Ken's Parkhill Roofing Co Inc

Description of Work: Built our home in 1996-used them terrific job. This year storm tree damage-very professional. Responsive & know what they are doing!!

Description of Work: Work was performed with good quality. They showed up at 9am after calling me at 8am to let me know they could do the job that day. I had not time to organize my home for the replacement of the skylights during the roofing job. Came home after work to a family room that was full of dirt due to the replacement of the skylights. Nor did they replace the molding around the skylights. I call Pete at the office to let them know of the issues. They did not provide cleaning service for the dirt inside the home. I spent 2 hours of my own time cleaning up the mess. Joe indicated that they would come back and replace the molding. After calling Pet in the office for one year and not receiving a commitment to replace the molding I called Greg. Greg came by but told me that after talking with Ken the owner that I would be charged to have them put the molding back. I am not sure what Pete's job is but he is worthless. Greg was responsive. I also had the gutters replaced with a gutter guard, the system recommended by Parkhill. This system is marginal at best. I have two corners where a heavy rain will cause the water to gush over the guards causing huge puddles near the house. The gutters have also turned gray from the residue from the shingles. When I call Parkhill on this they acted like they have never seen this before, however my neighbors who also used Parkhill have the same situation. Parkhill has yet to address this issue. Very disappointing as I used Parkhill on a previous house and never had these issues.

Description of Work: Roof replacement and repair

Description of Work: I discovered a leak in my ceiling and called Parkhill Roofing. They took my information and told me that when someone was in the area they would call and arrange for an estimate. I got the feeling that my call was not important to them and that when it was convenient (ie: in the area) they would get to it. They could not give me an idea as to when they might come out. I called another company (Approved Roofing) and Ken Wiegle apologized (wow, what a concept!) that he could not come that same day (Friday) but would come on Monday (which he did). Needless to say, I canceled ParkHill.

Description of Work: I CALLED SEVERAL TIMES OVER A PERIOD OF 3 WEEKS FOR AN ESTIMATE ON A NEW ROOF. A SECRETARY SAID HE WAS BEHIND IN HIS WORK BUT HE HAD DONE THE ESTIMATE. I CALLED SEVERAL TIMES TO ASK THAT THE ESTIMATE BE FAXED OR MAILED TO ME. I NEVER HEARD FROM THE COMPANY.