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TRI COUNTY DOOR SERVICES INC

Garage Doors, Doors

About us

nty Door Services has been servicing the Northeast Ohio area for over 40 years. We dispatch most service calls within 24 hours or less and provide quality workmanship at fair and reasonable rates. We have friendly, knowledgeable technicians ready to repair your existing garage doors or install a new one. ASK ABOUT ANGIE'S LIST DISCOUNT.

Business highlights

60 years of trusted experience

Services we offer

REPAIR & NEW INSTALL SERVICES FOR BOTH RESIDENTIAL & COMMERCIAL APPLICATIONS FOR GARAGE DOORS, ELECTRIC GARAGE OPENERS & RELATED SERVICES.

Amenities

Warranties
Yes
Senior Discount

1%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.9173 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 173 reviews

Kathi S.
11/2019
5.0
garage doors
  + -1 more
Frank installed it and did a fine job. He knew how to overcome some challenges with my older garage and it is working great! He was very knowledgeable as to what would work, he was on time and very cordial. I would recommend this company again. Thanks.
Description of Work: I needed a garage door opener installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Thomas M.
11/2019
5.0
garage doors
  + -1 more
Very well. The technician was professional and did a great job and very reasonably priced. I would most definitely use them for another job.
Description of Work: Replace the springs on a double wide garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

M W.
09/2019
5.0
garage doors
  + -1 more
I emailed one evening. The office called at 8:30 the next morning to find out about the problem, explain their fee structure and schedule a time to come out and have a look. They were here the next day. The time slot was 10 am to 1 pm. A got a call before 1 pm saying that the Tech ran into some issues and asked if it was OK for him to come between 2:30 and 3. I was good with that. Frank showed up in that time slot, asked questions, explained what he was going to do. When he was finished, he explained what he had done and why he thought the repair was necessary. He was polite, friendly and professional. I'll definitely call Tri County again if I have a problem and ask for Frank.
Description of Work: Repair garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$69

Calvin R.
03/2019
4.0
garage doors
  + -1 more
The repair was well done by the repair techs who came to the house. The problem was identified on Saturday by Otis and the part was installed on Monday by Jayson. Thumbs up to Otis and Jayson. The Angie’s List coupon which shows a discount on the service call was not honored. The coupon doesn’t indicate any qualifiers for use. We called on Friday at 4:15 but we were called back on Saturday. The service call for Saturday was seventy dollars. The fee was applied to the cost of the spring replacement.
Description of Work: Repair broken garage door torque spring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Margaret C.
01/2019
5.0
garage doors
  + -1 more
Went well. Record cold temps did not stop them from coming out and taking care of the problem effeciently and professionally.
Description of Work: Reset wheels on track

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim R.
01/2019
5.0
garage doors
  + -1 more
From the first conversation to the end of the work, these guys are absolutely top notch. I highly recommend them to anyone needing help with their garage door or opener.
Description of Work: Our Garage Door Needed to be Adjusted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff B.
11/2018
5.0
garage doors
  + -1 more
I called these guys to install a garage door opener, and in less than an hour there was a technician at my house. The install went well, he was friendly and afterwards walked me though everything I needed to know to use and care for my new opener. Would definitely use again.
Description of Work: Garage Door Opener Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Ann H.
11/2018
5.0
garage doors
  + -1 more
Otis fixed my door quickly and even repaired one of the lights on the garage opener
Description of Work: Repair automatic garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Keith F.
07/2018
5.0
garage doors
  + -1 more
I had hired Tri County a couple of years ago when a spring broke in one of my garage doors. At the time, the serviceman said that I should probably replace both doors soon, as they were in pretty bad shape. I finally decided to do it this summer and called Tri County. They were great throughout the entire process, and I couldn't be happier with my new doors. Thanks!
Description of Work: Garage Doors Replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Brian K.
07/2018
5.0
garage doors
  + -1 more
Extremely responsive from the first call. Ordered the parts. Called me when the parts were in and were able to come out same day. Technician was excellent. Even replaced the burnt out bulbs and reprogrammed all of our garage door openers. Would definitely use them again.
Description of Work: Both of my Garage doors stopped working after a power surge. Needed both units repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne F.
06/2018
5.0
garage doors
  + -1 more
I am writing this review a little late, but I always wanted to do a review and never remembered until now (the work was done back in April/May2016) . They did a great job. They were punctual, very nice and gave a fair estimate price. My garage door hadn't been working and somehow they were able to get a door in for me very quickly and way ahead of schedule. They did a great job of installing it and cleaned up well afterward.
Description of Work: New garage door put in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOAN H.
05/2018
5.0
garage doors
  + -1 more
They came out the day after I called. The gentleman was very friendly and professional and within a half hour had finished the job. He had me come out and take a look at it to make sure I was happy with it. I was. I have used Tri-County before and would definitely use them again. I know it could have been a DIY job but it was so nice to just have a professional come out and do it and know it was done correctly. They have the knowledge and the right tools. Well worth the money.
Description of Work: I needed a gasket put on the bottom of my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Terry W.
04/2018
2.0
garage doors
  + -1 more
Technician was rude and didn't even know the address of the company. We needed an authorization number from our home warranty company. Tech refused to answer her questions, got frustrated, packed his equipment and left. Upon a call to the office, the office staff also had a very nasty attitude. Based on this one interaction, I would not recommend this company to anyone.
Description of Work: Garage door opener

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
2.0


Response from TRI COUNTY DOOR SERVICES INC
The homeowner called our office to set up a service call to repair his garage door opener, he asked if we worked with home warranty companies and I advised him that we did not. He advised that was okay and to come out anyway. Upon our technician's arrival, he diagnosed the problem to be photo cell sensor related. He was then handed a phone with a home warranty company on the line, our technician is not trained in home warranty procedures, and when attempting to answer question, he seemed to anger the homeowner. I advised our technician to leave the property immediately.

Regina O.
03/2018
5.0
garage doors
  + -1 more
Incredibly helpful. Took the time to explain process and prices. Would recommend and use in the future.
Description of Work: Called for advice on replacing a garage door opener.
Rating CategoryRating out of 5
Yes, I recommend this pro

JOAN H.
01/2018
5.0
garage doors
  + -1 more
He arrived on time. Very professional and easy to talk to. Got right to work and was done quickly. He advised me that he could install a key release for my door because there are no other doors or windows in the garage. I was glad he told me and had it installed. He showed me how to use and let me try it. Very good experience. I will call them again if I need to.
Description of Work: Garage door maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Cyndie O.
11/2017
5.0
garage doors
  + -1 more
Frank from TriCounty gave us a competitive price and was able to get the door installed sooner than promised. Office staff was responsive when we called for a status updates, and the installers were polite and professional. Would definitely use them again.
Description of Work: They replaced a two-car garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald M.
11/2017
5.0
garage doors
  + -1 more
AWESOME! I called and was told someone was in the area finishing up a job. Frank was here within 30 minutes! He was professional, understanding and quick. He did have to return the next day to replace trim that was ripped off, but he was here right on time. I used the Angie's List coupon, which saved me on the service call, but everything else was more than reasonable. I would highly recommend and they will be our first call next time! thank you
Description of Work: I backed into our garage door when it was 2/3 of the way up. Garage door would not open or close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

David S.
11/2017
5.0
garage doors
  + -1 more
Very professional, courteous, and responsive from start to finish. Price was quoted up front. Got some free advice as well.
Description of Work: Replaced garage door springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

PHIL K.
10/2017
5.0
garage doors
  + -1 more
Fast & painless. Arrived on time, knew exactly what to do and took about 1/2 hr.
Description of Work: The garage door was bowing in the middle due to a small crack that spread over time. Frank was able to save the door (in lieu of replacing it) by adding two new struts to the panels. He adjusted the springs, greased the main drive gear and oiled her up. It now operates smoothly again and more importantly...quietly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Mary S.
10/2017
5.0
garage doors
  + -1 more
100 % flawless. This is the second time I have used this company and have nothing negative to say. Technician arrived early, was done in less than 30 minutes. He explained everything and was vey professional. Otis was the technician on both jobs and deserves special recognition for his expertise and professional demeanor.
Description of Work: Garage door would not close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Andrew T.
10/2017
5.0
garage doors
  + -1 more
Very quick to get in contact with me. Service guy was very knowledgeable and explained the whys for what he was doing. Was very expedient.
Description of Work: Replace garage door spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas R.
08/2017
1.0
garage doors
  + -1 more
Didn't even return call and then said they were too booked up.
Description of Work: They refused service and didn't even have the courtesy to call to inform us. When contacted they said they were too busy. So maybe they are OK if you can get them to respond, but lack of professionalism and decent responsiveness gives them an F grade. Surprised Angie's List isn't on top of this.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from TRI COUNTY DOOR SERVICES INC
Mr. [Member Name Removed]'s at Dispatch #423056212 number came to us from an home warranty insurance company that we no longer do work for. He did not find us through Angie's List. We received the dispatch 8-1-17 at 7:40 p.m., I called the insurance company 8-2-17 at 8:10 a.m. and declined the call. The insurance company was supposed to dispatch another company to do Mr. [Member Name Removed]'s service work but when Mr. [Member Name Removed] called our company at 12:15 pm the insurance had not done that. We are not affiliated with the insurance company and we have no control on how they do business. Your issue is with the insurance company, not with us. We hope you can resolve your issues with your insurance company promptly. Thank you.

Daniel K.
07/2017
5.0
garage doors
  + -1 more
As planned with no followup problems to address.
Description of Work: New garage door opener installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy R.
07/2017
5.0
garage doors
  + -1 more
Prior repair guy offered to install new system for big money so I was pleased that this door expert was able to fix/adjust current door at low price.
Description of Work: Repair/adjust automatic garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Robin R.
07/2017
5.0
garage doors
  + -1 more
They were on time, priced competively, and professional
Description of Work: Refitted my garage door and the mechanisms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

21701 TUNGSTEN RD, Euclid, OH 44117

http://www.tricountydoorservice.com

Service hours

Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
9:00 AM - 11:00 AM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

TRI COUNTY DOOR SERVICES INC is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 4:00 PM

Tuesday: 8:30 AM - 4:00 PM

Wednesday: 8:30 AM - 4:00 PM

Thursday: 8:30 AM - 4:00 PM

Friday: 8:30 AM - 4:00 PM

Saturday: 9:00 AM - 11:00 AM

TRI COUNTY DOOR SERVICES INC accepts the following forms of payment: Check,MasterCard,Visa
No, TRI COUNTY DOOR SERVICES INC does not offer free project estimates.
No, TRI COUNTY DOOR SERVICES INC does not offer eco-friendly accreditations.
Yes, TRI COUNTY DOOR SERVICES INC offers a 1% senior discount.
No, TRI COUNTY DOOR SERVICES INC does not offer emergency services.
Yes, TRI COUNTY DOOR SERVICES INC offers warranties.
TRI COUNTY DOOR SERVICES INC offers the following services: REPAIR & NEW INSTALL SERVICES FOR BOTH RESIDENTIAL & COMMERCIAL APPLICATIONS FOR GARAGE DOORS, ELECTRIC GARAGE OPENERS & RELATED SERVICES.

Contact information

21701 TUNGSTEN RD, Euclid, OH 44117

http://www.tricountydoorservice.com

Service hours

Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
9:00 AM - 11:00 AM