1 more
I like the speed of their response when there's a problem like a wasp nest., hornets or anything. They will come even in between their?spraying. I've been using this company for 17 years.
Description of Work: They did some outside spraying.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$116

Jane G.
06/2017
5.0
pest control
  + -1 more
They will come out anytime an issue comes up.
Description of Work: They did outside pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$116

Jane G.
06/2017
5.0
pest control
  + -1 more
They?come every three months.?Terminex?to me is expensive.?They're great all except the price.?The services are great and they?do a good job.?They?took care of a wasp issue and?I?told them?I'd check?it?out myself, and he said?no,?no I'll look at?it?right now.?They're willing to check out anything and come anytime.One time?I?had a contractor working in the basement and took off the paneling and he?found termites, and?they?were here within a half hour, so?I?thought that was remarkable.I've used them for many years.
Description of Work: They do exterior and interior and spray for insects.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$116

Bruce B.
06/2017
5.0
pest control
  + -1 more
We have them on a yearly contract. They call to let me know when they are coming out. They are very good. One person comes out and it takes about 45 minutes.
Description of Work: They do exterior and any interior spraying we need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Terminix - Fairfield -Termite & Pest Control
Thank you for allowing us to service your property. -Lisa O.

Michael R.
01/2017
4.0
pest control
  + -1 more
They were inflexible on their hours. My wife and I both work, they were trying to have us be there in the morning in a weekday or something like that. It's ridiculous.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$75

Kenneth C.
08/2016
4.0
pest control
  + -1 more
It was good, we have not seen a bug since they treated the house. You do not see spiders or spider webs anymore. They were in the neighborhood doing other houses. I talked to them on a Friday and they came on the Monday. The guy was very good. They were efficient, came in and did what they said they would do and did it.
Description of Work: I use Terminix for external pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

08/2016
4.0
pest control
  + -1 more
It was good, we have not seen a bug since they treated the house. You do not see spiders or spider webs anymore. They were in the neighborhood doing other houses. I talked to them on a Friday and they came on the Monday. The guy was very good. They were efficient, came in and did what they said they would do and did it.
Description of Work: I use Terminix for external pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Billye S.
07/2016
4.0
pest control
  + -1 more
I had nothing to compare the price to. They do not get an A because I do not give anyone an A grade, regardless of what they do. I am not satisfied with the total work so I do not give anyone As. You have to be exceptional to get an A from me. I don't know what they could have done to get an A.
Description of Work: I used Terminix for outside for termites.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$680

07/2016
4.0
pest control
  + -1 more
I had nothing to compare the price to. They do not get an A because I do not give anyone an A grade, regardless of what they do. I am not satisfied with the total work so I do not give anyone As. You have to be exceptional to get an A from me. I don't know what they could have done to get an A.
Description of Work: I used Terminix for outside for termites.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$680

Carey B.
08/2015
4.0
pest control
  + -1 more
We have a contract with them. They do let me know that they are coming out. They mostly spray the outside.
Description of Work: Terminix came out at the beginning of the summer.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

James M.
08/2015
4.0
pest control
  + -1 more
It was fine. I have them for twenty years. They come out once a year to inspect. They check for termites. When we first moved in, we had them come out because they had the Terminix service already here and they told me that it was fine. I kept on the look and it was getting worse and finally I actually found the termites and where they are coming in. So I called Terminix for the pest service and after that they come every year. But they kept telling me that it wasn’t termites. It was only one areas of the house and every morning we would get up and we would discover it. After they solved that, we had pretty god service with them since then. So they come once a year and check the basement, the cracks, crevices and the base stations that are out. I had pretty good service with them ever since. They are good with responsiveness, if I call them they'll be here and they call you when they'll come and give you a half hour notice.
Description of Work: Terminix performed some services for me.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly T.
07/2015
1.0
pest control
  + -1 more
I had Terminix out because I had a few bites. I had them out and Terminix did an inspection. No infestation was found, except for skin/shell of what they thought was bedbugs. Terminix wanted me to sign a contract for $1200 for bedbugs - and they needed $600 up front. I called another company to have their bedbug sniffing dog search our place. Not a sign of bedbugs at all. I signed the contract for Terminix to not have the service done, but wanted to give it to them in person. We went up and down Donaldson looking for their office and couldn't find it. They wouldn't offer their exact location of their place. I did get my money back due to not taking them up on their service. Be wary of the extras in the contracts. I still use them for termites and will continue to do so.
Description of Work: Had them out for a bug inspection.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0

Yes, I recommend this pro

Ellery A.
07/2015
5.0
pest control
  + -1 more
They were on time and professional. I would use them again.
Description of Work: They did a pest treatment around the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Terminix - Fairfield -Termite & Pest Control
Thank you for posting your experience on Angie’s List! We appreciate you for allowing Terminix to be your service provider. You can contact Terminix at 1-800-TERMINIX (1-800-837-6464) at anytime. Thank you again, Executive Services Department Terminix International

07/2015
5.0
pest control
  + -1 more
They were on time and professional. I would use them again.
Description of Work: They did a pest treatment around the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

05/2015
1.0
pest control
  + -1 more
On Monday May 4, 2015 I called Terminix and cancelled the agreement. Unfortunately, it is impossible to contact the local Terminix office. All calls route to the call center in Memphis. I was assured that the contract would be cancelled as I was well within the terms and no work had been performed at my house. A local Terminix employee actually stopped by my house on May 5, 2015 to verify that I had indeed cancelled. That same day (May 5th) I discovered that Terminix had charged my credit card the installation fee of $393.30! Note that the charge was initiated on May 4 prior to any service performed. I called Terminix immediately and was assured a credit would be issued. Called again on May 8th and spoke with a billing specialist who stated that the credit would appear within 3-5 business days. Today, May 15, 2015, there still has been no credit issued! Called Terminix; specialist said that someone forgot to cancel the financing part of the agreement! Credit is to be posted within 2-4 more days! I'll believe it when I see it. This had been mindboggling to say the least! Buyer beware! That's what cancellation clauses are all about! I fault the local rep for not being completely candid regarding the details of the agreement. Needless to say, I contacted a locally owned company (Scherzinger) and all went well.
Description of Work: May 2, 2015, the local technician arrived to survey what we believed to be swarming termites in our garage. He verified the presence of termites and we agreed on initial treatment (stations to be placed, etc.) with an upfront charge of approximately $396 and a monthly maintenance fee. Technician said he would email the agreement. Upon receiving the agreement and reading the fine print, I discovered that this was a financed agreement of which I was not aware. There was a cancellation clause giving the client up to 3 business days to cancel.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Joyce D.
05/2015
1.0
pest control
  + -1 more
On Monday May 4, 2015 I called Terminix and cancelled the agreement. Unfortunately, it is impossible to contact the local Terminix office. All calls route to the call center in Memphis. I was assured that the contract would be cancelled as I was well within the terms and no work had been performed at my house. A local Terminix employee actually stopped by my house on May 5, 2015 to verify that I had indeed cancelled. That same day (May 5th) I discovered that Terminix had charged my credit card the installation fee of $393.30! Note that the charge was initiated on May 4 prior to any service performed. I called Terminix immediately and was assured a credit would be issued. Called again on May 8th and spoke with a billing specialist who stated that the credit would appear within 3-5 business days. Today, May 15, 2015, there still has been no credit issued! Called Terminix; specialist said that someone forgot to cancel the financing part of the agreement! Credit is to be posted within 2-4 more days! I'll believe it when I see it. This had been mindboggling to say the least! Buyer beware! That's what cancellation clauses are all about! I fault the local rep for not being completely candid regarding the details of the agreement. Needless to say, I contacted a locally owned company (Scherzinger) and all went well.
Description of Work: May 2, 2015, the local technician arrived to survey what we believed to be swarming termites in our garage. He verified the presence of termites and we agreed on initial treatment (stations to be placed, etc.) with an upfront charge of approximately $396 and a monthly maintenance fee. Technician said he would email the agreement. Upon receiving the agreement and reading the fine print, I discovered that this was a financed agreement of which I was not aware. There was a cancellation clause giving the client up to 3 business days to cancel.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Terminix - Fairfield -Termite & Pest Control
Thank you for posting your experience on Angie's List! A copy of your review has been sent to the attention of the Manager at your local Terminix office for follow-up. We apologize for any inconveniences you may have experienced. If you have any additional questions or concerns, please contact us toll free at 1-866-869-2273 and select option 3. Thank you again, Executive Services Department Terminix International

Contact information

4305 Mulhauser Rd Ste 2, Fairfield, OH 45014

http://www.terminix.com/exterminators/oh/fairfield-2322

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Insulation,
Animal Removal,
Veterinarians

FAQ

Terminix - Fairfield -Termite & Pest Control is currently rated 4.2 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Terminix - Fairfield -Termite & Pest Control accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Terminix - Fairfield -Termite & Pest Control offers free project estimates.
No, Terminix - Fairfield -Termite & Pest Control does not offer eco-friendly accreditations.
No, Terminix - Fairfield -Termite & Pest Control does not offer a senior discount.
No, Terminix - Fairfield -Termite & Pest Control does not offer emergency services.
Yes, Terminix - Fairfield -Termite & Pest Control offers warranties.
Terminix - Fairfield -Termite & Pest Control offers the following services: Animal removal, pest control & exterminating.

Contact information

4305 Mulhauser Rd Ste 2, Fairfield, OH 45014

http://www.terminix.com/exterminators/oh/fairfield-2322

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM