BROWN'S CHIP A WAY TREE SERVICE

.

unknown

.

unknown

unknown

THEY WERE THE ONLY COMPANY TO ACTUALLY CALL US BACK, OUT OF 4 CALLED. TOM WAS REALLY POLITE AND QUICK TO RESPOND--A NICE CHANGE. THE DAYS HE SAID HE COULD GRIND THE STUMPS DOWN, WE WOULD BE OUT OF TOWN. I FIGURED WE'D NEVER GET THESE STUMPS DONE AND WOULD HAVE TO CHASE THEM DOWN AFTER VACATION. WHEN WE RETURNED, TO OUR SURPRISE, THE STUMPS WERE GONE. TOM HAD KEPT HIS WORD, THE AREA WAS CLEAN LIKE THEY WERE NEVER EVEN THERE, AND OUR PROBLEM STUMPS WERE FINALLY GONE!

BROWN'S RESPONDED QUICKLY TO OUR REQUEST FOR AN ESTIMATE & DID THE JOB WITHIN A WEEK (I BELIEVE) OF OUR CALL BACK TO THEM. THE AREA WAS LEFT CLEAN & FREE OF DEBRIS, & ALL OF THE VISIBLE ROOTS WERE REMOVED.

THIS COMPANY IS EXCELLENT! MR BROWN COMES ONSITE TO PROVIDE AN ESTIMATE. HE LET US KNOW WHEN HE'D BE ONSITE TO DO THE WORK. BECAUSE THIS WORK WAS DONE OVER A GARAGE, HE ADVISED US TO MOVE OUR CARS (IF WE NEEDED TO USE THEM) PRIOR TO HIS ARRIVAL. MR BROWN ADVISED US OF POTENTIAL DAMAGE WHICH MAY BE DONE TO OUR PROPERTY. (NO DAMAGE WAS DONE.) THE WORK WAS DONE WITHIN A FEW HOURS. THE WORKERS CLEANED UP THE ENTIRE AREA. WHEN THEY LEFT THE DRIVEWAY WAS CLEANER THAN WHEN THEY ARRIVED. THE MOST IMPRESSIVE PART OF THE JOB IS THE FACT THEY HAD TO WORK NEAR ELECTRICAL AND CABLE TV SUPPLY WIRES. THEY DID THEIR WORK WITHOUT ANY INTERRUPTION OF SERVICE. I RECOMMEND THEM HIGHLY.

MR. BROWN AND HIS CREW WERE VERY POLITE AND PROFESSIONAL. DID THE WORK ON THE DAY PROMISED AND WERE VERY NEAT. EVERYTHING WAS CLEANED UP, INCLUDING RAKING AND SWEEPING THE STREET. WE WOULD HIGHLY RECOMMEND THEM.

I HAVE USED HIM IN THE PAST TO REMOVE A TREE AND THOUGHT OF THIS COMPANY WHEN I WAS HAVING TROUBLE GETTING OTHER COMPANIES TO CUT MY LAWN FOR A ONE-TIME ONLY NEED. HIS WORK AND CLEANUP IS GOOD. HE DOES NOT USUALLY DO RESIDENTIAL LANDSCAPE, BUT BECAUSE I AM A REPEAT CUSTOMER, HE MADE THIS EXCEPTION.

THE OWNER QUOTED A PRICE OF $550 FOR THE WHOLE TREE OR $285 FOR WHAT I UNDERSTOOD HIM TO SAY WAS THE TWO BOTTOM ROWS OF BRANCHES AROUND THE WHOLE TREE. I TOLD HIM THAT WAS FINE AS LONG AS IT CLEARED THE HOUSE. WHEN I CAME HOME I FOUND 5 BRANCHES REMOVED AND BILL FOR $285. WHEN I CALLED ABOUT THE DISCREPANCY HE SAID THAT THE AGREEMENT WAS FOR JUST BY THE HOUSE AND NOT THE WHOLE BOTTOM. THAT LOGIC MEANS THAT THE REMAINING 80% OF THE TREE WOULD BE ONLY $265. I PAID ALMOST $60 PER BRANCH TO BE REMOVED. MY MISTAKE WAS NOT GETTING WHAT WAS DISCUSSED IN WRITING. GET EVERYTHING IN WRITING.

THOUGH IT WAS DIFFICULT TO GET A TIME SET FOR THE TREE REMOVAL, IT IS THE BUSIEST SEASON. WHEN THEY ARRIVED, THE WORK WAS DONE IN LESS THAN 4 HOURS. THEY ARRIVED ON TIME, AND WORKED WITH SPEED, COURTESY AND CLEANLINESS. HIGHLY RECOMMENDED.

HE WAS VERY PERSISTENT TO GET MY BUSINESS, ALWAYS STAYED IN TOUCH.

THEY ARE EXCELLENT. RETURNED MY CALL THE SAME DAY, (THE ONLY COMPANY WHO EVEN RETURNED MY CALLS). DID THE WORK THE FOLLOWING DAY. CLEANED UP EVERYTHING AND EVEN HAULED AND DELIVERED THE CHIPS TO MY NEIGHBOR A FEW DOORS AWAY, SO THEY COULD USE FOR MULCH.

MR. BROWN IS VERY KNOWLEDGEABLE AND GAVE US AN HONEST OPINION OF WORK THAT ACTUALLY NEEDED TO BE DONE. WE RECEIVED AN EARLIER ESTIMATE FROM ANOTHER TREE SERVICE COMPANY FOR 1,500. WE ENDED UP PAYING MR. BROWN 250.00

unknown

CAUTIOUS, GOOD TEAM, GOOD LEVEL OF CONTINUITY, BEAUTIFUL WORK.