SUSAN'S CLEANING SERVICE

I was looking for a cleaning service to come in and completely clean while my wife and kids were out of town. The house hadn't been thouroughly cleaned in quite some time. Susan responded to my need within one business day, and the job was done beautifully before the family got home! The whole house was sparkling, and smelled like spring!

Susan is pleasant and friendly and she and/or staff show up as scheduled. Overall, the cleaning is average. sometimes forgets to clean some areas, and sometimes the cleaning isn't very thorough. But for a general basic cleaning, it's okay.

I am very happy with Susan's work. She takes her time and pays close attention to details. I have never had any complaints about her cleaning. She has been very reliable and comes to my house on time. She is also a very pleasant person to be around, trustworthy, and great with my 3 young children. I have recommended Susan to a close friend, and will continue to recommend her.

Badly

She works with my schedule and I like that. She is great and she gets the job done as quickly as possible. My house sparkles when she is finished. I highly recommend her. Her price is reasonable and she does a terrific job.

Susan arrived about 1:30 p.m, agreed time was noon. At my request, she called to tell me she'd be late. Master suite, not a fantastic job; ceiling fan wasn't cleaned. None of the ceiling fans in my house was cleaned. She left a wad of dust on my humidifier which I had to wipe off. The walk in closet, not everything dusted .The shower was sparkling, but the toilet & the rest of the area wasn't, she never even lifted the toilet seat & cleaned underneath. Nursery, not sure what she did there except vacuuming. 2 other bedrooms, didn't dust except vacuumed. Kitchen, she told me she doesn't do kitchens, which she never told me when she came over to give me an estimate. Living room, she did a good job in dusting. Foyer she dusted alright, found dust on console table, & underneath it cob webs was still there. Sitting room, it was clean. My husband's office was never dusted. Basement, she almost left without dusting. Vacuuming was sloppy-didn't do basement stairs. Dead bugs still there.

Susan did an excellent job cleaning 4 bathrooms. She was quite accommodating on short notice. Just a few days from call to service. Easy to get ahold of her and work out a time. What I really liked about Susan's business, is that I could request and get a very specific type of cleaning, instead of an initial whole house, multiple visit commitment, week + wait, etc. Like I heard from the bigger cleaning outfits. We went back-and-forth on the exact appt. time, and she ended up coming 30 min, later than we expected. I don't think she provided my wife with an explanation, as to why she was late.

MY OVERALL EXPERIENCE WAS VERY GOOD. IN FACT, WE'VE HIRED SUSAN TO CLEAN OUR HOUSE EVERY OTHER WEEK. SHE DID A VERY GOOD JOB. THE BATHROOMS & KITCHEN WERE SPARKLING!